The part I ordered came with a different part number than I ordered , wish they would have stated that those part numbers interchange. They attempted to give a first responder discount but the code ne... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Unlike some companies which act like they're doing you a favor, Newparts fills the order and ships fast. A progress report including tracking info is provided as well. Shipping costs are reasonable.... Leggi di più
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I had ordered AKEBONO front breaks for my 2019 Chevy Silverado product is great except after resetting gauges break % will not reset. The AC Delco Rotors are fantastic I ordered.problem ordering paid... Leggi di più
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Great Experience start to finish.ordered pressure plate bolts for my 07 saab9-3 2.0,everywhere else they were 15-19$ per bolt,they had them for around 6$each. At first I was worried they might be some... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Newparts helps customers find the right part at the right price with no surprises. We offer a wide variety of OEM and aftermarket parts for domestic, Asian, and European vehicles with clear fitment details and honest, affordable pricing. Orders placed before 2:00 p.m. CST typically ship the same business day from Tennessee and partner warehouses. Our expert chat support is available daily from 8 a.m. to 10 p.m. CST to answer questions and guide repairs. Fitment Confidence is built into the catalog so customers can choose parts that match their vehicle. Kits That Fix™ bundles related components to make common repairs simpler.
Informazioni di contatto
231 HOGAN ROAD, 38563, GORDONSVILLE, Stati Uniti
- (615) 761-5655
- customerservice@newparts.com
- newparts.com
4,6
Eccellente
2871 recensioni
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I broke the oil funnel in half trying…
I broke the oil funnel in half trying to open the lid, it snapped across the bottom unfixable. Located this company from a friend. Ordered the part for my 2000 Jeep and had the part within 3 days. Smooth easy transaction.
22 marzo 2026
Risposta di Newparts
Thanks for sharing! Sorry to hear about the original funnel, but we're glad your friend pointed you our way.
It’s great we could get the replacement for your 2000 Jeep to you in just three days. We appreciate the support and look forward to helping you with any future parts!
I ordered the parts online and I…
I ordered the parts online and I received them 5 days later. Can't get any easier.
16 marzo 2026
Risposta di Newparts
Thank you for the feedback! We’re thrilled to hear that your parts arrived within five days and that the process was so seamless. Making your experience quick and easy is exactly what we strive for.
We appreciate your business and look forward to helping you with your next project!
Great Service
Had the parts in stock and shipped quickly. I didn’t receive an item shipped email, but a message to customer service resolved the issue and the item was received on time. Excellent experience.
23 marzo 2026
Risposta di Newparts
We’re thrilled to hear that your parts arrived on time and that our customer service team was able to help with your shipping details. We truly appreciate your feedback regarding the notification email—we’re always looking for ways to improve our process.
Thanks again for choosing us for your automotive needs!
Didn't receive all the order and didn't…
Didn't receive all the order and didn't get my refund yet
15 marzo 2026
Risposta di Newparts
Hi Sameh,
We’re very sorry for your experience and the confusion caused during your request. There was a misunderstanding in handling your case, and we sincerely apologize for the inconvenience this created.
Please note that your refund has now been fully processed.
We truly value your trust and feedback, and we’re actively improving how we handle such situations to ensure faster and clearer resolutions going forward. If there’s anything further we can assist you with, please don’t hesitate to reach out to us directly.
Kind regards,
Customer Support Team
Great experience
Great selection. The parts I needed for my Audi were in stock at the best online price. Shipping cost was extremely reasonable given the weight. Fast shipping.
14 marzo 2026
Risposta di Newparts
We’re glad we could provide the best price for your Audi parts and that you were happy with the shipping speed and costs. Providing a wide selection at a great value is exactly what we strive for.
We appreciate your business and look forward to helping you with your next project!
Risposta di Newparts
Thank you so much for the feedback!
We’re glad we could help you beat the local parts store prices while getting your order to you quickly. Providing high-quality parts at a better value is exactly what we aim for.
We appreciate your business and look forward to helping you with your next project!
Quality parts at good prices
I ordered a starter for my 91 Camry. It was a quality part at a good price. They also use Klarna so you can divide your payments into 4 or 6 payments.
30 novembre 2025
Risposta di Newparts
Thank you so much for the feedback! We are glad to hear that the starter for your '91 Camry was a quality part at a great price.
We would like to clarify that we actually do not offer Klarna as a payment option at this time. We apologize for any confusion, but we appreciate you sharing your experience with the part and our service!
On time delivery
Parts were delivered in a timely manner although some of the boxes were a bit damaged but not the product.All the items (10) were delivered in 2 boxes on the same day.
