Spoke to Patrick about my pet insurance renewal. He was helpful and was able to make some small adjustments to my renewal to ensure everything was all correct! He also explained the differences bet... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Leggi di più
L'azienda ha risposto
Robyn was extremely friendly and helpful from the outset. A pleasure to deal with. If only all customer service staff were like her.
L'azienda ha risposto
Good customer service, I haven’t made a claim yet but I wanted them to talk me through my renewal quote and policy to make sure everything was covered for my frenchie in case I need to make a claim in... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Now Pet
Scritti dall'azienda
Affordable, no-nonsense lifetime pet insurance for dogs and cats
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
FREE 24/7 vet support
UK customer service
15% multi-pet discount
Excesses from as low as £99
0% interest monthly plans
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Informazioni di contatto
Regno Unito
- 01992 926006
- nowpet.co.uk
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nancy was very informative and polite
Nancy was very informative and polite. Took the time to explain my renewal and give me a competitive price.
9 luglio 2026
Non scritta su invito
Risposta di Now Pet
Hello Claire, thank you for leaving us a review. I am so glad to hear that Nancy was able to assist with your renewal. We appreciate your feedback.
Had a query about our policy coverage…
Had a query about our policy coverage and our question was dealt with very quickly.
9 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review James.
What's a lovely pet insurance I've been living now for about three years and even though it goes up a bit every year because my dog is old there's such nice people the lady Nancy she's amazing
I have an old dog and the lady Nancy was so outful and amazing I've been with them now for three years and I'm delighted
9 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for leaving us a review and for choosing to stay with Now Pet Insurance. I am so pleased to hear that Nancy was helpful with your renewal. We appreciate your lovely comments and feedback.
Extremely helpful
Extremely helpful, clear about my query and solved quickly
Thanks sam
7 luglio 2026
Non scritta su invito
Risposta di Now Pet
We’re glad Sam was able to understand your query, explain things clearly and get it resolved quickly for you.
Thanks for leaving a review Nikki, it’s really appreciated.
George explained why my policy had…
George explained why my policy had increased and reassured me I was on the best plan.
8 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for your review Sarah
Always had good customer service
Very friendly, helpful staff. Quick and efficient customer service.
8 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave this review Gill. We’re pleased the team were able to help quickly and make the service feel straightforward.
Sam was very helpful on my call today
Sam was very helpful on my call today, he explained my options very thoroughly, will definitely recommend to friends and family.
8 luglio 2026
Non scritta su invito
Risposta di Now Pet
It’s great to hear that Sam took the time to explain your options properly and helped you feel clear on everything. A recommendation to friends and family is a huge compliment, and we really appreciate it.
Spoke with Ellie who transferred me to…
Spoke with Ellie who transferred me to Will who I have to say had been absolutely brilliant Ellie to
Set up a new policy talked me through everything all set up and fine in just a few minutes. I now have peace of mind
Thankyou guys it’s very appreciated
7 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Alyson. I am so pleased to hear that Ellie and Will were both able to assist you with your new policy. We appreciate your kind comments.
From the time claim went in
From the time claim went in. Been very efficient and covered what was in policy with no quibble within 10 days. Called and spoke to Oliver in customer services who explained ongoing treatment, medication costs going forward.
7 luglio 2026
Non scritta su invito
Risposta di Now Pet
Hello Ann, thank you for taking the time to leave us a review. I am pleased to hear that Oliver was able to assist with your claim.
Thank you Polly!
Polly was extremely helpful with my query and I feel is going above and beyond to assist. She showed genuine compassion and empathy. thank you so much
7 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Lucy. I am so pleased to hear that Polly was helpful with your query.
Will is very well mannered
Will is very well mannered . Sorted any issue out I had. Nice guy
6 luglio 2026
Non scritta su invito
Risposta di Now Pet
Hello Kim, thank you for leaving us a review. I am so pleased to hear Will was able to help resolve your queries.
Risposta di Now Pet
Thank you for taking the time to leave us a review.
Very helpful staff member that also…
Very helpful staff member that also provided a lot of information
6 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Ashlee.
Ellie was great really helpful and…
Ellie was great really helpful and friendly
6 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Liam. I am pleased to hear that Ellie was helpful and friendly.
The lady tried to help as much as she…
The lady tried to help as much as she could but she still couldn't pre orthorise my pets claim. But they have promised to sort the claim payment with the vets direct.
2 luglio 2026
Non scritta su invito
Risposta di Now Pet
Hello Rachael, thank you for taking the time to leave us your feedback.
Risposta di Now Pet
Thank you for leaving us a review Becky.
Renewal
I managed to speak to an operator straight away, wasn’t on hold for long, which is always a bonus. My premiums went up this year, but phoned them and managed to get the price down, good to speak to George and Jakob who could help me and the cover is the same.
2 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to share your experience with us. I am so pleased to hear George and Jakub were able to assist you with your renewal.
Elliot was very informative and polite
2 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to share your feedback with us Nick.
Fell behind on payment and the agent…
Fell behind on payment and the agent was so kind, we decided on a payment on the day and then he kindly spread the cost of the insurance over the two remaining payments. Will definetly stay with Now Pet Insurance. Have been with them for years. Never had a problem :)
1 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review and sharing your experience with us Carla.
I was able to get the help I needed by…
I was able to get the help I needed by making one phone call. I didn't wait very long and Was met by a friendly voice on the end of a phone. Far better than being asked to go to a website or chat with an AI assistant.
Polly took the time to listen to all me questions and answer them in a way which helped me to understand my Insurance Policy. She said I could ring again and ask for her if I need any more help. I felt far less confused and anxious by the time I got off the phone.
17 giugno 2026
Non scritta su invito
Risposta di Now Pet
Hello Laraine, thank you for taking the time to leave us a 5 star review. I am so pleased to hear that Polly was able to assist you during your call. We appreciate your lovely feedback.
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