Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

It was so surprising. In fact I was shocked 😳 about so much of my background from what I was told. Parents and sister had dark brown almost black hair. I had chestnut brown hair and blue- blue gray e... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Nothing more than a gimmick. Difficult to cancel, be careful as though you cancel on the app, they send you an email (likely lost in your junk) saying you are still active until you complete yet anoth... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thats really shocking as I thought that I belong to middle asia as a Turkish People cause I just can follow my roots just for 100 120 years before and I saw my ancestors still dont move any further in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

And made my experience, helpful, grateful and I don’t know it just made me feel my own like I feel like I’m a part of a family now so thank you. I’m more connected with my route and my connection with... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

MyTraits is a visual personality and identity platform that analyzes your face using advanced AI to uncover possible ethnic roots, celebrity lookalikes, unique facial traits, emotional cues, and compatibility scores with others. Discover your vibe, see who you resemble, and explore fun, data-driven reports that help you understand how you appear to the world - and how you connect with it.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

370 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 74% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

History

It’s good, interesante, me llama la atención para saber de do de probe go.

23 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

So interesting

So interesting

23 aprile 2026
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Risposta di Mytraits

Hi Dylan! We truly appreciate you letting us know - and thank you for your time! Glad to hear the app kept you interested and engaged. We'll keep working to bring you even more engaging insights!

Valutata 5 stelle su 5

It was so surprising

It was so surprising. In fact I was shocked 😳 about so much of my background from what I was told. Parents and sister had dark brown almost black hair. I had chestnut brown hair and blue- blue gray eyes and fair skin. My family had olive skin. I'm weird. Allegedly I am Polish. But no Polish in your test.

22 aprile 2026
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Risposta di Mytraits

Hi Carol! Thanks so much for sharing your experience - and for trusting us with your curiosity. We know how surprising and even unsettling it can be when results don't line up with family stories. That's actually a common part of genetic and trait exploration. We're glad you found the experience valuable overall, and we hope it continues to offer you new insights. If you ever have questions about your results, just reach out at support@mytraits.ai.

Valutata 4 stelle su 5

Great app very informative

Great app very informative

21 aprile 2026
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Risposta di Mytraits

Thanks for your feedback and for taking the time to share it! We're really glad you enjoyed our app. That kind of feedback keeps us motivated. We'll keep improving, and we're always here at support@mytraits.ai.

Valutata 5 stelle su 5

I’ve enjoyed how it narrows down my…

I’ve enjoyed how it narrows down my ethnicity based on facial features.

19 aprile 2026
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Risposta di Mytraits

Hi Michael! We really appreciate you taking the time to share your feedback with us, thank you! That's such an interesting curiosity to have, and we're glad the app could give you some answers. It's wonderful that you found it really cool. We'll keep working to make those discoveries even more meaningful for you. If anything ever comes up, just reach out at support@mytraits.ai.

Valutata 5 stelle su 5

Really cool always wondered where my…

Really cool always wondered where my facial features said about where I come from

18 aprile 2026
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Risposta di Mytraits

Hi Elliot! We really appreciate you taking the time to share your feedback with us, thank you. It's wonderful to hear that the app helped answer something you've always wondered about. That kind of curiosity is exactly what drives us. We'll keep improving, and we're always here at support@mytraits.ai.

Valutata 5 stelle su 5

Awesome!!!

18 aprile 2026
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Risposta di Mytraits

Hi Chelsey! Thanks for your feedback. We're thrilled you're loving the app. Appreciate you being with us!

Valutata 5 stelle su 5

I love the app it’s amazing

I love the app it’s amazing

17 aprile 2026
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Risposta di Mytraits

Thanks for your feedback and for taking the time to share it with us! We're genuinely happy that you love the app and find it amazing. That kind of response keeps us inspired. We'll keep working to make sure it stays that way for you. If you ever need anything, we're always here at support@mytraits.ai.

Valutata 3 stelle su 5

Immediate Cancellation and Unauthorized Charges

I signed up under the clear impression that this was a one-time payment. At no point did I knowingly consent to a recurring weekly subscription. This constitutes misleading billing practice.

Furthermore, your website does not allow me to access the subscription management page, effectively preventing me from canceling the service. This is unacceptable and may be considered a deliberate obstruction.

I hereby demand the following, effective immediately:

Immediate cancellation of my subscription
Termination of any and all future charges
Written confirmation that my subscription has been fully canceled

If this issue is not resolved without delay, I will take further action, including but not limited to:

Initiating a chargeback through my bank
Filing formal complaints with relevant consumer protection authorities in your operating jurisdiction
Reporting this matter as unauthorized billing and deceptive practice

Please treat this matter with urgency. I expect confirmation of cancellation promptly.

