customer service is really good. I lost a couple of screws for a fitment. Replacement screws were not for sale on the website and I thought I would have to buy another fitting. Using the online chat... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Have used this company previously while renovating our home. Great products at good price, on-time delivery by delivery company who cares and above all good customer service should you change your ord... Leggi di più
L'azienda ha risposto
I had such a great experience with myswitchshop.com. I ordered some engraved Varilight switches that were custom-manufactured. Alex kept me up to date with progress reports via email when each it... Leggi di più
L'azienda ha risposto
Outstanding customer service from Alex. So glad i came across them on a Google search. The fact they have a live chat, to a real person is life saving, yes, really life saving :-). Makes purchasing so... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per l'illuminazione
- Fornitore di componenti elettronici
- Negozio di ricambi e componenti elettronici
- Azienda di elettronica
- Negozio di elettronica
- Fornitore di lampadine
Scritti dall'azienda
We are here to serve you! We sell Varilight Products mainly due to the high quality, low returns rate and 35+ colour ranges that are desirable for any house, flat or commercial property. We offer Data and Power Grid in the majority of Varilight ranges creating bespoke items, plus Varilight's new range The Matrix, a self-assembly product which allows customers to choose face plates and separate dimming and switching modules, this helps to minimize wastage. We have a dedicated Tech & Sales Team, to answer all questions promptly, and as we are located on the same site as Varilight Headquarters, have a direct line to all the departments at Varilight. We receive 3 orders from Varilight daily, so we can maximise on how much we can dispatch each day, and this is delivered to us on foot (and trolley!) to greatly reduce Carbon Footprints. Bespoke products are available on request, please email us if you require this. Any products that are out of stock, are assembled daily for us, so we can make sure orders placed before Midday on weekdays are despatched the same day. In addition to Varilight we also offer accessories we feel are needed, such as, Downlights, LEDs and Wall Boxes. Also in the Family of Products, are our Wood Ranges, these may take a little longer to send as they are hand made, but are made consciously and in respect with the FSC Association. We send out our products fast and efficiently, in packaging that are made from recycled materials only, and that are totally compostable, making a global alliance with Mother Nature. If you require any help before or after sale, please contact us by Phone, Email, Social Media or Internet Chat.
Informazioni di contatto
Carylls Lea, Faygate Lane, RH12 4SJ, Faygate, Regno Unito
- 01293 851194
- sales@myswitchshop.com
- myswitchshop.com
4,9
Eccellente
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The best place to get your switches and…
The best place to get your switches and sockets. The website is fantastic and the customer and technical support (Alex) backs this up. They are always so helpful and prompt. Only use Varilight myself and nothing comes close to the design and quality of their products. Delivery is always fast for when you need it. So switch to Myswitchshop!
5 settembre 2023
Risposta di Myswitchshop
Thanks so much for your kind words. We really appreciate your feedback and look forward to working with you again in the future!
MySwitchShop
Risposta di Myswitchshop
Thanks for your review.
It's great to hear that your delivery was quick!
MySwitchShop
Fast delivery
Fast delivery. Copper screw less switch & sockets look great Yet to install.
3 settembre 2023
Risposta di Myswitchshop
Many thanks for your feedback!
MySwitchShop
Brilliant, responsive service
I have used Myswitchshop for a number of years and not only do they ship orders very promptly but answer any and all my queries rapidly and helpfully. And their Varilight products are great too!
30 agosto 2023
Risposta di Myswitchshop
Thank you for your kind and comprehsensive review.
It's always great to hear back from our repeat customers!
MySwitchShop
Risposta di Myswitchshop
Many thanks for your review!
We hope you enjoy your new product.
MySwitchShop
First rate customer service.
17 agosto 2023
Risposta di Myswitchshop
We really appreciate your feedback and hope you come back to shop with us again soon!
MySwitchShop
Risposta di Myswitchshop
That's great to hear! Many thanks for your review.
MySwitchShop
Excellent service
Alex answered all my questions and I received the switch plate the next day. Excellent service.
9 agosto 2023
Risposta di Myswitchshop
Thanks again for your order, and for leaving a positive feedback!
My Switch Shop
Brilliant
Very helpful customer service, also super fast delivery- was delivered the next day! Thanks
2 agosto 2023
Risposta di Myswitchshop
Thanks for letting us know. We hope you come back to shop with us again soon!
My Switch Shop
Placed a delivery order on Tuesday and…
Placed a delivery order on Tuesday and arrived Wednesday, all the products were extremely well made, very good quality and needed extra long screws which were also provided. Would definitely use again and recommend. Pleasure to deal with.
1 agosto 2023
Risposta di Myswitchshop
Thanks for your kind and comprehensive review. It's very good to know that your order was received quickly and that you are pleased with your products.
My Switch Shop
Risposta di Myswitchshop
Many thanks for your positive review!
We hope you enjoy your new products.
My Switch Shop
An initial chat conversation with a specialist
An initial chat conversation with a Myswitchshop expert pointed me in the right direction and I ordered the correct replacement switch for my double switch dimmable lighting. Delivery was prompt and the part fitted perfectly.
20 luglio 2023
Risposta di Myswitchshop
Many thanks for your review!
It's great to hear that our team were able to direct you to the best product for your setup and that your order was delivered quickly.
My Switch Shop
The delivery has still not been made…
The delivery has still not been made and is late and no indication as yet of when it will be received.
13 luglio 2023
Risposta di Myswitchshop
Hi there,
Thanks for your feedback and our apologies again for the unexpected delay with your delivery. We can confirm that your parcel has now been delivered. Please contact us directly if you have any further questions regarding your order.
My Switch Shop
Got exactly what I needed fuss free
Got exactly what I needed fuss free.
Very straight forward purchase system and fast delivery.
All round great service.
11 luglio 2023
Risposta di Myswitchshop
Many thanks for your kind review!
We're glad to hear that it was easy for you to place an order and that your products were received quickly.
My Switch Shop
Completely inflexible with their…
Completely inflexible with their returns policy.
13 giugno 2023
Non scritta su invito
Risposta di Myswitchshop
The customer contacted us 3 months after delivery to report a missing component and that a product did not fit correctly. They also wished to return some unwanted items from the same orders.
The unwanted items were two months over our 28 day return period, so could not be returned, however we offered to replace the product that was missing a component and requested some more information regarding the second issue.
The customer chose to not provide this information and ended the conversation, so we could not proceed any further.
Helpful staff on the phone
Helpful staff on the phone, prompt delivery, good looking product.
15 febbraio 2023
Non scritta su invito
Competitive price and speedy delivery…
Competitive price and speedy delivery on a product that was difficult to source
9 febbraio 2023
Non scritta su invito
Returning customer - Great service
Returning customer. As before, really quick service. the right goods delivered without fuss and within 24 hours of placing order. What more can you ask? Well done Team - 5 stars!
16 febbraio 2023
Non scritta su invito
Great service
Great service, faulty switch replaced with no problems.
27 marzo 2023
Non scritta su invito
A vast range of well priced products …
Quick delivery and a wide range of well made products make this company a pleasure to deal with
24 febbraio 2023
Non scritta su invito
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