Not sure I like it paid money a still goes no results just a bunch of offers trying to make me spend more.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
oplichters! hebben na 1 proef voor een paar euro wekenlang zonder dat we het doorhadden ong. 22 euro per week afgeschreven via Apple Pay, wat we niet konden stoppen omdat het geen auto incasso was maa... Leggi di più
L'azienda ha risposto
It helped me understand where my origin is I always thought I was only American but I am a mixed of different cultures I'm proud of that
L'azienda ha risposto
I found it very interesting and exciting to find out more about my looks and why I look so different from the rest of my family. It’s a great app!! I highly recommend it
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MyTraits is a visual personality and identity platform that analyzes your face using advanced AI to uncover possible ethnic roots, celebrity lookalikes, unique facial traits, emotional cues, and compatibility scores with others. Discover your vibe, see who you resemble, and explore fun, data-driven reports that help you understand how you appear to the world - and how you connect with it.
Informazioni di contatto
Stati Uniti
- mytraits.ai
3,7
Nella media
649 recensioni
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Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
Haven’t had a chance to see it yet but…
Haven’t had a chance to see it yet but I’m following protocol…
20 luglio 2026
Non scritta su invito
Risposta di Mytraits
Hi Benton,
We really appreciate you taking the time to leave a review!
We hope the insights will be well worth the wait and that they offer you something meaningful once they're ready. If anything pops up along the way, feel free to reach out anytime at support@mytraits.ai. Thanks again for your patience - we're excited for you to see what's ahead!
It’s great and liked it a whole
It’s great and liked it a whole
Lot. Would recommend it.
20 luglio 2026
Non scritta su invito
Risposta di Mytraits
Hi Sony,
That's wonderful to hear - thank you so much for your kind words and for taking the time to share them with us!
We're really glad the app resonated with you, and we hope it continues to offer insights that spark curiosity and maybe even a few surprises along the way. Thanks again for being part of this journey. Have a nice day!
Risposta di Mytraits
Hello Arsaell,
Thank you for your kind feedback, and for taking a moment to share it with us.
We hope the insights continue to offer you value, and maybe even a few pleasant surprises along the way. If anything ever comes to mind, we're here - just drop us a line at support@mytraits.ai. Wishing you many more moments like this with the app!
Risposta di Mytraits
Hello,
Thank you for taking a moment to share your thoughts! It's always rewarding to hear that the experience felt good and left a positive impression.
We truly appreciate your trust in our app and hope it continues to offer you insights that feel both meaningful and interesting. Wishing you all the best on your journey of discovery!
they keep charging me $24.99 every…
they keep charging me $24.99 every week. i cancelled a few weeks ago. why do they keep charging. FRAUD Scam? i will look into class action suit for this company seems alot of same complains STOP TAKING MY MONEY. STOP STOP STOP AND REFUNDED ALL OF IT AS I ASKED PLEASE. I CANCELLED STOP ALREADY
17 luglio 2026
Non scritta su invito
Risposta di Mytraits
Hello J Monlaw,
We're genuinely sorry to read this - and we completely understand why you're upset.
We've checked our system and, unfortunately, couldn't find any emails or cancellation requests from you. Kindly note that if a subscription isn't cancelled before the trial period ends, it renews automatically - this was clearly stated on the subscription screen when you signed up and also sent to your email with the first invoice.
In order to stop the charges and sort this out properly, we need to locate your account. Please reach out to us directly at support@mytraits.ai with the email address linked to your subscription and mention "Review" in the subject line. Our team will help you cancel your subscription, and stop all future charges.
We understand your frustration and we're always here to help.
I already cancel i got the email and…
I already cancel i got the email and everything and you guys keep on charging me how can it be a good experience it’s the worst a rip off. So the vendor is responding to write to the customer service email and they don’t respond there I have written twice already and no response. They said I didn’t unsubscribe and I have an email saying sorry to see you go. I’m lost. So is the company trying to fix the problem or not. They now sending we emails about the cancelations and never addressing the refund since I have cancel twice and no answer about the refund.
15 luglio 2026
Non scritta su invito
Risposta di Mytraits
Hello,
We truly appreciate you taking the time to share your experience with us.
We're genuinely sorry that you've had such a difficult experience, and we completely understand why you feel let down. That's not the kind of experience we want anyone to have, and we apologise for the trouble this has caused you.
We can see that you contacted our support team, and they replied with cancellation instructions - since your subscription was still active in our system. However, we didn't receive a follow‑up from you after that, so the cancellation wasn't completed.
To stop the charges immediately, please reach out to us again at support@mytraits.ai. Our team will personally take a look at your case, and help you cancel the subscription.
