*Jeg foretog et køb online og havde problemer med leveringen fra DHL. Desværre tog leveringen ret lang tid, men med hjælp fra Christian fra kundeservice blev forsinkelsen ikke yderligere forvæ... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’ve always struggled to find my style and never really enjoyed clothes shopping. Since discovering NN.07, though, I’m completely hooked. Their Essentials range has helped me build a simple, timeless... Leggi di più
L'azienda ha risposto
I just love this brand. Top quality and fast customer service when there is an issue with the delivery (my man, Christian, nailed it) would recommend any day!
L'azienda ha risposto
Ordered a garment and then returned it. Refund still has not arrived. Website states refund-to-card window is 5- 7 days. It's been two weeks since they confirmed it was returned and in their hands. Wo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
Galionsvej 35, 1437, København K, Danimarca
- customerservice@nn07.com
- nn07.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Overall 'cool' and nice clothes - poor quality/sustainability strategy
Overall 'cool' and nice clothes
Sadly the quality turns out bad in relation to the price. From a corduroy shirt that got ripped after 2 years (with delicate use), to a 500 euro ''garanteed to keep you dry'' goretex jacket which end up leaking and peeling off due to design and manufacturing issues after 4 years which is not covered by their warranty ( 2 years only) . waste of money and sadly poor lifecycle considerarion as it turns out a fast fashion brand as well.
they will respond with the same automatic response, that they are based on each case photos etc. although communication is very limited and dry

Risposta di NN.07
Good customer contact about a stock…
Good customer contact about a stock question. Durable and timeless products

Risposta di NN.07
My favourite pairs of trousers are my…
My favourite pairs of trousers are my NN07 Theos!
Customer service is great! Answered my quesions promptly and competently.

Risposta di NN.07
Glimrende levert
Glimrende levert av NN07 v/ Fie. Takk for god hjelp med å finne jakken jeg ønsket meg og for rask og problemfri levering!

Risposta di NN.07
Erstklassiger Support ⭐️
Hallo zusammen,
ich möchte meine sehr gute Erfahrung mit dem NN07-Customer Support mit euch teilen. Versehentlich hatte ich zum Ende des Sales eine falsche Größe bei einem der Artikel in meiner Bestellung gewählt. Nach Rücksprache mit dem Customer Support wurde die Bestellung kurzfristig storniert. Als ich am nächsten Tag erneut bestellen wollte war der Sale bereits beendet und die Produkte zum Teil nicht mehr online. Long Story Short: Fie aus dem Customer Support war freundlich, hilfsbereit und lösungsorientiert & hat mir geholfen doch noch an meine Wunschartikel zu kommen. Vielen Dank für den tollen Support!😊👍🏼

Risposta di NN.07
Amazing Product and Excellent Service
Amazing Product and Excellent Service.
I bought a terrific pair of trousers. Amazing material and great fitting, exactly what I was looking for.
I was insecure about the right size and the NN.07 team (thanks, Fie!) was great in navigating me in the return policy.
Great purchasing experience experience.

Risposta di NN.07
Customer Service!
Customer service went above and beyond to ensure I could purchase the highly sought-after Gael jacket from “The Bear.” With a limited restock a customer service representative gave me a call and made sure I was able to submit my order. Very satisfied and thankful!

Risposta di NN.07
Fik super god hjælp i kundeservice af…
Fik super god hjælp i kundeservice af Fie. Lynhurtig og kompetent hjælp samt hurtig levering. Det er ligesom tøjet fra NN07 virkelig højt niveau.

Risposta di NN.07
Jakken fra The Bear
Jeg havde bestilt den eftertragtede Gael-jakke, som er blevet gjort berømt i kraft af dens optræden i serien 'The Bear'. Kort derefter fik jeg en besked om, at jeg ikke kunne få jakken - det var en fejl, at jeg overhovedet kunne bestille den, da den ar udsolgt. Det var selvfølgelig ærgerligt. Til gengæld lovede NN07's kundeservice at lægge en jakke til side til mig i tilfælde af, at nogle kom retur. Et løfte, de holdt og fulgte op på i meget serviceorienteret og professionel stil. Dejligt at opleve, når et brand på den måde gør en personlig indsats for deres kunder.

Risposta di NN.07
Jeg har været kunde siden nn07…
Jeg har været kunde siden nn07 startede. En meget stor del af min garderobe er nn07. Dog er kvaliteten styrtdykket de sidste år. Tøjet går op i syningerne. Det ser slidt ud efter få vaske etc.
Imens er prisen steget. Det hænger ikke sammeb! Det er ærgerligt, for design og brand er jo suverænt!

Risposta di NN.07
Super low quality
Super low quality, instead go to Zara or H&M... On the photo's and pricing it looks high end but it is everything but that.
They produce new collections at rapid speeds at cheap production quality.
Their customer service just forward me to a tailer to fix their bad produced shirt...

Risposta di NN.07
The best way to fix it
Fantastic exepierence with customer service, in particular with Fie, which was very very kind. After two unsuccessful purchase attemps do to technical issues, I was very disappointed but after that they called me privately and helped me complete my order

Risposta di NN.07
Great Customer Service
I had placed an order for a jacket in December. Unfortunately the order didn’t go through due to a stocking issue. Because of this the issue customer service reached out for me to pick a day and time to have a chance and purchase the jacket. Fie made sure everything went through smoothly!

Risposta di NN.07
Fantastic experience with customer…
Fantastic experience with customer service at NN07! After a bit of a mistake when the item I had ordered wasn’t in stock, the team were very apologetic and sorted everything out in a professional and communicative manner. The item in question was of particularly high demand and sold out very quickly, im not surprised it caused issues. Fie was fantastic and made sure that I ended up with my item in the end with minimal fuss. 10/10!

Risposta di NN.07
Super god kundeservice
Super god kundeservice. Både online og i fysisk butik. 👏

Risposta di NN.07
Had the best experience with NN07
Had the best experience dealing with NN07. Amazing customer service! They were awesome in helping me with my purchase. My son is going to be thrilled with his new Gael jacket.

Risposta di NN.07
Ordered the GAEL jacket in December…
Ordered the GAEL jacket in December when it was restocked. Unfortunately it was too small, when returning I asked to be put on a waiting list. Was promptly contact in January if I was still interested and managed to buy the other size! Awesome customer service, Thanks Fie!

Risposta di NN.07
The customer service I received was excellent
The customer service I received was excellent. Prompt delivery. Easy return from the UK of an item with zero hassle. And I was personally alerted when out of stock item became available and Fie in customer service was excellent in alerting me and getting the order done.

Risposta di NN.07
GAEL jacket
I ordered a GAEL jacket - the brown version, rarely available - but sadly it was too small. I returned it and asked to be notified of the availability of the next size up. Fie at customer services very kindly let me know when one became available, and helped to me buy it the moment it went back on line. Many thanks to Fie for all her help!

Risposta di NN.07
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