LAST NOVEMBER 13, 2025, MY FRIEND OF MINE SHE BOOKED A TICKET FOR ME IN Myticket.ae AND THAT DAY, WHEN SHE SHOW IT TO ME MY TICKET THERES A MISTAKE IN MY NAME AND NEED TO CHANGE IT, SO WE DECIDEDTO FI... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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رحلة ألغيت وتذاكر غير مسترجعه والأن ترسلون تذكير لي على الواتزاب التذاكر للرحلة الملغية والتي قبل 3 ايام . وترسلون تقييم للخدمة. طبيعي نعطيكم اقل من نجمه وهذي اخر مره اتعامل مع موقعكم وخدمتكم... Leggi di più
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لقد تعاملت مع خدمة العملاء من خلال الشات موظفة اسمها (Mariia Podvadtsiatnyk) بصراحة قمة في الاحترام والتعاون وسعة الصدر والفهم الكامل لطبيعة عملها وطبيعة المشكلة، وتم حل المشكلة من خلالها في اقل من... Leggi di più
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worst experience ever, i booked a flight (airline —->spicejet)from Dubai to Mumbai first they cancelled the flight because they booked group tickets, and than again they changed the flight and again t... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
يُعد Mytickets.ae وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً. بفضل واجهة الموقع البديهية، يمكنك العثور بسرعة على أفضل الخيارات لرحلتك بأسعار مناسبة. هدفنا هو ضمان أعلى مستوى من الخدمة والدعم لعملائنا في كل مرحلة من مراحل رحلتهم. اعتمد على Mytickets.ae في رحلاتك – شريكك الموثوق في عالم السفر.
Informazioni di contatto
TTN Eesti OU 405 office, 4-7 F. R. Kreutzwaldi St., 10120 , Tallinn, Estonia
- +16467818051 +9718000320941 (United Arab Emirates)
- info@mytickets.ae
- mytickets.ae
2,3
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638 recensioni
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Le persone hanno visualizzato anche
سريع التأكيد والسعر كان الأقل
ممتاز سعر في تاكيد الحجز والسعر كان الأرخص
31 agosto 2025
Non scritta su invito
Risposta di https://mytickets.ae/
الأخ العزيز صقر،
نشكر لك كلماتك الجميلة وتقييمك الرائع. يسعدنا جدًا أن نعلم بأنك وجدت تأكيد الحجز سريعًا والأسعار لدينا هي الأفضل. رضاك هو هدفنا الأول، وتعليقك يشجع فريقنا على الاستمرار في تقديم أفضل خدمة ممكنة.
نتطلع لخدمتك مجددًا في رحلاتك القادمة
Very quick response and trustworthy…
Very quick response and trustworthy partner
31 agosto 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Muhammad Alam,
thank you so much for your kind words! We are delighted to know that you had a positive experience with us and found our service quick and trustworthy. Your feedback means a lot to our team and motivates us to keep improving every day.
We look forward to assisting you again with your future travel plans!
Didn't get my ticket nor refund
First time I booked tickets with this agency and faced difficulties and disappointed. I booked and paid the ticket and later in the day received email from saying stating my bookings was canceled and price no longer available and I'll get my refund within 24 hours. It's been 3 days and still no refund or communication from your end. Had to cancel my trip as refund is taking longer putting me in bad situation as my visa is expired now and need to exit the country.
28 agosto 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Valarie Mwango,
thank you for your feedback. We are very sorry for the difficulties you experienced and we completely understand your disappointment.
At the time of issuing your tickets, unfortunately, we did not receive confirmation from the airline regarding the availability of free seats on the selected flight. For this reason, we were forced to cancel your reservation.
Regarding the funds: please note that they were not debited by us. They were only temporarily blocked to verify the solvency of your bank card. As soon as we were unable to issue your tickets, we released the funds on the same day, August 28. They should already be reflected in your account. If you still do not see the funds, please kindly contact us at our support email, and we will provide you with a document that you can submit to your bank’s support service to clarify the transaction status.