Thank you for your patience - we want to resolve this for you as quickly as possible.
Fraud and hidden subscription
Fraud and hidden subscription.
WARNING: DECEPTIVE PRACTICES @Mytraits ❌
I tried their $5 promotional offer for an ancestry report. The result? A "pseudo-report" with ultra-basic information sent via email. Two days later, they charged my account $24.99 without my authorization! Their customer service is non-existent: they told me to unsubscribe from an app I never even downloaded and are now ignoring my refund requests. Don’t fall for it—this platform is non-compliant and untrustworthy. Stay away!
16 luglio 2026
Non scritta su invito
Risposta di Mytraits
Dear Joseph,
We're genuinely sorry to hear about your experience - and we completely understand your frustration.
We'd like to clarify that the subscription automatically renews if it's not cancelled before the trial period ends. This was clearly shown on the subscription screen at the time of sign‑up, as well as sent to your email with the first invoice. That's why the charge appeared after your trial ended.
Kindly note that we've already issued a full refund for that charge - the funds should be back in your account. If you don't see the refund yet, please check your bank transaction history or reach out to us at support@mytraits.ai, and we'll send you a confirmation and help with anything else.
We're truly sorry that your experience wasn't what you expected. Thank you for your honesty - it helps us improve.
Risposta di Mytraits
Hi Ruben,
We're sorry to read this - and we completely get why you'd feel that way. That's not the experience we want for anyone.
Please reach out to us at support@mytraits.ai, and our team will take a look at what happened with your results. We'll make sure you get what you came for - and we'll stay with you until everything is sorted.
We appreciate your honesty - and we hope you'll give us a chance to sort this out properly.
Une grosse arnaque !
Une grosse arnaque !! Des escrocs sans scrupules et des menteurs qui m'ont volé comme d'autres centaines de victimes l'ont déjà signalé sur cette plateforme.
Fuyez ce site pourri : 3 prélèvements frauduleux en 4 jours sur mon compte après un essai gratuit immédiatement annulé dans les délais prescrits.
Pas d'autre option que de changer ma carte bancaire sans possibilité de récupérer mes fonds !
Ce sont des voleurs et des escrocs.
Puisse mon expérience éviter à certains de tomber dans le piège de cette entreprise de voyous.
La réponse de l'entreprise ci dessous est un tissu de mensonges et une forfaiture. Ne les croyez pas, à ce jour je n'ai reçu aucun remboursement
17 luglio 2026
Non scritta su invito
Risposta di Mytraits
Hello Celdric,
We're truly sorry to hear that - and we completely understand why you'd feel this way.
We'd like to clarify that we never initiate unauthorised charges without the user's direct action. All payments require entering your payment details voluntarily during sign‑up, and the subscription terms - including the amount and frequency - are clearly displayed on the subscription screen and also sent to your email with the first invoice.
If you believe a charge appeared without your consent, we'd like to investigate it thoroughly. Please reach out to us directly at support@mytraits.ai with your full name and the email address you think may be linked to the account. Our team will look into your case personally, verify whether any subscription exists under your details, and help resolve any discrepancies.
We're here to help, not to cause you more stress. Thank you for bringing this to our attention - we hope to clarify the situation for you as quickly as possible.
Never got my report
Never got my report, they couldn't find my email, after 24 hrs of frustration I gave up, then they sent an email saying they had found my report and sent via email, again never got it, they came through it took two days but I got my report thank you
16 luglio 2026
Non scritta su invito
Risposta di Mytraits
Dear Jenny,
That sounds incredibly frustrating, and we completely understand why you'd feel done with the whole thing.
If you're open to one more try, please get in touch with us at support@mytraits.ai with the email address you used. Our team will look into what happened with your report and make sure you actually receive it this time - we'll personally follow up until it's in your hands.
We really appreciate your patience, and we hope we can still turn this around for you.
Risposta di Mytraits
Hello,
Thank you for your kind feedback - and for taking a moment to share it. It's wonderful to hear that both the app and the information it provided left such a positive impression on you.
We'll keep working to make sure the experience stays just as valuable as you continue exploring. Wishing you many more useful and interesting discoveries ahead!
The application was easy and now i…
The application was easy and now i can't wait to see the results
16 luglio 2026
Non scritta su invito
Risposta di Mytraits
Dear Sarah,
Thank you for sharing your experience with us!
We're really glad the app felt easy to use, and we completely understand the excitement of waiting for your results. That anticipation is often the best part!
We hope the insights are well worth the wait and bring you plenty of interesting moments to reflect on. Thanks again for being part of this journey - enjoy the big reveal!
