Vetsure Pet Insurance Recensioni 

1264
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 5 stelle su 5

I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely amazed at the care and professionalism of Vetsure. All their call handlers are kind and patient. They had great compassion and understanding all the way through my claim. They were very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having recently suffered a serious personal loss, I was very emotional. I adopted a puppy from a dog rescue, to help look forward to the future, both for me and the puppy. I was treated with kindnes... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Communication was great, staff were polite and easy to understand explaining everything fully and answering my questions. The price was lower than my renewal which was the reason for moving insurers.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di assicurazioni per gli animali domestici
  2. Compagnia assicurativa

Scritti dall'azienda

Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!

Scritti dall'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(1264)

336 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I was very happy I went with vetsure…

I was very happy I went with vetsure for my insurance I didn't have to do anything when my coco was ill they dealt with the vets for me so there was no reason for any extra upset I would recommend them 100percent thank you vetsure Susan Watkins

23 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Reasonable pet insurance prices

Jessica, the person who dealt with my enquiry, was informative helpful and very patient with me. I was not pressured to purchase but given all of the relevant information. She was very knowledgeable and professional. It was a a very positive experience and I have decided to go ahead with the insurance cover. Thank you.

3 agosto 2026
Valutata 5 stelle su 5

Great service from a great company

Absolutely amazed at the care and professionalism of Vetsure. All their call handlers are kind and patient. They had great compassion and understanding all the way through my claim. They were very supportive when my dear cat passed away too.

I had to make a difficult call after my cat passed away and Vanessa took my call. She was so kind, caring and compassionate and so supportive too. She didn’t rush the call but gave me all the time I needed. She told me to call any time and she would chat with me.

I cannot recommend Vetsure highly enough. Great service by a great company.

24 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Julia,
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear you’ve had a positive experience with Vetsure, and we’re truly sorry to hear about the loss of your cat.
We’re pleased that Vanessa was able to provide support during such a difficult time, and we’ll be sure to pass on your kind feedback to her.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like yours truly means a great deal to our team.
Wishing you all the best.
Kind regards,
Lee and the Vetsure Team

Valutata 5 stelle su 5

Lovely pleasant and very professional…

Lovely pleasant and very professional how she came across 👍

31 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Lee,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you with. We’ll be sure to pass on your kind feedback to her.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Very helpful and informative staff…

Very helpful and informative staff member

30 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Margaret,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Meeko's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Excellent Customer Service

I personally received excellent customer service. Very informative and answered all my queries.
Honest with all quotes, I was able to make the final decision for myself, without being persuaded. Very satisfied with the service provided.

29 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Abigail,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Posca and Bic's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Amazing service highly recommend to me…

Amazing service highly recommend to me and I must say they are fantastic great value for money.

29 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Natasha,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Stormy and Cherrie's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

I found Vetsure very helpful

I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I recommend you give Vetsure a call !

29 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Linda,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Hilary was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Annie's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

You was very helpful and give me all…

You was very helpful and give me all the information I needed to know and I was very happy with your time

21 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Carol,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Hilary was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Stanley and Milo's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Communication was great

Communication was great, staff were polite and easy to understand explaining everything fully and answering my questions. The price was lower than my renewal which was the reason for moving insurers.
Obviously I haven't had to use the insurance yet as I have just taken it out so cannot comment on their service regarding that, but hopefully it would be as smooth as everything else has been.

28 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Faye,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that the team were able to help you. We’ll be sure to pass on your kind feedback to them.
Thanks again for choosing us, we’re so pleased to be part of Raine's journey.
Kind regards,
Lee and The Vetsure Team

Valutata 5 stelle su 5

Just purchased so can't comment on…

Just purchased so can't comment on everything but information was given clearly and all my questions answered.

20 luglio 2026
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Risposta di Vetsure Pet Insurance

Hi Audrey,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jodie was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Bonnie and Jasper's journey.
Kind regards,
Lee and The Vetsure Team

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