Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

customer service is really good. I lost a couple of screws for a fitment. Replacement screws were not for sale on the website and I thought I would have to buy another fitting. Using the online chat... Leggi di più

Valutata 5 stelle su 5

Have used this company previously while renovating our home. Great products at good price, on-time delivery by delivery company who cares and above all good customer service should you change your ord... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had such a great experience with myswitchshop.com. I ordered some engraved Varilight switches that were custom-manufactured. Alex kept me up to date with progress reports via email when each it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Outstanding customer service from Alex. So glad i came across them on a Google search. The fact they have a live chat, to a real person is life saving, yes, really life saving :-). Makes purchasing so... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione
  2. Fornitore di componenti elettronici
  3. Negozio di ricambi e componenti elettronici
  4. Azienda di elettronica
  5. Negozio di elettronica
  6. Fornitore di lampadine

Scritti dall'azienda

We are here to serve you! We sell Varilight Products mainly due to the high quality, low returns rate and 35+ colour ranges that are desirable for any house, flat or commercial property. We offer Data and Power Grid in the majority of Varilight ranges creating bespoke items, plus Varilight's new range The Matrix, a self-assembly product which allows customers to choose face plates and separate dimming and switching modules, this helps to minimize wastage. We have a dedicated Tech & Sales Team, to answer all questions promptly, and as we are located on the same site as Varilight Headquarters, have a direct line to all the departments at Varilight. We receive 3 orders from Varilight daily, so we can maximise on how much we can dispatch each day, and this is delivered to us on foot (and trolley!) to greatly reduce Carbon Footprints. Bespoke products are available on request, please email us if you require this. Any products that are out of stock, are assembled daily for us, so we can make sure orders placed before Midday on weekdays are despatched the same day. In addition to Varilight we also offer accessories we feel are needed, such as, Downlights, LEDs and Wall Boxes. Also in the Family of Products, are our Wood Ranges, these may take a little longer to send as they are hand made, but are made consciously and in respect with the FSC Association. We send out our products fast and efficiently, in packaging that are made from recycled materials only, and that are totally compostable, making a global alliance with Mother Nature. If you require any help before or after sale, please contact us by Phone, Email, Social Media or Internet Chat.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(3079)

7 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Replacement Switch

I rang to report that one of the toggles had come off the switch. The reply I received was warm and supportive and another switch was received two days later. I thought the support was terrific.

21 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Over the past 5 years or so

Over the past 5 years or so, I have bought from this company. Their service is excellent and very efficient. Their product range and quality is excellent and they are competitive on price. I am a domestic customer not a trade customer.

9 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

I buy from myswitchshop regularly. Excellent service and on the odd occasion I’ve needed to send something back, they couldn’t be more efficient. Would thoroughly recommend.

2 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Very happy

Fast, efficient delivery.

In one of my orders, a dimmer module looked like it hadn't been manufactured correctly - some of the casing was slightly separated. They sorted out a replacement very quickly, I was very impressed with Alex, who dealt with my problem.

Will definitely be using them again when I get around to replacing some more of our switches/sockets with chrome ones!

31 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Alex was amazing. Top service

I had ordered several light dimmers from a well known brand. But after about 7 months, one by one they started to fail. We removed and replaced them with a normal 'rocker' light switch and the lights worked fine. Changed it back to the dimmers, and the lights won't turn on. So we knew the dimmers were at fault and as it was under guarantee, Alex provided us with free returns for the faulty dimmers and promptly refunded us. We re-ordered the normal rocker switches from MySwitchShop. Top, top service.

22 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Alex is a star

This review is long overdue but wanted to add my praise of myswitchshop. I was pulling my hair out trying to work out which sockets, switches etc I needed so I used the online chat facility. Alex couldn’t have been more helpful and I was so grateful for his knowledge and support. I’m embarrassed to say I must have contacted him at least a dozen times but each time he was patient, professional and just provided me with the answers I needed in order to complete my order. The items arrived very quickly and were of excellent quality. My switchshop review is based on the top drawer service I received from Alex, a credit/asset to the company. I’ve recommended to others and have just placed a follow up order. Thank you 😊

21 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend it!

Due to some technical difficulty, the site was not able to make the payment by credit card. I contacted the attendant Alex through the online chat and he promptly helped me on how to make the payment in another way. I received my order in full the day after purchase. I highly recommend it, because the products are of great quality, the price is fair and the customer service is excellent.

17 marzo 2022
Non scritta su invito
Logo di Myswitchshop

Risposta di Myswitchshop

Many thanks for your positive feedback!
We hope you enjoy your new products.

MySwitchShop

Valutata 4 stelle su 5

Good value but not postal and taxes cost outside of UK

My experience was good dealing with Myswitchshop.
But sadly my 3.75 pounds turned in to €35 euro after tax, duty etc was added

As much as would like to buy more product from Myswitchshop the tax and duty will inhibit me.

28 febbraio 2022
Non scritta su invito
Logo di Myswitchshop

Risposta di Myswitchshop

Hi there,

Thanks for your review.

Please don't hesitate to contact us directly if you do wish to place another order, as we will be happy to review the delivery options with you.

MySwitchShop

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