It was so surprising. In fact I was shocked 😳 about so much of my background from what I was told. Parents and sister had dark brown almost black hair. I had chestnut brown hair and blue- blue gray e... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Nothing more than a gimmick. Difficult to cancel, be careful as though you cancel on the app, they send you an email (likely lost in your junk) saying you are still active until you complete yet anoth... Leggi di più
L'azienda ha risposto
Thats really shocking as I thought that I belong to middle asia as a Turkish People cause I just can follow my roots just for 100 120 years before and I saw my ancestors still dont move any further in... Leggi di più
L'azienda ha risposto
And made my experience, helpful, grateful and I don’t know it just made me feel my own like I feel like I’m a part of a family now so thank you. I’m more connected with my route and my connection with... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MyTraits is a visual personality and identity platform that analyzes your face using advanced AI to uncover possible ethnic roots, celebrity lookalikes, unique facial traits, emotional cues, and compatibility scores with others. Discover your vibe, see who you resemble, and explore fun, data-driven reports that help you understand how you appear to the world - and how you connect with it.
Informazioni di contatto
Stati Uniti
- mytraits.ai
3,8
Molto buono
370 recensioni
Ha risposto al 74% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very insightful
Very insightful, I am Hispanic but it came out that I look more Mediterranean.
11 aprile 2026
Non scritta su invito
Risposta di Mytraits
Hi! Thanks for sharing that with us, really interesting to hear! Those unexpected twists in results are often the most intriguing. We're so glad you found the app insightful. Hope you keep enjoying the journey - and we're always here at support@mytraits.ai
Me cobraron dos veces servicios cuando…
Me cobraron dos veces servicios cuando estaba supuestamente en periodo de prueba y no da la opción para anular la suscripción en la app, son una trampa, hoy los voy a denunciar en instagram, atorrantes hijos de p, tuve que dar de baja la tarjeta.
11 aprile 2026
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Risposta di Mytraits
Hi Francisco! We're truly sorry to hear about this experience - it sounds incredibly frustrating, and we completely understand why you're upset. Please reach out to us directly at support@mytraits.ai so we can investigate the double charge immediately and help you cancel your subscription. We want to make this right for you. Thank you for bringing this to our attention!
Very Satisfied
Wow, I just love how the app work and the things you'll discover about true self. This is such an amazing app and recommend this to everyone.
8 aprile 2026
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Risposta di Mytraits
Hi Jelle! We're so happy to read your review, thank you! So glad the app helped you discover more about your true self. We'll keep working to make that journey even better. We appreciate you recommending it to others. If you ever need anything, we're always here at support@mytraits.ai ❤️
Nothing more than a gimmick
Nothing more than a gimmick. Difficult to cancel, be careful as though you cancel on the app, they send you an email (likely lost in your junk) saying you are still active until you complete yet another form! I wasabi aware of this until yet another months payment was taken. If you believe in the value of your product, this shouldn’t be unnecessarily complicated which is a big red flag. Do not use
10 aprile 2026
Non scritta su invito
Risposta di Mytraits
Hello Emma! We're truly sorry, and completely understand why you're frustrated.
First and foremost, we want to confirm that your subscription has been fully canceled. You will not see any further charges from MyTraits.
We also hear you loud and clear about the cancellation process being confusing and unnecessarily difficult. That's valuable feedback, and we've already shared it with our team to review. Thank you for pointing that out - it genuinely helps us improve.
If you have any remaining questions, please don't hesitate to reach out to us directly at support@mytraits.ai. We'll be happy to take care of it personally.
Thank you again for your honesty, and we're sorry we let you down. We're always here for you 💙
Mytraits.ai scam??I am having the same problem as Sally…
I am having the same problem as Sally and many others it seems. I did not realise I had signed up to a weekly subscription for Mytraits.ai. To be honest, I was curious to see if the app could tell me anything about my ancestry from just my face, I thought I gave my email address and card details for a one off payment of $5 to receive an email showing my results. I did not receive any email of results and thus assumed it had not completed properly and then forgot all about it. To date, I have never received an email with those results from Mytraits.ai but to my horror I have been charged a total of £97.61 GBP and counting. To say I feel it was missold is a huge understatement. I consider this an intentional scam and have reported it as such to my bank. I have contacted Mytraits.ai support to voice my concerns and request an immediate refund and cancellation. I have been promptly and politely responded to with 'it's easy, you just need to log in to the app and cancel at any time'. I replied to advise I have no access to their app and requested full instructions, which they promptly sent. I tried to follow their guide but the instructions were incorrect/don't work; there is no access to My Plan via the Profile tab and I could find absolutely no option to cancel anywhere. I have emailed again to update them and requested they cancel the charge to my card without further delay. So far, I have paid best part of £100 that I cannot spare on a service I had no idea I was signing up to and have not received anything at all from, as advertised or otherwise.
