Mytraits Recensioni 

649
•
TrustScore 3.5 su 5

3,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Not sure I like it paid money a still goes no results just a bunch of offers trying to make me spend more.

L'azienda ha risposto

Valutata 1 stelle su 5

oplichters! hebben na 1 proef voor een paar euro wekenlang zonder dat we het doorhadden ong. 22 euro per week afgeschreven via Apple Pay, wat we niet konden stoppen omdat het geen auto incasso was maa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It helped me understand where my origin is I always thought I was only American but I am a mixed of different cultures I'm proud of that

L'azienda ha risposto

Valutata 5 stelle su 5

I found it very interesting and exciting to find out more about my looks and why I look so different from the rest of my family. It’s a great app!! I highly recommend it

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

MyTraits is a visual personality and identity platform that analyzes your face using advanced AI to uncover possible ethnic roots, celebrity lookalikes, unique facial traits, emotional cues, and compatibility scores with others. Discover your vibe, see who you resemble, and explore fun, data-driven reports that help you understand how you appear to the world - and how you connect with it.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

649 recensioni

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3,7

Tutte le recensioni

(649)

643 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

I don’t receveid

Bad no work I already paid

27 luglio 2026
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Risposta di Mytraits

Hi Marisol,
We're really sorry to hear this - and we completely understand why you'd be frustrated.

We'd love to get this figured out for you - we just need a little more detail to understand what's going on. Are you having trouble logging in, can't see your results, or something else?

The fastest way to get this sorted is to drop us an email at support@mytraits.ai, and pop "review" in the subject line. That way our team can personally take a look at your account and make sure everything is working properly.

Thanks so much for your patience - we really appreciate it, and we promise we'll do our best to turn this around for you. We're here to help, and we genuinely want to make things right.

Valutata 5 stelle su 5

Interesting

Interesting

27 luglio 2026
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Risposta di Mytraits

Dear Nicola,
Thank you for taking a moment to share your feedback with us!

We hope it continues to offer you moments that make you pause and think. And if anything ever comes to mind or you want to dig deeper, we're always here at support@mytraits.ai.

Thanks again for your thoughts - and happy discovering!

Valutata 5 stelle su 5

It just did !!!!!

27 luglio 2026
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Risposta di Mytraits

Hi Dee,
That's the kind of reaction we love to see! Thank you for sharing that moment with us 😊

We're really glad it did exactly what you were hoping for. That's always the goal, and it's great to know it hit the mark. Hope the discoveries keep coming - and if anything ever pops up, we're always just an email away at support@mytraits.ai.

Thanks again for the enthusiasm - it made us smile!

Valutata 2 stelle su 5

Wheres the report

26 luglio 2026
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Risposta di Mytraits

Hello Matthew,
We're sorry you're still waiting for your report.

To get this sorted out properly, please drop us a line directly at support@mytraits.ai. Our team will personally check the status of your report, make sure it reaches you, and also help with any cancellation questions you might have.

We appreciate your patience and honesty - and we hope to turn this around for you quickly.

Valutata 5 stelle su 5

This is so great

This is so great
Love the experience definitely would recommend it to know ur history

25 luglio 2026
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Risposta di Mytraits

Hi Kevin,
We're truly thrilled to read this - thank you for taking the time to share your experience with us!

We're really glad the app gave you a meaningful glimpse into your history, and we hope it continues to spark curiosity and connection along the way.

Thanks again for your trust and for taking the time to share your thoughts. Wishing you many more exciting discoveries ahead!

Valutata 4 stelle su 5

Pretty cool

25 luglio 2026
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Risposta di Mytraits

Hi Jeffrey,
That's great to hear - thank you for sharing your feedback with us

We hope the app continues to surprise you with interesting insights as you explore further. If anything ever pops up, we're always here to help at support@mytraits.ai.

Thanks again for taking the time - and enjoy the journey!

Valutata 1 stelle su 5

Not worth your time or money.

