Well advised . All the hassle done by the company . Absolutely nothing for me to do but turn up and pay my bill ( insurance ) Very quick and efficient. Good clean job . Couldn't even tell that any w... Leggi di più
L'azienda ha risposto
394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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Well advised . All the hassle done by the company . Absolutely nothing for me to do but turn up and pay my bill ( insurance ) Very quick and efficient. Good clean job . Couldn't even tell that any w... Leggi di più
L'azienda ha risposto
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... Leggi di più
L'azienda ha risposto
Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Leggi di più
L'azienda ha risposto
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
L'azienda ha risposto
Scritti dall'azienda
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, Regno Unito
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Risposta di National Windscreens - Huddersfield
Really good reminders for the appointment with directions to the location
Straightforward and efficient staff.
Only slight negative is there was no nice waiting area and the location miles from the city centre

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
My windscreen was confirmed for the Monday fitting but did not arrive until Thursday

Risposta di National Windscreens - Huddersfield
The whole process from start to finish starting with booking on the telephone to the guys coming out to complete the work they were great and a pleasure to meet a credit to your company.

Risposta di National Windscreens - Huddersfield
friendly helpful staff, fast efficient service from the Huddersfield depot!

Risposta di National Windscreens - Huddersfield
A great team, turned up on time with clear explanations and tidied the site up really well.

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
Absolutely shocking they haven't fixed the problem in fact it took 10 mins all they did was take some pictures to make it look like they did something but it 💯 appears nothing has been done 0 stars

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
Not happy with the outcome. There was no instructions beforehand. It wasn't clear what your staff is gonna do. Job was done in 15 to 20 mins! That is from the arrival till his finish.

Risposta di National Windscreens - Huddersfield
Good service especially the at home installation. It was hassle free and the staff was friendly and professional. I would definitely recommend the company

Risposta di National Windscreens - Huddersfield
National Windscreens (Huddersfield branch) originally fitted a new windscreen in my car in early October but we were unhappy with the quality of the windscreen. We informed them of the problem and they agreed to replace it with no hesitation. An appointment was made, the fitter contacted us on the morning of the fitting to tell us what time he would arrive. He was very professional, efficient and diligent and a tidy worker. We are now very happy with the replacement windscreen.

Risposta di National Windscreens - Huddersfield
Very helpful, efficient & professional.
Did a wonderful job - highly recommend

Risposta di National Windscreens - Huddersfield
I was really impressed with how quickly my front windscreen was replaced. The website said it might take up to 4 hours, but the team was super friendly and efficient. I dropped the car off at the depot, and it only took about 50 minutes — quick, easy, and done! I was really happy with the service and would definitely recommend them.

Risposta di National Windscreens - Huddersfield
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