This site was actually really accurate …
This site was actually really accurate to my ethnicity
16 luglio 2026
Non scritta su invito
Risposta di Mytraits
Hello Sarah,
We're really glad the results lined up so well for you - and we truly appreciate you taking the time to share that. It's always especially rewarding when accuracy meets expectation, and it means a lot to know the app felt reliable for your ethnicity.
We hope the app continues to offer you insights that feel both meaningful and reliable. If anything ever sparks a question or you want to explore further, we're always here at support@mytraits.ai.
Risposta di Mytraits
Hi Matt,
Thanks for your feedback!
We're really glad you found the experience cool and enjoyable. Hope the insights stick with you and maybe even spark some curiosity to explore further. Thanks again and enjoy the journey!
Though I have yet to see my results
Though I have yet to see my results, it will be most interesting to see what my facial features trace back to as the hundreds of years of human slave trading had shifted people all over the world
15 luglio 2026
Non scritta su invito
Risposta di Mytraits
Hello Regina,
That's a really thoughtful perspective - and we genuinely appreciate you sharing it. The history you're referring to is complex and deeply personal for so many people, and we're honoured that you're trusting our app to help uncover a piece of that story.
We hope the results offer you not only insight, but also a sense of connection to the rich and layered journey of your ancestors. It's truly meaningful when a tool like this can help bring a bit of clarity to such a profound part of human history.
We're excited for you to see your results, and we hope they spark even more curiosity. If you ever have questions or want to explore further, we're always here at support@mytraits.ai.
Thank you again for your thoughtful words - and for being part of this journey.
Great app and accurately describes your…
Great app and accurately describes your results.
15 luglio 2026
Non scritta su invito
Risposta di Mytraits
Hi Kimberly,
Thank you for your kind words, and for taking the time to share them. It's especially nice to hear that the accuracy stood out for you.
We'll keep working to make sure the app continues to deliver clear and reliable insights. If anything ever comes to mind, we're always here at support@mytraits.ai - though it sounds like everything is going great so far.
Enjoy the journey ahead!
Risposta di Mytraits
Hi Dzmitry,
Thank you so much for taking the time to share your experience with us!
We hope the discoveries continue to surprise and delight you as you explore further. And if a question ever arises, a thought comes to mind, or you simply want to dive deeper - we're always here, just an email away at support@mytraits.ai.
Thank you again for being part of this journey with us. Here's to many more great experiences ahead!
Was so excited to see what my face…
Was so excited to see what my face says!!! Great experience!!!
14 luglio 2026
Non scritta su invito
Risposta di Mytraits
Hello Sandra,
We really appreciate you taking the time to share your experience - and it's wonderful to feel your excitement coming through! Knowing you had such a great experience and that you were genuinely curious to see what your face might reveal means a lot to us.
We hope the results brought you some interesting surprises and that the journey continues to be just as engaging. Thanks again for the kind words - and enjoy your discoveries!
Unfortunately this appears to be a…
Unfortunately this appears to be a total scam. I have unsuccessfully tried to cancel my subscription 5 times through app, website and customer support and I continue to be charged. I would proceed with extreme caution - there is no response from Mytraits to any cancellation requests, help email, or anything else.
1 luglio 2026
Non scritta su invito
Risposta di Mytraits
Dear Elizabeth,
We're truly sorry to hear this - and we completely understand how exhausting and frustrating this must have been for you.
We'd really like to help you sort this out. Please reach out to us at support@mytraits.ai with the email address linked to your account and "review" in the subject line. Once we have your details, we'll look into everything personally - confirm your cancellation, make sure no further charges are taken, and review any payments that may have occurred after your first request.
We're here, and we'll take care of it. Thank you for your patience and honesty - it means a lot to us. We truly hope we can make things right for you.
First they charge 5dlls next 30 seconds…
First they charge 5dlls next 30 seconds appear a charge of 28.99 then you guys try to charge again another 28.99 the same day after already charge 33.99 total on Saturday 7/11/26 and today 7/14/26 try to charge 24.99. To top it off doesn’t let me cancel
11 luglio 2026
Non scritta su invito
Risposta di Mytraits
Hello Monica,
We're really sorry to hear about your experience. That's absolutely not the kind of experience we want our users to have, and we apologise for the frustration and confusion it caused.
We'd like to look into your case personally and make things right. However, we've checked our system and unfortunately couldn't find any emails or refund requests from you. Without your account details, we can't investigate or resolve the issue fully.
So that we can help you properly, could you please reach out to us directly at support@mytraits.ai and include the email address and payment details you entered when signing up? Our team will then be able to locate your account, cancel your subscription from our side, stop all future charges, and review you refund request.
Thanks again for your honesty and patience. We genuinely hope to resolve this in a way that feels fair and supportive.
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