Your opinion is very important to us, and we are constantly working to improve both our processes and communication. We sincerely hope this situation can be resolved to your satisfaction. If you feel that we have helped clarify and resolve the issue, we would be grateful if you could consider updating your review to reflect your experience with our support team.
TTN Travel, mytickets.ae
My experience with this website was very disappointing. After I booked and paid the required amount, they later contacted me saying that the original airfare was no longer available and asked me to pay an additional amount to complete the booking. This made me lose the chance to book the same tickets with another provider at a clearer and better price. Unfortunately, I cannot recommend this service due to lack of transparency and reliability.
تجربتي مع هذا الموقع كانت سيئة جدًا. بعد أن قمت بالحجز ودفع المبلغ المطلوب، تواصلوا معي لاحقًا وأخبروني أن سعر تذكرة الطيران لم يعد متاحًا، وطلبوا مني دفع مبلغ إضافي لإتمام الحجز. هذا الأمر تسبب في ضياع الفرصة عليّ لحجز نفس التذاكر من موقع آخر بسعر أوضح وأفضل. للأسف، لا أنصح بالتعامل معهم بسبب قلة الشفافية وعدم المصداقية
29 agosto 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Giga Soft,
thank you for sharing your feedback. We sincerely regret the inconvenience and disappointment you experienced.
At the time of issuing your tickets, we received a notification from the airline regarding an increase in the cost of the tickets. For this reason, we informed you about the surcharge or offered the option of a full refund. We understand that tickets with the surcharge were not acceptable for you, and that you preferred a refund. Accordingly, we were obliged to cancel your reservation.
Regarding the funds: please note that they were not debited by us. They were only temporarily blocked to verify the solvency of your bank card. Once we were unable to issue your tickets, the funds were released on the same day, August 29, and they should already be reflected in your account. If you do not see the funds, please contact us by email, and we will provide a document that you can submit to your bank’s support service to clarify the transaction status.
We take your opinion very seriously, and your feedback helps us improve our service and communication. We hope that this explanation clarifies the situation. If you feel that your concern has been addressed, we would greatly appreciate it if you could consider updating your review to reflect your experience with our support team.
It was very bad experience
It was very bad experience, I will never book a flight through this unprofessional company again.
I booked a ticket and they informed me that I would get the confirmation ticket within few hours, my Flight was after four days then three days passed and I did not get the ticket i was following up every day and the only answer I got was “ few hours the ticket will be issued” then finally I asked for refund and they lied to me.
If there is less than one star review I would have given this scamming company the worst rate and review ever.
I hardly don’t recommend this liar and scamming company.
I wish you the worst ever “my ticket.ae” 😡
My booking # C1DU7 FEX
And I have all screen shots with customer service with date.
30 luglio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Mohammad Magribi,
thank you for sharing your feedback with us. We are truly sorry to hear about your negative experience, and we fully understand how stressful it can be when travel plans do not go as smoothly as expected.
Please allow us to clarify: in cases where tickets are booked within 72 hours of the departure date, the time required for ticket issuance may increase. This happens due to the high demand for seats and the limited availability of tickets, which must be confirmed directly with the airline before we can issue them. As soon as we received confirmation from the airline regarding the availability of your flight, we issued and sent your electronic tickets without delay.
We also see in our system that you submitted a refund request after your tickets had already been issued. According to the airline’s fare rules, these tickets are unfortunately non-refundable, and for this reason, your request for a refund had to be closed.
We want you to know that your opinion and your review are very important to us. Feedback like yours helps us improve our processes and communication so that our customers can feel confident and supported at every step. Even though this experience was not what you expected, we hope you will give us another opportunity in the future to serve you better.
