I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I... Leggi di più
L'azienda ha risposto
Absolutely amazed at the care and professionalism of Vetsure. All their call handlers are kind and patient. They had great compassion and understanding all the way through my claim. They were very... Leggi di più
L'azienda ha risposto
Having recently suffered a serious personal loss, I was very emotional. I adopted a puppy from a dog rescue, to help look forward to the future, both for me and the puppy. I was treated with kindnes... Leggi di più
L'azienda ha risposto
Communication was great, staff were polite and easy to understand explaining everything fully and answering my questions. The price was lower than my renewal which was the reason for moving insurers.... Leggi di più
L'azienda ha risposto
Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
Scritti dall'azienda

1st Floor, Helios Court, 1 Bishop Square, AL10 9NE, Hatfield, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Prompt, kindly help when explaining what had happened, plus very prompt payment. .
I was very happy I went with vetsure for my insurance I didn't have to do anything when my coco was ill they dealt with the vets for me so there was no reason for any extra upset I would recommend them 100percent thank you vetsure Susan Watkins
I found the lady today very helpful and understanding about my policy as for claiming on the policy in the past I’ve got no complaints at all
Vetsure is a very good company to deal with. Very helpful on the phone and quick to respond to claims.
The lady on the phone was massively helpful brilliant service would highly recommend
Very easy to speak to someone,they were very efficient and polite which made me feel happy I had chosen this plan.so far very good service .
Really easy to use online service, insurance taken out for my doggy and documents all sent through instantly .. great peace of mind 😊
Jessica, the person who dealt with my enquiry, was informative helpful and very patient with me. I was not pressured to purchase but given all of the relevant information. She was very knowledgeable and professional. It was a a very positive experience and I have decided to go ahead with the insurance cover. Thank you.
Thank you so much to Jake who helped set up my insurance policy for my rescue cat Joe! He could not have been more helpful. The whole experience was super quick and easy.
Thanks again!!
Absolutely amazed at the care and professionalism of Vetsure. All their call handlers are kind and patient. They had great compassion and understanding all the way through my claim. They were very supportive when my dear cat passed away too.
I had to make a difficult call after my cat passed away and Vanessa took my call. She was so kind, caring and compassionate and so supportive too. She didn’t rush the call but gave me all the time I needed. She told me to call any time and she would chat with me.
I cannot recommend Vetsure highly enough. Great service by a great company.

Risposta di Vetsure Pet Insurance
Lovely pleasant and very professional how she came across 👍

Risposta di Vetsure Pet Insurance

Risposta di Vetsure Pet Insurance
I personally received excellent customer service. Very informative and answered all my queries.
Honest with all quotes, I was able to make the final decision for myself, without being persuaded. Very satisfied with the service provided.

Risposta di Vetsure Pet Insurance
Amazing service highly recommend to me and I must say they are fantastic great value for money.

Risposta di Vetsure Pet Insurance
I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I recommend you give Vetsure a call !

Risposta di Vetsure Pet Insurance
You was very helpful and give me all the information I needed to know and I was very happy with your time

Risposta di Vetsure Pet Insurance
Communication was great, staff were polite and easy to understand explaining everything fully and answering my questions. The price was lower than my renewal which was the reason for moving insurers.
Obviously I haven't had to use the insurance yet as I have just taken it out so cannot comment on their service regarding that, but hopefully it would be as smooth as everything else has been.

Risposta di Vetsure Pet Insurance
Just purchased so can't comment on everything but information was given clearly and all my questions answered.

Risposta di Vetsure Pet Insurance
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.