Nala's Baby Recensioni 

2017
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Leggi di più

Valutata 5 stelle su 5

Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Leggi di più

Valutata 5 stelle su 5

As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it. I did recently... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Distributore automatico di prodotti per la cura della pelle
  2. Negozio di articoli per neonati
  3. Negozio di prodotti per capelli

Scritti dall'azienda

Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(2017)

403 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helped with my Seborrheic dermatitis


I thought it would be interesting to let you know that I have suffered for many years with Seborrheic dermatitis on my face and chest.
I have been to several "experts" who have given me various lotions and potions over the years but none seemed to have worked that effectively.
My daughter suggested using nala's body butter and it has been like a mirical.
My skin is free from red rashes and dry skin and I get hardly any itching.
By far the best cream I have ever applied to my skin.
Thank you
David

21 gennaio 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Hi David,

Thank you so much for sharing your story, we're so touched. We’re thrilled to hear that our body butter has made such a difference for your skin ✨

Valutata 5 stelle su 5

Smells absolutely Devine!

Smells absolutely Devine!! Obsessed with the vanilla cloud nighttime oil 😍 moisturiser leaves skin silky smooth

15 gennaio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Sharna,

Thank you so much! We’re thrilled you’re loving the Vanilla Cloud Nighttime Oil 🥰

Valutata 5 stelle su 5

Such gorgeous products

Such gorgeous products, smell amazing and look great too. My niece has been using Nala’s baby product since birth and her skin has remained super soft and blemish/rash free!!!

I LOVE the oil for myself too. Such a unique scent, love love love!

9 aprile 2025
Logo di Nala's Baby

Risposta di Nala's Baby

We’re thrilled to hear your niece’s skin is thriving and that you’re loving the oil too! Thanks for the love 💛

Valutata 5 stelle su 5

I love the smell of the cream

You can tell that they genuinely spent time and effort researching for this cream. I’ve been trying to find a cream with this consistency for years as I used to live in Spain. This is the closest to my usual cream and plus it got this vanilla smell that just top it all of for me. I love it with the oil it’s just the perfect blend for my body skin. I will also say that I am more of a sensitive face skin and turn out to break out easily trying new stuff and this kinda had the same effect but aside of my face. I can guarantee that if you don’t have such a sensitive face skin as mine. This is the best cream out there in my personal opinion. Will definitely be purchasing again

8 gennaio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hey Laura,

Thank you so much for your thoughtful review! We’re thrilled to hear our cream is working for you and you're a fan of the nighttime oil too - thank you for supporting us! 🫶

Valutata 5 stelle su 5

Love Nala’s Baby Butter & Oil!

Nala’s Baby Butter and Oil are amazing, gentle, rich, and perfect for sensitive baby skin. They leave my baby’s skin soft, nourished, and healthy all day without feeling greasy, and they smell sooo good! The texture is beautiful, a little goes a long way, and I’d highly recommend them to any parent looking for quality, natural baby skincare. 💛

9 gennaio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Thank you so much! We’re so happy our butter and oil are keeping your little one’s skin soft and happy 🥰

Valutata 5 stelle su 5

Mala’s baby is good for my whole family…

Mala’s baby is good for my whole family and it does help keep our skin moisture although we do have extreme dry skin conditions. It also help soothe my grandson skin.

8 gennaio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hey Priscaolubukola,

We’re thrilled to hear our products are helping keep your whole family’s skin moisturised and soothing your grandson’s skin - thank you for trusting us! 🫶

Valutata 5 stelle su 5

11/10 Every time!

11/10. Every. Single. Time.

My 2.5-year-old little boy has the most beautiful curly hair… however, he is also completely feral. So trying to keep his hair presentable — and not resembling the nest of 1,000 bees — is a daily challenge.

I picked up a bottle of Nala’s Baby Detangler in Sainsbury’s to try on him and honestly… it turned his hair to silk. The brush went straight through — no pulling, no tears. He now demands it every time I do his hair (and trust me, it is a DEMAND. I am not starting my day beefing with a toddler).
Naturally, once I love a product, I feel the need to try half the brand. I also have what feels like 56 children (it’s actually 4 — but 3 are boys, so the chaos is relentless and sleep is optional).