I was so dissatisfied from paying…
I was so dissatisfied from paying method they forced you to pay by another way than debit Master card to charge you extra money during payment i but my failed Master card but they write unveiled number when i but visa they accepted to charge me 54 SR extra fees. That is cheating way
17 agosto 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Mohammed Salamah,
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with the payment process and the additional fees. Please note that the available payment methods and possible surcharges depend on the bank and payment provider, and these are always displayed before finalizing a purchase.
We will review your case carefully to ensure transparency and improve the clarity of information provided during checkout. Your comments are very valuable to us, and we sincerely regret the inconvenience caused.
I made payment for flight booking ref.
I made payment for flight booking ref.
QIF1CV3H and
T35G823C which I received an email that both flight bookings where declined and canceled. Still waiting for my refunds for both payments and is taking ages
Please kindly refund me as you said airline recreasws the rate and you couldn't complete the process
13 agosto 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Vivien,
Thank you for your feedback. We sincerely regret the inconvenience you experienced with your recent bookings.
At the time of issuing the tickets, unfortunately, we did not receive confirmation from the airline regarding the availability of free seats on the flight at the fare you selected. For this reason, we were forced to cancel your reservations.
Regarding the funds: please note that the amount was not debited by our company. The funds were only blocked by your bank to verify the solvency of your bank card. After we were unable to issue your tickets, we unblocked the funds on the same day – August 13. They should already be reflected in your account.
In case the funds have not yet appeared, we kindly ask you to check your email inbox. We have sent you documents confirming that our company has no claim to your funds. With these documents, you can contact your bank’s support service to clarify the status of the transaction and request that the amount be credited to your account.
We truly value your trust and your time, and we regret that this situation caused you frustration. We always aim to resolve issues as quickly and clearly as possible, and we hope this clarification helps restore your confidence in our service. If you feel that your concerns have now been addressed, we would be grateful if you could consider updating your review, as it greatly affects our reputation and helps other customers make informed decisions.
اسوء موقع ممكن تتعامل معه في الحجوزات
اسوء موقع ممكن تتعامل معه في الحجوزات
نصيحة ما تتعامل مع كل المواقع المرتبطة في
Mytickets
رح يضيعون وقتك و تتغلب في استرداد فلوسك
11 agosto 2025
Non scritta su invito
Risposta di https://mytickets.ae/
شكرًا لك على ملاحظتك يا Abdallah.
نحن نأسف لسماع تجربتك السلبية ونود مساعدتك في حل المشكلة بأسرع وقت ممكن. يرجى تزويدنا برقم الحجز أو البريد الإلكتروني الذي استخدمته عند الشراء حتى نتمكن من التحقق من حالتك ومساعدتك بشكل أفضل.
نحن ملتزمون بتحسين خدمتنا ونتطلع إلى فرصة لتصحيح الوضع.
they asked me for extra fees after I…
they asked me for extra fees after I got a payment confirmation in an official email form them, to confirm my tickets this is happened today>
1 agosto 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Mr. AboDaif,
Thank you for your feedback and for bringing this matter to our attention.
At the time of issuing your tickets, we received a notification from the airline regarding a price increase. As soon as we were informed, we promptly communicated to you the amount of the surcharge and also informed you about the option to cancel the reservation and receive a full refund.
According to our system records, you agreed to the surcharge and completed the payment for the updated ticket price. Following this, we successfully issued the tickets and sent them to your email address.
We understand that additional fees can be unexpected, and we always strive to keep our customers fully informed throughout the booking process.
If you have any further questions or need assistance, please do not hesitate to contact us.
Risposta di https://mytickets.ae/
Dear Areej,
Thank you for your feedback! We’re glad to hear you found our service helpful. We appreciate your trust and look forward to assisting you again.
Very Good Work
7 agosto 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Eng Farrukh Sajjad,
Thank you very much for your kind words! We’re glad to hear you had a great experience.
Worst experience ever
I booked my flight and paid for one piece of baggage (23 kg). Later, they texted me saying baggage over 20 kg isn’t allowed. I requested a refund, then left for the airport.