Can not actually get the report. Cannot cancel the subscription using the cancel button as it is never active. Sent an email asking for cancellation and refund today. Waiting for more than a canned response stating the request will be reviewed.

24 luglio 2026
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Risposta di Mytraits

Dear Laura,
That's a really fair point - we completely understand your frustration, and we apologise for that.

These prompts are automated and sometimes appear too early in the process - we're actively looking at ways to improve the flow.

If you're having trouble accessing your results, please reach out to us directly at support@mytraits.ai with the email address you used. Our team will make sure you receive your report without any further obstacles.

Once you've had a chance to see what your selfie reveals, you're welcome to update your review - we hope the insights will be worth the wait.

Thanks again for your honesty and your patience!

Valutata 5 stelle su 5

It is very accurate

It is very accurate and gives a good depiction of what your ancestry may be. Give it a try you may be surprised!

25 luglio 2026
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Risposta di Mytraits

Dear Lawrence,
Thank you so much for your kind words and for taking the time to share your experience with us. It really means a lot to hear that you found the app accurate and that it offered a meaningful glimpse into your ancestry.

That sense of curiosity and discovery is exactly what we hope to inspire. We're truly glad the experience resonated with you, and we hope it continues to bring you interesting insights. If anything ever comes to mind, we're always here at support@mytraits.ai.

Thanks again for your trust - and for being part of this journey!

Valutata 5 stelle su 5

Ok no comments

25 luglio 2026
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Risposta di Mytraits

Hi Jose,
Thanks for taking a moment to leave your review. We're glad everything is going well so far, and we hope the experience continues to meet your expectations.

If you ever feel like sharing more or have questions along the way, we're always here to listen. Wishing you all the best with your discoveries ahead!

Valutata 4 stelle su 5

Haven’t received my analysis yet

Haven’t received my analysis yet. How can I give my experience?

25 luglio 2026
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Risposta di Mytraits

Hi Roberto,
We completely understand why that would feel frustrating or premature, and we apologise for that awkwardness.

Once you've had time to go through your results, you're always welcome to update your review - we'd love to hear what you think then.

Thank you for your patience and honesty - it really helps us improve the experience for everyone.

Valutata 5 stelle su 5

Thoroughly explained

Thoroughly explained, detailed and uncomplicated to read and enjoy

25 luglio 2026
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Risposta di Mytraits

Hi Jey,
Thank you for such thoughtful feedback - and for taking the time to share it with us. We put a lot of care into making the information thorough but still easy to enjoy, so knowing it landed that way for you means a lot.

We hope the discoveries stay with you and maybe even spark new questions along the way. And if you ever want to explore further or just share more thoughts, we're only an email away - support@mytraits.ai. Have a nice day!

Valutata 5 stelle su 5

Like it so far

24 luglio 2026
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Risposta di Mytraits

Hello,
We're really glad to hear it!

We'll keep things interesting as you go, and if anything ever pops up - a question, a thought, or just curiosity - we're always just a message away at support@mytraits.ai.

Thanks for giving us a try - we're excited for you to see what else unfolds!

Valutata 5 stelle su 5

Haven’t seen my report yet

25 luglio 2026
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Risposta di Mytraits

Hello,
We really appreciate the trust, and we hope the results live up to your expectations.

We completely understand the anticipation - and we want to make sure the wait is worth it. If your report hasn't reached you yet or if you're unsure where to find it, feel free to drop us a line at support@mytraits.ai and we'll personally check on its status for you.

We really hope the results are worth the wait - and that they bring you some fascinating surprises. Thanks again for your patience and for being part of this journey. We're excited for you to see what's inside!

Valutata 4 stelle su 5

Answered all the questions but hard to…

Answered all the questions but hard to rate 5 ⭐️ when you have not received the results.

24 luglio 2026
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Risposta di Mytraits

Dear Thomas,
Thanks for taking the time to answer all the questions and leave your thoughts - it’s appreciated, especially when you haven't seen the full picture yet.