10 aprile 2026
Non scritta su invito
Risposta di Mytraits
Dear Zanna, thank you for taking the time to share your experience in such detail! We're truly sorry you went through this, and we completely understand your frustration.
First, please rest assured that your subscription has now been successfully canceled. No further charges will be made to your account. As for why the charges occurred in the first place - if a subscription isn't canceled before the free trial ends, it renews automatically. This information was clearly shown on the subscription screen and also sent to your email along with your first invoice. That said, we understand this can still come as an unpleasant surprise, especially when you never received the results you expected.
Because of the difficulties you experienced, we have issued a refund for the two most recent transactions. Please allow up to 10 business days for the refund to appear on your statement. If you haven’t received the funds after that period, we recommend checking directly with your bank for further updates.
Thank you again for trying our app. If there's anything else we can help with, please don't hesitate to reach out to us directly at support@mytraits.ai. We'll be here for you!
This is some kind of scam now I do not…
This is some kind of scam now I do not have a subscription that's what is told me however they continue to try to take $24 and 99 cent from my debit card every week and I don't even have an account and I don't know how to stop this
17 marzo 2026
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Risposta di Mytraits
Hi Durran! Thank you for reaching out. We're sorry to hear about the unexpected charges - that's definitely concerning.
We've looked into our records and can confirm that you have an active subscription with MyTraits. According to our records, our support team hasn't received any emails from you yet. Kindly note, ythat subscriptions automatically renew after the trial ends unless canceled beforehand - this was clearly shown on the subscription screen and also sent to your email with the first invoice.
To stop the charges or request a refund, please contact us directly at support@mytraits.ai. We'll look into your account, cancel the subscription for you, and review your refund request as quickly as possible.
We appreciate you bringing this to our attention and hope to get things sorted for you right away.
After Cancelation was done they still…
After Cancelation was done they still deducted money
No refunds was done..
3 aprile 2026
Non scritta su invito
Risposta di Mytraits
Dear Johann, we appreciate your patience and hope to make this right for you.
Earlier, our support team had sent you cancellation instructions earlier, and when you reached back out, we went ahead and canceled your subscription for you directly.
If a charge still went through after the cancellation, could you please drop us a quick email at support@mytraits.ai? Just mention this review, and we'll look into it right away - and refund anything that shouldn't have been taken.
Thank you for your patience and for giving us the chance to make things right. We're here to help 💙
So incredible
So incredible! I knew most of my origin, what a pleasant surprise to find out my roots. Thank you
8 aprile 2026
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Risposta di Mytraits
Hi Mindy! Thank you for sharing your experience and for being here with us. We're so happy the app brought you a pleasant surprise about your roots, even when you already knew most of your origin! That kind of discovery is exactly what makes our work worthwhile. Thanks again for trusting us, and we're always here at support@mytraits.ai ❤️
I like the site and it’s legit 🙌🥰
7 aprile 2026
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Risposta di Mytraits
Hi Stephen! Thrilled that you're enjoying our app. That's the best kind of feedback! Appreciate you being part of this, and we're always here if you need anything 🥰
Brilliant app
This is an amazing app I love it definitely 5 Stars so accurate love it
6 aprile 2026
Non scritta su invito
Risposta di Mytraits
Hi! Thank you for taking the time to share your feedback. We're so happy the accuracy and overall experience earned your love! We'll keep pushing to stay worthy of that trust. Thanks for being with us - and if you ever need anything, we're right here at support@mytraits.ai ❤️
they charge you when pressed a button…
they charge you when pressed a button without info to charge, watch it!!!
