Lukas and Lizzie managed to pull the impossible out of the bag! My own car died unexpectedly last week leaving me completely stuck. Whilst I'd planned to move to a salary sacrifce car for my next rep... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Jake from the contracts termination team was absolutely fantastic!!! He answered all my questions and also gave the best advise, I am so grateful Jake!! Thanks for your excellent customer service, f... Leggi di più
I just wanted to pay my Road Fund License balance amount which Ash helped me pay very swiftly and professionally. She patiently explained the procedure for payment and how I would receive a payment re... Leggi di più
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2.5 hours after reporting the breakdown the car was being collected and I was on my way home in an Uber. The only thing was them being unable to deliver a hire car on a Sunday. Taking a taxi an hour o... Leggi di più
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Dettagli dell'azienda
Informazioni su Novuna Vehicle Solutions
Scritti dall'azienda
Who are Novuna Vehicle Solutions?
Our award-winning industry knowledge, coupled with our unique experience of specially modified commercial vehicles, vans, trailers and plant equipment, means we offer total asset solutions to meet your business requirements and objectives.
Our industry leading approach is recognised and we are the only FN10 leasing company to be fully accredited by the Institute of Customer Service.
Together, we make the important things happen.
Learn More Business Vehicle Leasing Fleet Management Electric Fleet Solutions Electric Car Salary Sacrifice My Novuna VehicleInformazioni di contatto
RG14 2NU, Regno Unito
- 03444 632 900
- novunavehiclesolutions.co.uk
4,9
Eccellente
6K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Efficient and helpful and friendly
Efficient and helpful and friendly, thank you, Sam
21 settembre 2026
Non scritta su invito
Risposta di Novuna Vehicle Solutions
Hi Jacqui, thank you for your five star review! It's great to hear about your experience with Sam, we'll be sure to pass on your feedback. Best wishes, Stephen.
Sam answered the questions I had and…
Sam answered the questions I had and put my mind at rest 👍
21 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Jason, thank you for your five star review! It's great to hear about your experience with Sam, we'll be sure to pass on your feedback. Best wishes, Stephen.
Excellent Customer service
Even though I had a problem that was resolved by Nicola Broughton and Mark Vincent
I must say I am totally impressed with their fantastic customer service….so rare these days
For that Alone I would recommend Novuna to anyone as they were a credit to their Company
Easy to get hold of and took ownership of the issue.
Well done Novuna
21 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Gezza, thank you for your fantastic feedback! We’re delighted to hear Nicola and Mark took ownership and resolved the issue for you. We’ll be sure to share your kind words with them. Best wishes, Stephen.
Easy to contact
Easy to contact, was able to answer my question, gave me confidence.
17 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Hancock, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Fantastic service from Michelle Bell
Fantastic service from Michelle Bell
21 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Mark, thank you for your five star review! It's great to hear about your experience with Michelle, we'll be sure to pass on your feedback. Best wishes, Stephen.
Sam was extremely efficient.
21 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Lawrence, thank you for your five star review! It's great to hear about your experience with Sam, we'll be sure to pass on your feedback. Best wishes, Stephen.
A very simple and streamlined process…
A very simple and streamlined process from comparing and selecting a car to the car being delivered to my front door within 4 weeks. Excellent customer service
14 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Faryad, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
I have always found Novuna to be…
I have always found Novuna to be professional and friendly in my dealings with them.
I spoke with Alisha today who was absolutely brilliant with helping me, and she made everything seamless.
21 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi John, thank you for your lovely feedback! We’re delighted to hear Alisha was so helpful and made everything seamless for you. Best wishes, Stephen.
Great service from Ashley today very…
Great service from Ashley today very quick and answered all my questions Thankyou!!
21 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Beth, thank you for your five star review! It's great to hear about your experience with Ashley, we'll be sure to pass on your feedback. Best wishes, Stephen.
Great experience from Novuna
Great experience from Novuna, super quick, friendly and helpful service. Thanks Lukas you were ace!
21 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Leanne, thank you for your five star review! It's great to hear about your experience with Lukas, we'll be sure to pass on your feedback. Best wishes, Stephen.
Risposta di Novuna Vehicle Solutions
Hi Gary, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Great people and job done as expected
Great people and job done as expected. Some pretty poor communications and information initially, but got there in the end.
9 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Steven, thank you for your feedback. We’re sorry to hear about the initial communication issues, but we’re glad our team was able to get everything sorted for you. Best wishes, Stephen.
The call handler Krystal-ann was…
The call handler Krystal-ann was extremely helpful and polite.She assisted me with the recall of my vehicle and took through what would happen next.If I could give more than 5* I would.
Great company
Thankyou
17 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Amanda, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Excellent polite knowledgeable staff
Excellent polite knowledgeable staff, excellent
17 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Elvis, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Risposta di Novuna Vehicle Solutions
Hi Paul, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Very quick service friendly people…
Very quick service friendly people great job especially mr ali Weldon
16 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Ghulam, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Risposta di Novuna Vehicle Solutions
Hi Jubril, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Risposta di Novuna Vehicle Solutions
Thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
A big thanks to Lukas Machelski..…
A big thanks to Lukas Machelski for his help finding the right lease car.
He took the time to go through the different options and deals with me, highlighted some really useful points that helped with the decision, and was always very quick to respond to any questions I had.
Friendly, knowledgeable and helpful throughout.
Thanks again to Lukas.
18 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Martin, thank you for your lovely feedback. We’re delighted to hear Lukas was friendly, knowledgeable and helpful throughout your leasing journey. We’ll be sure to pass on your kind words! Best wishes, Stephen.
I rang Novuna car finance to speak…
I rang Novuna car finance to speak about extending my current leasing and I was dealt with a lovely lady called Novuna. She was so nicely spoken and listened to me all the time and showed a lot of empathy and patience through the call and helped me to extend my car after my lease ends next week so i can extend and just pay til i decide to return the car. She showed exceptional professionalism.... I hope someone does show her this message of excellent customer service.
18 settembre 2026
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Risposta di Novuna Vehicle Solutions
Hi Kalsoom, thank you for your lovely review! It’s great to hear that our colleague was able to support you with empathy and patience and make extending your lease a smooth experience. We’ll make sure your kind words are shared with her. Best wishes, Stephen.
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