Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Leggi di più
L'azienda ha risposto
394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Leggi di più
L'azienda ha risposto
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
L'azienda ha risposto
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... Leggi di più
L'azienda ha risposto
Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
L'azienda ha risposto
Scritti dall'azienda
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, Regno Unito
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The windscreen was replaced in a shorter period than the initial estimated time of completion

Risposta di National Windscreens - Huddersfield
Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happy with the result

Risposta di National Windscreens - Huddersfield
Great simple process and service, was completed in a couple of hours to a high standard,

Risposta di National Windscreens - Huddersfield
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.

Risposta di National Windscreens - Huddersfield
N.W. Rang me to change my appointment from a visit to their premises in five days to a home appointment two days time. Another phone call later that day to say a visit was possible in one day which was arranged. Turned up on time job done and peace of mind for me that the windscreen chip wouldn’t travel. Thank you N. W.

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
Good communication from National windscreens and very accommodating when I needed to change the appointment.
Just a couple of niggles: not a very clear sign at the entrance to the company and I found a couple of bits of glass in the footwell after the windscreen had been replaced.

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
Really friendly and professional team at the Huddersfield branch, great communication and my car was left spotless

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
Came on the wrong date but still fixed it and im so happy with the fix and great customer service.

Risposta di National Windscreens - Huddersfield
It would help if conditions after product not damage when they're put it on the car it will help if the check the windscreen a lot more thorough

Risposta di National Windscreens - Huddersfield
Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job

Risposta di National Windscreens - Huddersfield
Professional service, prompt and efficient. A pleasure to deal with and great outcome.

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield

Risposta di National Windscreens - Huddersfield
Professional and courteous staff job done quickly and efficiently

Risposta di National Windscreens - Huddersfield
Replacing the windscreen and wipers as you said you would do

Risposta di National Windscreens - Huddersfield
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