Spoke to Patrick about my pet insurance renewal. He was helpful and was able to make some small adjustments to my renewal to ensure everything was all correct! He also explained the differences bet... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Polly was so helpful and showed a genuine care and interest in how Reggie (my cat) was doing following his accident. It’s quite a traumatic thing to go through without all the admin that follows, so... Leggi di più
L'azienda ha risposto
Robyn was extremely friendly and helpful from the outset. A pleasure to deal with. If only all customer service staff were like her.
L'azienda ha risposto
Good customer service, I haven’t made a claim yet but I wanted them to talk me through my renewal quote and policy to make sure everything was covered for my frenchie in case I need to make a claim in... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Now Pet
Scritti dall'azienda
Affordable, no-nonsense lifetime pet insurance for dogs and cats
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
FREE 24/7 vet support
UK customer service
15% multi-pet discount
Excesses from as low as £99
0% interest monthly plans
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Caring for your pets shouldn’t break the bank. That’s why our policies are built to keep costs low and value high – smart cover that saves you money while ensuring your pets get the quality care they deserve.
Get a Quote now
Now Pet customers get access to
Lifetime cover as standard
With lifetime cover as standard, flexible excesses, round-the-clock vet support, discounts on prescription medication, a generous 15% multi-pet discount, and a UK-based team, Now Pet Insurance combines life-long protection with value-for-money.
Get a pet insurance quote now
Cover for dogs and cats, sorted in minutes!
Get a Quote now
Informazioni di contatto
Regno Unito
- 01992 926006
- nowpet.co.uk
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nice customer service
I speak 2becky to do a claim she explained everything very well before I've gone to make a claim , I haven't made the claim.yet so I hope it's straight forward but I have trust I them as they was very good help thanks
22 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Kelly. I am pleased to hear that Becky was able to help with your claim.
Extremely friendly and professional
22 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review David.
Paige was knowledgeable and offered…
Paige was knowledgeable and offered good, clear help with my issue of a lost claim. She explained the process and a rough timescale. Thanks Paige, appreciated your help.
21 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Kathryn. I am pleased to hear that Paige helped with your claim. We appreciate your kind comments.
Excellent customer service
Excellent customer service no long call time waiting to speak to someone. This is my 3 year and as yet I haven’t made a claim 🤞 I’ll never have to but its peace of mind
21 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Mrs Kilpatrick. We appreciate your lovely feedback.
I spoke to Sophie on live chat she was…
I spoke to Sophie on live chat she was very helpful and changed my DD date for me
21 luglio 2026
Non scritta su invito
Risposta di Now Pet
Hello Shirley, thank you for taking the time to leave us a review. I am happy to hear that Sophie was able to assist with your query.
Robyn was really helpful as always …
Robyn was really helpful as always gave me the information i was looking for regarding my claim
20 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Sandra. I am pleased to hear that Robyn was able to assist with your claim.
Risposta di Now Pet
Thank you for taking the time to leave us a review Elaine.
Very helpful and explained everything…
Very helpful and explained everything have decided to stay with Now Pet
20 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a revie and for choosing with stay with Now Pet Karen. We appreciate your kind feedback.
Becky dealt with my call
Becky dealt with my call. She was extremely polite and helpful with my query and offered assistance in sending documents by email too. Excellent service.
20 luglio 2026
Non scritta su invito
Risposta di Now Pet
Hello Rodney, thank you for taking the time to leave us a review. I am pleased to hear that Becky was able to help with your queries.
Very friendly and gave me all the…
Very friendly and gave me all the information I needed.
20 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Susan.
Hannah in customer service was very…
Hannah in customer service was very helpful and pleasant. She was able to answer all my queries.
20 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review. I am pleased to hear that Hannah was able to answer all of your queries.
Very helpful and friendly
17 luglio 2026
Non scritta su invito
Risposta di Now Pet
Hello Jonathan, thank you for taking the time to leave us a review.
Great customer service!
The young lady helped and fully understood my query today! She helped resolve things and was very professional.
Thanks for your help today! 🤩
17 luglio 2026
Non scritta su invito
Risposta di Now Pet
Hello Hayley, thank you for taking the time to leave us a review. We appreciate your lovely feedback.
Young lady was able to attend to my…
Young lady was able to attend to my enquiry.
30 giugno 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Mike.
5* for Will
Will was really helpful and understanding- sorted my query straight away! Didn’t have to wait long either!
16 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Katy. I am pleased to hear that Will was able to quickly resolve your query.
A 5* service.
A general enquiry turned out to be a very informative conversation. I spoke to Hannah who found nothing I asked to much effort to explain very clearly and courteously.
Thank you and what a refreshing change to find this these days. 5*
15 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Wilf. I am so pleased to hear that Hannah was able to help.
Hannah was great
Hannah was great — she was very polite, professional, friendly, and knowledgeable. She reassured me that my pet policies were all in order and clearly explained why I had experienced my issue. I finished the call feeling confident, reassured, and very happy with the service I received.
13 luglio 2026
Non scritta su invito
Risposta di Now Pet
We’re really pleased Hannah was able to explain what had happened, reassure you that your pet policies were in order and leave you feeling confident by the end of the call.
Thank you for recognising the care, professionalism and knowledge she brought to the conversation. We’ll make sure she sees this.
Great customer service
Great customer service - helpful, informative and supportive.
6 luglio 2026
Non scritta su invito
Risposta di Now Pet
Hello Robin, thank you for taking the time to share your experience with us.
Nancy was a great help with my query
9 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Veronica.
Emily was extremely helpful.
10 luglio 2026
Non scritta su invito
Risposta di Now Pet
Thank you for taking the time to leave us a review Kami. I am so pleased to hear that Emily was helpful.
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