Nala's Baby Recensioni 

2014
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Leggi di più

Valutata 5 stelle su 5

I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Leggi di più

Valutata 5 stelle su 5

Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it. I did recently... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Distributore automatico di prodotti per la cura della pelle
  2. Negozio di articoli per neonati
  3. Negozio di prodotti per capelli

Scritti dall'azienda

Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

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4,6

Tutte le recensioni

(2014)

400 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Perfect Customer Service!

Fads was so helpful! I got a very swift response to my initial email and the service was excellent. I was immediately offered a replacement for the faulty product and a lovely extra gift as an apology. Customer service could not get better than this! Thank you Nala's and especially Fads.

15 aprile 2026
Non scritta su invito
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Risposta di Nala's Baby

Hi Laura,

Thank you so much for your lovely review! We’re so pleased we could get this sorted for you quickly, and it means so much to hear such kind words about Fads and the team ✨

Thank you again for your support! 💛

Valutata 5 stelle su 5

Lovely product s

Lovely product s. Meets our needs

10 aprile 2026
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Risposta di Nala's Baby

Hi Elaine,

we're so glad, thank you for shopping with us 🫶

Valutata 5 stelle su 5

Gorgeous smelling products that I can…

Gorgeous smelling products that I can trust on my babies skin! I love the bath products (shampoo and bubble bath) and skin care range in vanilla cloud. The body butter night time oil and moisturising lotion are my favs!

9 febbraio 2026
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Risposta di Nala's Baby

Hi Trina,

Thank you so much for your lovely review and for trusting us with your little ones skin 🥹💛

Valutata 5 stelle su 5

Great product

Great product. Kids absolutely loved it.

9 aprile 2026
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Risposta di Nala's Baby

Hi Megan,

thank you so much for the review, we're delighted your kids loved our product 🥰

Valutata 5 stelle su 5

Royal Mail delivered my order to a…

Royal Mail delivered my order to a wrong address. I contacted them and they were quick to give me a replacement and used a different courier who made delivery easy.

9 aprile 2026
Non scritta su invito
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Risposta di Nala's Baby

Hi Zipporah,

We’re so sorry again for the initial delivery issue, but really glad we were able to get a replacement out to you quickly and make things right.

Thank you again for your patience and support! 🫶

Valutata 5 stelle su 5

100% recommend. AMAZING

Friend recommended this to me.
Although my kids are grown & flown the nest 😞 I just loved the smells, plus they are almost 100% natural.
Bought 2 x night oils, body butter, conditioner, bubble bath, hair & shower gel & body cream.
Absolutely love them.
Best thing though. Going through the menopause, not sleeping great. Since starting this, I've slept well using nighttime oil.
Highly recommend all the products I've received ❤️

7 aprile 2026
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Risposta di Nala's Baby

Hi Sue,

Thank you so much for your lovely review ❤️

We’re so happy to hear you’re loving the products, and especially that the Nighttime Oil has been helping you sleep better 🥹

Thank you again for your support and recommendation!

Valutata 5 stelle su 5

Royal mail messed up the delivery to my…

Royal mail messed up the delivery to my parcel as the system put the wrong post code when I was checking. I had the pleasure of talking to Fads from the team and they were nothing short of amazing with helping. Honestly an amazing customer service experience, and I appreciated the quick responses and solutions that were offered.

7 aprile 2026
Non scritta su invito
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Risposta di Nala's Baby

Hey AD,

Thank you so much for your kind words! We’re so glad Fads was able to help and turn things around for you, we truly appreciate your patience and support 💛

Valutata 1 stelle su 5

REACTIONS!!

I have just used the butter on my 10 week old and my 4 year old and both are now bright red and extremely uncomfortable! I am so upset. AVOID THIS PRODUCT. How on earth is this deemed safe for babies!!??

8 aprile 2026
Non scritta su invito
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Risposta di Nala's Baby

Hi Natalie,

Thank you for getting in touch. We’re so sorry to hear that you and your little one had a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Valutata 5 stelle su 5

Incredible products and consistent brand

The entire line has been executed beautifully from the beginning. The quality of the products are outstanding, unique and beautiful fragrances, and a nice price point. Quick shipping. To be able to do all of this and remain consistent is incredible.

30 marzo 2026
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Risposta di Nala's Baby

Hi Kyshia,

Your kind words truly mean the world to us, we’re so grateful for your support and happy you’re loving everything from the products to the fragrances and shipping 💛

Valutata 4 stelle su 5

Sever eczema and dry skin sufferer

I have severe eczema and extremely dry skin and have gone cold turkey from steroid creams. Ive been using for a few days, just the lotion and body wash and shampoo..skin is already visibly better and not as dry! Smells lovely but not really vanilla if that's the exact scent you're looking for. Still smells really nice though it is a nice sweet smell though! Only thing i would criticise is when using the lotion in the bottle its hard to squeeze so if you already have some cream on your hands like you need to grip it and squeeze hard but over all really happy! Won't try using the oil yet but I have purchased so once skin is more healed will try that

2 aprile 2026
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Risposta di Nala's Baby

Hi Gemma,

Thank you so much for sharing this! We’re so happy to hear your skin is already feeling better, and we really appreciate your honest feedback on the scent and lotion bottle too ☺️

Valutata 5 stelle su 5

Incredible products and service

Really great simple website. Super clear easy to read instructions and ingredients.
Super quick delivery. Incredible products.

31 marzo 2026
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Risposta di Nala's Baby

Hey Nina,

Thank you so much! We’re so glad you found everything clear and easy, and that you’re loving the products 💛

Valutata 1 stelle su 5

do not buy this product for babies used…

do not buy this product for babies used the vanilla shampoo and body wash and vanilla body butter for a while on my 3 month old baby and gradually his skin got more dry patches i thought it would clear up after a few days but a few days ago i used it and his whole stomach and back and arms flared up in red sore patches and he wouldn’t stop crying the next day i took him to the doctors and they said he’s got eczema that flared up badly because of it and now i’m having to use steroid cream twice a day on a 3 month old baby to try and clear it up!!! terrible! advertised as such a good and safe and gentle brand says it’s gentle on sensitive skin and fine for baby’s don’t listen! its bad for baby’s sensitive skin i even used some on my hands and they got itchy spots and dry. very very upset and disappointed!!

30 marzo 2026
Non scritta su invito
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Risposta di Nala's Baby

Hi Eden,

Thank you for getting in touch. We’re so sorry to hear that you and your little one had a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Valutata 5 stelle su 5

Been using the product (Nala’s baby)…

Been using the product (Nala’s baby) for years, still very happy with it, tried on my son who has eczema. It didn’t work on him. But it smells amazing that’s the main reason why I keep buying it

27 marzo 2026
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Risposta di Nala's Baby

Hi Vilma,

We’re so glad to hear you still love the products and their scent. We’re sorry they weren’t the right fit for your son’s eczema, but we really appreciate you sharing your experience and your continued support 💛

Valutata 5 stelle su 5

Vanilla cloud

I've been using the vanilla cloud body lotion for over a year now, and honestly wouldn't go back to what I was using before.
It's great to use all year round, light enough for the summer and moisturising enough for colder climes. I love the scent too.
Ordering from the website couldn't have been any easier! Delivery was within 3 days.
I'm a very happy customer!

27 marzo 2026
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Risposta di Nala's Baby

We’re so happy to hear the Vanilla Cloud Body Lotion has become a staple for you all year round, and that you love the scent too. It’s also great to hear your ordering and delivery experience was smooth. Thanks so much for your support 🫶

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