The part I ordered came with a different part number than I ordered , wish they would have stated that those part numbers interchange. They attempted to give a first responder discount but the code ne... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Unlike some companies which act like they're doing you a favor, Newparts fills the order and ships fast. A progress report including tracking info is provided as well. Shipping costs are reasonable.... Leggi di più
L'azienda ha risposto
I had ordered AKEBONO front breaks for my 2019 Chevy Silverado product is great except after resetting gauges break % will not reset. The AC Delco Rotors are fantastic I ordered.problem ordering paid... Leggi di più
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Great Experience start to finish.ordered pressure plate bolts for my 07 saab9-3 2.0,everywhere else they were 15-19$ per bolt,they had them for around 6$each. At first I was worried they might be some... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Newparts helps customers find the right part at the right price with no surprises. We offer a wide variety of OEM and aftermarket parts for domestic, Asian, and European vehicles with clear fitment details and honest, affordable pricing. Orders placed before 2:00 p.m. CST typically ship the same business day from Tennessee and partner warehouses. Our expert chat support is available daily from 8 a.m. to 10 p.m. CST to answer questions and guide repairs. Fitment Confidence is built into the catalog so customers can choose parts that match their vehicle. Kits That Fix™ bundles related components to make common repairs simpler.
Informazioni di contatto
231 HOGAN ROAD, 38563, GORDONSVILLE, Stati Uniti
- (615) 761-5655
- customerservice@newparts.com
- newparts.com
4,6
Eccellente
2871 recensioni
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great price and fast shipping
25 gennaio 2026
Risposta di Newparts
Thank you for your review! We're happy that you received your parts quickly. We offer same-day shipping on all orders and most orders are delivered within 2 or 3 business days. If you need anything else please don't hesitate to contact us back!
Great prices and got my order quicker…
Great prices and got my order quicker than promised. Will definitely be using your site again!
30 gennaio 2026
Risposta di Newparts
Thank you for your review! We're happy that you received your parts quickly. We offer same-day shipping on all orders and most orders are delivered within 2 or 3 business days. If you need anything else please don't hesitate to contact us back!
I was really happy to find OEM shocks…
I was really happy to find OEM shocks for a much more reasonable price $1750 vs $3000+ from the dealer parts counter. So far I've only had time to install the rears, but installation went pretty smoothly and they work as expected. My only concern was the packaging, outside very large box not great with lots of empty volume and coming open, shock boxes inside were good thankfully.
27 gennaio 2026
Risposta di Newparts
Thank you for the feedback! We’re thrilled we could save on those OEM shocks and that the rear installation went well.
We appreciate the note about the outer packaging; I’ve shared this with our warehouse team to improve our heavy-item shipping. Good luck with the front install!
Ez Transaction
Ez Transaction. Good Customer Support. My order came in two separate packages but was in a timely fashion. Good prices
21 gennaio 2026
Risposta di Newparts
Thanks for the feedback! We’re glad we could provide the service you expected. Feel free to reach out next time you need parts. Take care!
I'll be using them again in the future!
NewParts had what I needed in stock and it was delivered quickly. Can't ask for more than that. I'll be using them again in the future!
26 gennaio 2026
Risposta di Newparts
Thank you for your review! We're happy that you received your parts quickly. We offer same-day shipping on all orders and most orders are delivered within 2 or 3 business days. If you need anything else please don't hesitate to contact us back!
The parts arrived sooner than expected
The parts arrived sooner than expected. Thank you.
15 gennaio 2026
Risposta di Newparts
Thank you for the feedback! We prioritize fast processing and same-day shipping to ensure our customers aren't left waiting. We're happy we could beat the delivery estimate for you!
The price for the items that I buy I…
The price for the items that I buy I recommend new parts to anyone looking for great deals
17 gennaio 2026
Risposta di Newparts
Thanks for the review! We're happy to hear you're pleased with our prices. Providing great value is what we do best—thanks for recommending Newparts!
Risposta di Newparts
Thank you for your review! We’re happy to hear that you were pleased with the pricing.
We take pride in offering competitive prices alongside same-day shipping. We’re glad we could provide great value for your project!
If you need anything else, please don't hesitate to contact us again.
Great prices and shipped quick!
Great prices and shipped quick!