So I ordered a few more bits online. Grab a cuppa — here we go:
Hair Oil — 8/10
Smells lovely and worked really well on his curls. Only lost points because it made his roots look slightly greasy — but that’s probably user error. I’m going to keep playing around with how and when I apply it (likely pre-bath).
Tropical Blast Defining Curl Jelly — 10/10
I’ve tried loads of curl products, but I love how natural this one feels. Smells great, eco-friendly packaging, and works fantastically. First use was straight after bed-head chaos and it tamed it beautifully. Bonus: he actually enjoyed putting it on himself — usually he hates how products feel on his hands, but he kept asking for more.
Sleep Body Lotion — 15/10
Boy number 2 simply does not sleep. Ever. Lavender creams usually help, so I tried this — and WOW. Absorbs beautifully, not greasy, and didn’t bother his very sensitive skin. He also has eczema and we’ve had zero reactions and no stinging complaints. Absolute winner.
Nourishing Balm — 10/10
I am thrilled to announce I no longer need to rub nipple cream on my lips 😂
I hate sticky or heavy products and I’m a serial lip-licker. This keeps my lips soft without feeling slimy. Applies well, absorbs nicely, and doesn’t make me look like I’ve been dunked in oil.
Original Skin Bundle — 20/10
Bought this so I could try everything — and because all my kids love post-bath creams. Also, bundles = enough for four womb fruits and me (sorry hubs, you’re on your own).

Every product feels gorgeous on the skin. No reactions — even for my eczema boy or my 7-month-old baby girl. Nothing sticky, nothing slippery (unlike a certain well-known shop — you know, “The Arm Shop”… but not just an arm — where I felt like I might slide out of bed and into the next city, no shade I just like to stay in my own postcode).
My eldest loves the body butter. Boy 2 prefers the lotion. Both like the oil. Boy 3 (the feral one) demanded all three — lotion on legs, butter on arms, oil on tummy and back. I chose peace.

Not sponsored. Not a content creator.
Just a mum of four wild ones who loves shouting about products that actually work, are kind to baby skin, and bring even a tiny bit of calm into the carnage.

Side note - hope Fads from customer service gets an extra tea break for having to read my 8 chapter book email 😂🤞🏼

13 gennaio 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Hey Aimee,

Thank you so much for this amazing, detailed review! We’re over the moon that our products are keeping your little ones’ skin and curls happy 💛

p.s. we’ll make sure Fads gets that extra tea break 😄

Valutata 5 stelle su 5

I was sent the Tropical blast

I was sent the Tropical blast, curl defining jelly. Left my hair feeling soft and smelling delicious 😋.

Best result use when hair is wet it really sets the curls.

12 gennaio 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Thank you so much! We’re thrilled the Tropical Blast Curl Defining Jelly is leaving your hair soft and smelling delicious ☺️

Valutata 5 stelle su 5

Vanilla cloud is an absolute must in…

Vanilla cloud is an absolute must in our household. I have tried every item within this range apart from the body butter.
However, I have recently noticed that when using the oil, and once clothes have been put on, once oil has settled the clothes have an odd smell. This is a shame, as the oil is one of my favourite products.
I have also tried their tropical hair care range, but the shampoo did not suit my daughter who has fine hair and it seems her hair gets more tangled when using this range. I also think the smell is a bit odd and smells like cleaning products rather than tropical.

12 gennaio 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Thank you for your honest feedback! We’re so glad to hear you love the Vanilla Cloud range overall, though we’re sorry to hear the oil and Tropical Hair Care range didn’t work perfectly for you and your daughter.

We really appreciate your notes on scent and texture, it helps us improve! 🫶

Valutata 3 stelle su 5

Nightmare delivery .sent an extra cream…

Nightmare delivery .sent an extra cream which covered the £7.95 1-2 day delivery which was ordered on 2 nd received on the 10th .