[EDIT] - I initially allowed $1 and that was fine, but then had the option, a button [more analysis] or something like this, and then when clicked $28 was supposed to be taken from my account but the bank considered it as Fraud and stopped the transaction thankfully. However no info was there about additional fee at all, just after clicking the transaction was blocked by the bank.
7 aprile 2026
Non scritta su invito
Risposta di Mytraits
Hello! We're really sorry to hear that you felt charged without warning - that's never our intention.
Kindly note, all charges are clearly shown on the payment screen before you confirm the purchase. But we completely understand that things can sometimes be missed or feel unclear.
If you were charged unexpectedly, please email us at support@mytraits.ai, mention this review, and we'll look into your transaction right away.
Thank you for bringing this to our attention - and again, sorry for the confusion. We're here to make it right 🙏
Truly personalized relevant and…
Truly personalized relevant and affordable
7 aprile 2026
Non scritta su invito
Risposta di Mytraits
Hi Kimberly! We really appreciate your feedback. So glad the app hit all the right notes for you! We'll keep working to deliver that same value. Thanks for being part of the journey!
Satisfied Customer
There is a little confusion with the onboarding, but the quality of the results and reports make up. The reports are believable, professional, informative. I'm satisfied with the service!!
6 aprile 2026
Non scritta su invito
Risposta di Mytraits
Thank you for this honest and helpful feedback! We're glad to hear that the quality, professionalism, and value of the reports won you over. That means a lot to us!
We also hear you on the onboarding confusion - we'd love to understand what exactly felt unclear. Could you please send us a few details at support@mytraits.ai? That way we can smooth things out for everyone.
Thanks again for being with us - that's what we work for every day. We're always here if you need anything ❤️
Risposta di Mytraits
Hi Jasmine! We're so glad the app has earned your love. We'll keep making it worthy of your kind words. Thanks for being with us, and have a wonderful day! ❤️
Risposta di Mytraits
Hi Jerry! That means a lot - thank you. We're really happy you're enjoying the app. Hearing that it's great in your eyes keeps us inspired. We'll keep making it even better. Thanks for being with us!
Love it was very close to some of my…
Love it was very close to some of my ethnicity should try
4 aprile 2026
Non scritta su invito
Risposta di Mytraits
Hi Victoria. Thank you so much for sharing this with us! We're truly touched to know that the app felt close to your ethnicity - that's exactly the kind of connection we hope to create. Knowing that it resonated with you on a personal level means the world to our entire team. We'll keep working hard to make sure everyone who uses the app feels seen and understood. If you ever have any questions or just want to share more of your experience, we're always here at support@mytraits.ai ❤️
Best experience
Loved the experience and enjoyed seeing where I may possibly come from!
3 aprile 2026
Non scritta su invito
Risposta di Mytraits
Hey Jade! We truly appreciate you taking the time to share your experience. We're happy to hear that you loved the experience and enjoyed exploring where you may come from. We'll keep working to make every journey through the app just as meaningful. Thank you for being a part of this adventure, and have a nice day!
Risposta di Mytraits
Thank you for your thoughtful feedback! We really appreciate hearing from you, and we're truly grateful that you're along for the journey with us. Your support keeps us motivated to improve every day. Thanks again for being with us - we're always here for you at support@mytraits.ai!
Really interesting approach
Really interesting approach, fundamented indicators, and a non-exaggerated report. Surpassed my expectations!
3 aprile 2026
Non scritta su invito
Risposta di Mytraits
Hi Pedro! We really appreciate your thoughtful feedback. It's wonderful to hear that our approach stood out to you - especially the grounded indicators and balanced reporting. That's exactly what we aim for. Thank you for being part of this adventure - reach out anytime at support@mytraits.ai!
This is the best to find out who you are fast and easy
And made my experience, helpful, grateful and I don’t know it just made me feel my own like I feel like I’m a part of a family now so thank you. I’m more connected with my route and my connection with who I am and it’s because of this so thank you so much.
3 aprile 2026
Non scritta su invito
Risposta di Mytraits
Wow! Thank you for your incredibly kind words ❤️
We are truly touched to know how our service has made such a positive impact on you. Knowing that it helped you feel more connected, grateful, and even like part of a family means the world to us. We'll keep working to offer that same care and clarity to everyone who uses it. If you ever need anything, we're always here at support@mytraits.ai.
Wishing you all the best on your journey!
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