Ordered Standard Motor Products SK85 - Fuel Injector Seal Kit
14 gennaio 2026
Risposta di Newparts
We appreciate your review! It’s great to hear you enjoyed our pricing and same-day shipping service. We take pride in offering the best value for your automotive projects. Please let us know if we can help you with anything else down the road.
Risposta di Newparts
Thank you for choosing us! We’re happy we could provide fast shipping for your project. Providing value and speed is what we do best. If you have any more questions or need parts for your next job, we're here to help!
Shipping was good part fit real well…
Shipping was good part fit real well and working real, well we'll buy again, thank you.
10 gennaio 2026
Risposta di Newparts
Thank you so much for the feedback! We are thrilled to know you were satisfied with the parts that you ordered.
We’re glad we could support your project, and we look forward to assisting you again in the future!
Risposta di Newparts
Thanks for the feedback! We’re glad we could provide the service you expected. Feel free to reach out next time you need parts. Take care!
The sales rep i spoke to was very quick…
The sales rep i spoke to was very quick and resposnsive in helping me to get what i needed done.
14 gennaio 2026
Risposta di Newparts
Hi William! We appreciate your feedback! We're happy to know that Vic was able to assist you. Our customer service chat parts specialists, which are by the way, human and not AI, are available from 10 AM- 10 PM EST from Monday- Saturday! You can contact us again for your future car part needs! Happy Shopping!
I ordered dual mass flywheel for my…
I ordered dual mass flywheel for my tdi. I messaged to see if bolts or pilot bearing were included. I was told neither were and that I ordered the wrong part. Well, I know VW can be funny with part numbers. But I was told a flywheel for a start/stop car was needed. I canceled the order and got the same flywheel from another site. I 100% had ordered the correct flywheel the 1st time and just installed it yesterday. It does come with a pilot bearing fyi
14 gennaio 2026
Risposta di Newparts
Hi Chris, thank you for your feedback!
As Tom mentioned in his reply it's possible that both DMF flywheels fit your car, and he is offered the most certain part that fit according the Volkswagen catalog.
Some flywheel comes with the bearing and some don't. Tom offered the specifications of the parts he offered based on the catalog.
We're happy that you got the part that you need. Please don't hesitate to contact us back if you need anything else with your car part needs.
Since we already have all your vehicle details, we can find any parts easily! We appreciate your business with us!
Risposta di Newparts
Thank you for your review! We're happy that you received your parts quickly. We offer same-day shipping on all orders and most orders are delivered within 2 or 3 business days. If you need anything else please don't hesitate to contact us back!
Good price, easy ordering, delivered on time
Pricing was competitive, the site was easy to navigate, and the parts were clearly described so it was easy to confirm fitment. Ordering was straightforward and everything arrived on time. Parts were exactly as expected. Smooth and reliable experience.
5 gennaio 2026
Risposta di Newparts
We appreciate your feedback! We're happy to know that you've had great experience navigating the website! Don't hesitate to contact us if you need anything else for your car.
Hard to differentiate similar parts
Although the website was a bit confusing with very similar products listed that were difficult to distinguish, the overall experience was good. I chatted with a product rep, who gave me a recommendation. The product (headlights) arrived and fit well.
5 gennaio 2026
Risposta di Newparts
Hi, thank you for your review! Some parts like headlights have different features like Xenon, LED or halogen. Our website offers live chats wherein you can talk to actual human car parts experts. We're happy that our chat agent was able to assist you with your needs.
Risposta di Newparts
Thank you for your review
You can’t talk to anyone and I sent…
You can’t talk to anyone and I sent back parts that were erroneously sent at my expense and no compensation or acknowledgement was given. Try another place than this one.
29 dicembre 2025
Risposta di Newparts
Hello,
Thank you for your feedback.
We would like to confirm that your return shipping expense was refunded on January 13th, and a $40 store credit has been applied to your account. Please allow 3–7 business days for the credit to be reflected. We apologize for the inconvenience you experienced and appreciate your patience while this was being resolved.
Your feedback is important to us, and we are committed to improving both our communication and service experience. Please feel free to reach out to our support team if we can assist you further.
Kind regards,
Customer Support Team
Have not installed yet
Have not installed yet, Shipping was fast. Getting the right parts is a plus.
Will review after installing.
3 gennaio 2026
Risposta di Newparts
Thank you for your review. Should you need any sort of help in future please reach back to us
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