3 marzo 2026
Risposta di Newparts
It’s great to hear that all ten of your items arrived right on schedule and in the same delivery!
We appreciate the heads-up regarding the condition of the outer boxes. While our primary goal is to ensure the parts themselves arrive in perfect condition, we will certainly take note of this to improve our packaging and handling for future shipments.
Thank you for choosing us for your project!
its was the part i needed and got to me…
its was the part i needed and got to me in a decent amount of time
16 marzo 2026
Risposta di Newparts
We are so glad to hear that! Getting the right part in a timely manner is our top priority, and we’re happy we could help you get what you needed for your project.
Thank you for your business and for taking the time to let us know!
Risposta di Newparts
That is great to hear! I'm glad we could provide the perfect fitment at the best price and get it to you quickly.
We appreciate the feedback and look forward to helping you with your next project!
It was a GREAT price and it fit
It was a GREAT price and it fit.
perfectly as it stated it would.
Thank you!
7 marzo 2026
Risposta di Newparts
That's exactly what we like to hear! I'm glad the fitment was spot on and that you're happy with the price.
Thank you for the support, and we're here whenever you're ready for your next project!
Great price’s on parts
Great price’s on parts, shipping was dispatched and arrived as estimated. I’m sure I’ll be back
Thanks guys!
13 marzo 2026
Risposta di Newparts
Thank you for the kind words—we look forward to helping you out again the next time you're working on your vehicle.
Great customer service
Great customer service
Parts arrived on time
Great Experience ordering from Newparts!
7 marzo 2026
Risposta di Newparts
We’re glad to hear the parts were a great value and that the shipping arrived exactly when you expected. That’s what we aim for with every order!
We look forward to seeing you back for your next project.
Risposta di Newparts
We’re so happy to hear that! Our team works hard to provide great service and get orders out the door as quickly as possible, so we really appreciate the feedback.
Thank you for choosing us for your parts needs!
The starter fit my car perfectly but…
The starter fit my car perfectly but the start sound is very long in the morning.
I'm not very sure about the quality of this part. Next time I'll buy it from a dealer.
6 marzo 2026
Risposta di Newparts
Hi Volodymyr, we're happy to hear that the starter fits your car perfectly. As for the morning noise that you mentioned, it's possible that something else needs to be checked like alternator, ignition or other related electrical components. We are hear to assist you, you may contact us through our website.
The part worked perfectly and at a much…
The part worked perfectly and at a much lower price than I could find anywhere else.
10 marzo 2026
Risposta di Newparts
That is exactly what we like to hear! We take pride in offering the best prices possible, and we're thrilled the part worked out perfectly for your project.
Thank you for choosing us, and we look forward to helping you again!
Very easy to work with
Very easy to work with. I had accidentally ordered the wrong part and they made it an easy exchange for the right part.
5 marzo 2026
Risposta di Newparts
We are so glad we could make that exchange process easy for you! We know mistakes happen, and our goal is always to get you the right part for your project with as little stress as possible.
Thank you for the great feedback, and we look forward to helping you again!
Risposta di Newparts
Thanks for the feedback! We’re glad to hear you had an easy experience and that everything arrived securely. We look forward to helping you with your next order!
Great Experience start to…
Great Experience start to finish.ordered pressure plate bolts for my 07 saab9-3 2.0,everywhere else they were 15-19$ per bolt,they had them for around 6$each. At first I was worried they might be some cheap knock off but took a chance anyway. When they arrived they were actual factory GM pressure plate bolts in original packaging.i will definitely use them in the future
3 marzo 2026
Risposta di Newparts
That is great to hear! We are glad we could help you save on those genuine factory GM bolts for your Saab 9-3 without compromising on quality.
Thank you for giving us a chance and for the support. We look forward to helping you with your next project!
OEM LuK parts at competitive pricing
Ordered OEM LuK clutch and flywheel for my 370Z.
Original order arrived damaged. No way to get a hold by phone, the email/chat-only communication when things go sideways is a bit frustrating. They also expect the damaged part to arrive back to them before sending you a replacement - I didn’t have time for that, so I just ordered another.
After all, everything turned out fine and I was refunded once I sent the damaged one back. And the rep who assisted by chat seemed caring and helpful. Would consider them again for future parts.
15 febbraio 2026
Risposta di Newparts
Thank you for your feedback. I sincerely apologize for the frustration caused by the damaged shipment and our communication process.
I’m glad our team was able to resolve the issue for you and that you received your refund. We appreciate your patience and your willingness to shop with us again.
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