Edit 20/04/2026.
Thank you for your prompt response and for the update regarding my refund.

I have received your notification stating that the refund has been processed. Although the amount hasn't appeared in my bank account yet, I understand it may take a few business days for the transaction to reflect due to banking procedures.

I will keep an eye on my account for the next week. Should there be any issues or if the funds do not arrive within that timeframe, I will reach out to you again.

Thank you once more for your quick assistance.

17 aprile 2026
Non scritta su invito
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Risposta di Mytraits

Dear Ipek! We appreciate you taking the time to share your concerns and for giving our app a try.

We're truly sorry to hear about your experience - it's never our intention to cause confusion or frustration.

According to our records, your subscription has already been terminated and a full refund has been issued. No further charges will take place.

Please note that all subscription terms, including the recurring weekly billing, were clearly shown on the subscription screen before you completed the signup. The same information was also sent to your email with the first invoice.

That said, we understand how this situation has been upsetting, and we're glad we could resolve the cancellation and refund.

If you need any written confirmation or have further questions, please contact us directly at support@mytraits.ai. We're here to help!

Valutata 5 stelle su 5

Very precise analysis

Very precise analysis. Didn’t just say “african roots” showed many regions of Africa. Even showed European traces.

15 aprile 2026
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Risposta di Mytraits

Thanks for taking a moment to leave your feedback - we truly appreciate it! We're so glad the analysis felt precise and detailed, showing specific regions rather than just broad categories is something we really care about. It's great to know that even the European traces came through! We'll keep working to deliver that level of depth for everyone. If you ever have questions, you can always reach us at support@mytraits.ai.

Valutata 5 stelle su 5

It’s cool the things it has to say i…

It’s cool the things it has to say i have never met my close family past my dad

14 aprile 2026
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Risposta di Mytraits

Hi B Lee! Thanks so much for your thoughtful feedback. It means a lot that you shared a bit of your personal story - we're honored that the app could offer you something meaningful, especially when it comes to understanding parts of your family background you haven't been able to explore before. We're glad you found it cool and insightful. We'll keep working to make the experience even richer!

Valutata 5 stelle su 5

Great I was able to find out about my…

Great I was able to find out about my traits

15 aprile 2026
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Risposta di Mytraits

Hello! Thanks for sharing your experience. We're so happy you were able to discover more about your traits through the app! That kind of result keeps us motivated. We'll keep working to bring you even more valuable insights. If you ever have questions, just reach out at support@mytraits.ai.

Valutata 5 stelle su 5

So fun

So fun! Excited to see the results! 💕

15 aprile 2026
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Risposta di Mytraits

Hey Devon! We appreciate your feedback and the time you took to share it with us. That excitement is exactly what we hope to see. We're so glad you're already having fun - and we can't wait for you to explore the results. Hope they bring you even more joy!

Valutata 5 stelle su 5

Be open

Fine for entertainment

15 aprile 2026
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Risposta di Mytraits

Dear Stacey, thanks for your feedback and for giving us a try! We're glad the app works well for entertainment, and we hope it brings you some interesting moments along the way. We'll keep working to add even more value for our users! If anything ever comes up, we're always here at support@mytraits.ai.

Valutata 5 stelle su 5

Fun!

It's quick and pretty detailed for being cheap I like it

14 aprile 2026
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Risposta di Mytraits

Hi Caitlin! Thank your for the feedback. Speed and detail together matter to us, so it's great to know we're delivering on both. Hope you keep enjoying it. Always here if you need us!

Valutata 5 stelle su 5

It was fun

It was fun! Found out stuff I didn’t know about myself!

13 aprile 2026
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Risposta di Mytraits

Hi Kerry! That's what we love to hear. Discovering new things about yourself while having fun is exactly how it should be. We're thrilled the app brought you both. Hope you keep uncovering more!

Valutata 5 stelle su 5

Nice I hope it work for everyone

Nice I hope it work for everyone

13 aprile 2026
Non scritta su invito
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Risposta di Mytraits

Thanks for the good vibes! We're happy you enjoyed it - and we'll do our best to make it work well for everyone. Appreciate you being with us! Have a nice day ❤️

Valutata 5 stelle su 5

love it…

The report was very on with personality my father side dose have Scandinavian heritage in it my mothers is a mix with 17%Puerto Rican and 13.5 African

11 aprile 2026
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Risposta di Mytraits

Hi Johnathan! That's fascinating - thank you for sharing this with us! We're so glad the report lined up with what you know about your family background. It's always exciting to see those connections come through. We really appreciate you taking the time to let us know. Reach out anytime - we're always here ❤️

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

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