At the airport, the airline asked me to pay for my baggage again because the company hadn’t paid for the transit. When I arrived, my baggage was missing! The last airline had changed and they forgot to register my baggage with them!
And that’s not all — they even wanted to charge me SAR 1,500 just to fix my last name on the ticket, even though the original ticket only cost me SAR 1,500! 😂
23 luglio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Customer,
We’re truly sorry to hear about your experience and the series of inconveniences you faced — this is certainly not the level of service we aim to provide.
To properly investigate what happened and assist you further, we kindly ask you to provide your booking number or the email address used during the purchase. This information will help us identify your reservation and communicate with the airline or provider involved.
We appreciate your patience and hope to resolve this matter as quickly as possible.
JUST BOOKED A FLIGHT FOR ME AND MY…
JUST BOOKED A FLIGHT FOR ME AND MY FAMILY AND AFTER SIX HOURS FROM THE PAYMENT I GOT AN EMAIL THAT THE PRICE HAS BEEN INCREASED AND WE WILL CANCEL THE TICKETS.
I TRIED TO CONTACT THEM VIA PHONE WITH NO BODY ANSWERING THE CALL.
I DONT KNOW IF THEY WILL REFUND ME THE AMOUNT OR NOT.
25 luglio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Shash K.,
Thank you for your feedback. We sincerely apologize for the inconvenience and frustration this situation has caused.
In rare cases, due to dynamic pricing from airlines, ticket prices may change before the booking is finalized. If the fare increase is not accepted, the reservation is unfortunately canceled and the full amount is refunded.
To assist you as quickly as possible, please provide your booking number or the email address used during purchase, so we can locate your reservation and confirm the refund status.
HORRIBLE AND DONT SUGGEST
HORRIBLE AND DONT SUGGEST TO GO WITH THIS. I HAVE BOOKED THE TICKET AND PAID. 2 HOURS AFTER THE PAYMENT EMAIL RECEIVED STATUS THAT PAYMENT IS DECLINED DUE TO COST INCREASE. IN SUCH CASE WHY THE PAYMENT IS FIRST TAKEN AND I DONT KNOW WHETHER THE REFUND WILL BE RECEIVED OR NOT. CHEATING AND WASTING OUR TIME
21 luglio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Tariq,
Thank you for sharing your feedback. We are truly sorry for the inconvenience and frustration this experience has caused you.
Please allow us to clarify that at the time of ticket issuance, we unfortunately did not receive confirmation from the airline that there were available seats on the flight at your chosen fare. For this reason, we were forced to cancel your reservation and have refunded the full amount to your bank account.
We understand how upsetting this can be, and we want to assure you that the refund has been processed in full.
We apologize once again for the inconvenience and appreciate your understanding.
So far excellent customer service
So far excellent customer service
18 luglio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Thank you very much for your kind words, Mohamad Kanso!
We're happy to hear that you've had an excellent experience with our customer service so far.
If you need any further assistance, we're always here to help!
Very bad experience
Very bad experience. 8hrs after booking and paying. They tell me the flight i booked is full and they try to offer me another one. I then find out its not the flight that is booked because they have the same flight available but just at a higher fare. My business partner booked the same flight and now this has caused a major inconvenience as we have to take different forms of transport to and from both airports. I will never use them again and do not recommend them to anyone to either
18 luglio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear BB,
We’re truly sorry to hear about your experience and the inconvenience it caused. This is not the standard of service we strive to provide.
To fully investigate what happened and assist you further, could you please confirm your booking number or the email address used during the purchase? This information will help us identify your order and clarify the situation.
Thank you for your understanding — we’re here to help and will do our best to resolve the issue.
This is SCAM!!!
This is SCAM!!!! I paid for my ticket and as expected they wanted to check the dates and charge me the same price even though the airline price is cheaper 2 times!!!! AVOID
11 luglio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Anastassiya Li,
Thank you for your feedback. We’re truly sorry that you’ve had such a negative experience, and we fully understand your disappointment.