The real value comes after the analysis is ready, and we'd really love for you to experience that part before you settle on a final impression. If your results haven’t arrived yet, please drop us a line at support@mytraits.ai with your email address - we’ll check what’s going on and make sure you get them as soon as possible.

Once you’ve had a chance to explore your report, you’re always welcome to update your rating if your experience changes. In the meantime, enjoy the discovery process - that’s where the real journey begins!

Valutata 1 stelle su 5

Nothing I don’t see anything

Nothing I don’t see anything

24 luglio 2026
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Risposta di Mytraits

Dear Alida,
We're sorry to hear that, and we'd really like to understand what went wrong.

Could you please reach out to us at support@mytraits.ai with a few more details? Our team will personally check your account and make sure you get access to everything you're supposed to see.

We appreciate your patience and honesty - and we hope to turn this around for you quickly.

Valutata 4 stelle su 5

It was easy and comprehensive.

24 luglio 2026
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Risposta di Mytraits

Hi Daniel,
That's great to know - thank you for taking a moment to share your experience with us!

We hope the insights you discovered are just as solid and give you plenty to reflect on. If anything ever comes to mind or you want to dig deeper into your results, we're just an email away at support@mytraits.ai.

Enjoy the journey - and thanks again for your kind words!

Valutata 4 stelle su 5

So far it’s pretty insightful

So far it’s pretty insightful. It doesn’t quite lineup with my genealogical traits from a DNA company that I’ve used, but it’s close.

23 luglio 2026
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Risposta di Mytraits

Hello,
That's really helpful feedback - thank you for sharing it with us. It's always interesting when our insights come close to what you already know from other sources, and we're glad you found the experience insightful overall.

Different tools can sometimes give slightly different perspectives, and that's part of what makes exploring ancestry and traits so fascinating.

We appreciate you giving the app a try and taking the time to share your honest thoughts. If you'd ever like to dive deeper into your results or explore where the differences might come from, we're always here at support@mytraits.ai.

Thanks again - and happy exploring!

Valutata 1 stelle su 5

I cancelled my subscription before the…

I cancelled my subscription before the renewal date and received a support ticket confirming my request. Despite this, my card was charged again for USD 24.99. I contacted support multiple times by email but received no response. I have now started a chargeback procedure with my bank. I hope MyTraits will resolve this by cancelling my subscription and refunding the unauthorized renewal charge.

7 luglio 2026
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Risposta di Mytraits

Hello,
We're truly sorry to hear about your experience - and we completely understand your frustration.

We want to get to the bottom of this and resolve it properly. However, we're unable to locate your account or past support requests without your email address or other details. Please note that charges only continue if a subscription remains active in our system.

To help us investigate and take action, please reach out to us directly at support@mytraits.ai with "Review" in the subject line. Once we have that, our team will locate your account, cancel your subscription from our side, stop all future charges, and thoroughly review the all the renewal charges.

We genuinely appreciate your patience and honesty. We know this has been a stressful process, and we hope we can still turn things around for you. We're here - and we'll make sure your case gets the attention it deserves.

Valutata 4 stelle su 5

I can’t say yet as I haven’t received…

I can’t say yet as I haven’t received anything yet

23 luglio 2026
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Risposta di Mytraits

Hi Ron,
That's completely fair - and we really appreciate you taking the time to leave a review even before seeing the results. It takes a bit of trust, and we don't take that lightly.

We hope that once you've had a chance to explore your results, the experience will feel more complete - and you're always welcome to update your review then.

Thanks again for your patience - we're excited for you to see what's waiting!

Valutata 5 stelle su 5

Quick and delivered as advertised!

22 luglio 2026
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Risposta di Mytraits

Hi Eric,
That's exactly what we love to hear - thank you! That's always the goal, and we're happy it landed that way for you.

We appreciate you giving the app a try, and we hope the insights bring you some great moments of discovery. Have a fantastic day!

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