10 gennaio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Adam,

We’re really sorry your order was delayed and really appreciate your patience while our team rectified the issue for you! We're working hard to ensure your next experience with us is much smoother ✨

Valutata 5 stelle su 5

I love the product and it was just as…

I love the product and it was just as described. I just hope the delivery time will be much faster in the near future.

5 gennaio 2026
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Jerry,

We’re thrilled to hear you love the product. We completely understand your hopes for faster delivery and are working to improve our shipping times! ☺️

Valutata 5 stelle su 5

Kind on skin

Daughter has used these products on her son since birth and he is 14 months now. My daughter loves the range being gentle on skin. Would recommend

22 dicembre 2025
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Mary,

We’re so happy to hear your daughter and grandson have been enjoying our products since birth. Your recommendation means a lot to us! 💛

Valutata 1 stelle su 5

Avoid at all cost my adult skin could not handle it

Any had a reaction I thought it would be okay to use cream as he has eczema apparently not. Then I test on my skin before using on my 2 other kids. I have never in my life used a cream like this I can’t believe I put that on my baby. My skin was burning and broke out in a hot red rash wherever I put the cream.i am someone who doesn’t have sensitive skin I feel so bad for putting this on my baby avoid at all cost regret not getting my usual child farm cream.

9 gennaio 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Anita,

Thank you for getting in touch. We’re so sorry to hear that you and your little one had a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Valutata 1 stelle su 5

Please please do not buy these for you…

Please please do not buy these for you babies , claim to be safe for newborns and eczema prone skin! My 2 year old had came out in a blistering red hot rash within minutes of me putting it on him I am mortified and this isn’t the first time with one of their products either they are not safe!! I really wish it would let me upload the pictures

9 gennaio 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Chloe,

Thank you for getting in touch. We’re so sorry to hear that your little one had a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Valutata 5 stelle su 5

Lovely products and fantastic customer service

Lovely products used on myself and baby girl since newborn, bought many times for gifts and excellent customer service.

6 gennaio 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Olivia,

We’re delighted you and your baby girl have enjoyed our products, and that they’ve been perfect for gifts. thank you for the lovely review 🫶

Valutata 5 stelle su 5

Lovely products

I love all the Nala baby products, it’s amazing and smells really nice :)

31 dicembre 2025
Logo di Nala's Baby

Risposta di Nala's Baby

We’re thrilled to hear you love our products and enjoy the scent, thank you for shopping with us! ☺️

Valutata 1 stelle su 5

On the second use it gave my baby rash…

On the second use it gave my baby rash and o have stoped using I just wasted my money because I could not use it

16 dicembre 2025
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Oladimeji,

Thank you for getting in touch. We’re so sorry to hear that your little one had a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Valutata 5 stelle su 5

Lovely product

Lovely product, good quality. Brought this for my daughter as a gift for her first baby, she loved it love the theme on the packaging . Packed well.

15 dicembre 2025
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Michelle,

Thank you for your lovely review! We’re so glad your daughter loved the gift and enjoyed the packaging 🥰

Valutata 5 stelle su 5

I encountered a problem with a damaged…

I encountered a problem with a damaged delivery, so I reached out to Nala’s Baby via email. To my surprise, they responded promptly the following day, arranging for a complimentary replacement that arrived quickly. There was no need for follow-ups or disputes, which made the entire experience hassle-free and left me with a favorable view of the brand.

1 gennaio 2026
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Kathy,

Thank you for sharing your experience! We’re so glad we could resolve the issue quickly and make the process hassle-free. We’re thrilled to have left a positive impression 💛

Valutata 5 stelle su 5

My skin has never felt so good

My skin has never felt so good! Amazing product
I won’t use anything else

31 dicembre 2025
Non scritta su invito
Logo di Nala's Baby

Risposta di Nala's Baby

Hi Hayley,

We’re so glad to hear your skin feels amazing and that you love the product. Your support means so much 🫶

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più