Please accept our sincere apologies for not being able to issue your ticket. Unfortunately, at the time of processing your order, we did not receive confirmation from the airline regarding the availability of seats at the selected fare. This is why we were unable to complete your booking.
We would like to inform you that a full refund has been processed today, July 11. Typically, the funds are credited to the buyer’s account within 1–3 business banking days. If you do not see the refund after this period, please let us know — we will provide you with a confirmation of the transaction, which you can use to clarify the status with your bank.
We genuinely regret that your experience with us did not meet your expectations. Your opinion is important to us, and we’re working continuously to improve our processes and service quality.
Horrible
Horrible! Paid for a flexible ticket and when i came to adjust it, It was anything but flexible. I had to pay for a whole new ticket, and all the services I had before were not passed on to the new ticket. Cancelation/ticket change process is very redundant and not easy at all. Everything mentioned in their rules and regulations is not true.
2 luglio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Sarah Kaileh,
Thank you for sharing your feedback — we’re truly sorry to hear about your experience.
We would like to clarify that the Flexible Ticket service does not mean that the airline ticket itself becomes fully flexible or refundable. Instead, it provides additional support from our agency to assist with one change in your booking without charging our own service fees.
You can find detailed information about this service on our website here:
🔗 https://mytickets.ae/avia/content/flexible-ticket.html
According to the terms, the Flexible Ticket covers:
* One date or time change **without our agency’s service fee**
* Changes requested **at least 24 hours** before departure
* Payment of any **airline fare differences or penalties**, if applicable, as per the airline’s rules
We understand that this might not have met your expectations if you were hoping for a completely flexible or fully refundable ticket. However, all details regarding what the Flexible Ticket includes — and does not include — are clearly explained at the time of purchase.
Terrible experience
Terrible experience! I would not recommend this company, they scam you into I booking a flexi ticket, which is not actually flexi with the airline or mytickets.ae they claim that your paying the airline surcharge and fair difference when in actual fact they are charging you for a new ticket. Which means it is actually cheaper to just book a new ticket online than change the booking, not flexi in the slightest.
In addition to this when requesting the change they conveniently didn’t respond to my request to change until 8 hours later when I had a flight the following morning meaning I had no option but to book their new ticket.
Further to this myticket.ae did not give the airline my correct contact details meaning they weren’t able to assist with the issue when I wanted this process expedited.
5 luglio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Raphael Austin,
Thank you for your feedback.
We’re very sorry to hear about your experience and would like to investigate this matter thoroughly. In order to locate your booking and provide you with a detailed response, could you please confirm your booking number or the email address used during purchase?
We understand how frustrating this situation must have been and would like to clarify that when a change request is made, the conditions of both the airline and the selected fare type apply. While the term Flexible ticket can sometimes suggest full flexibility, in reality, it often still involves fare differences and airline surcharges — especially for low-cost or promotional fares. We are always transparent about these costs during the change process.
Additionally, we regret any delay in our response and the inconvenience this caused regarding your early morning flight. Regarding your contact details, we’d also like to verify and correct any discrepancies with the airline for future correspondence.
Please send us your booking information so we can follow up accordingly and offer any possible resolution.
Less than 1 star
Less than 1 star. I booked a ticket online, made a payment. I was waiting for confirmation and ticket more than 3 days. No answer, then they asked me to add some extra money to get ticket. It is a scam. Don’t buy anything from this company. Scammers !!!!!
3 luglio 2025
Non scritta su invito
Risposta di https://mytickets.ae/
Dear Nanuka Ochigava,
Thank you for your feedback. We’re very sorry to hear about your experience and understand how upsetting this situation must have been.
In order to investigate your case and provide you with a detailed explanation, we kindly ask you to confirm your reservation number or the email address used at the time of purchase. This will help us locate your booking and clarify what happened.
Please be assured that we take such concerns seriously and will do our best to resolve this matter as soon as we have the necessary details.
We appreciate your patience and look forward to assisting you further.
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