customer service is really good. I lost a couple of screws for a fitment. Replacement screws were not for sale on the website and I thought I would have to buy another fitting. Using the online chat... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Have used this company previously while renovating our home. Great products at good price, on-time delivery by delivery company who cares and above all good customer service should you change your ord... Leggi di più
L'azienda ha risposto
I had such a great experience with myswitchshop.com. I ordered some engraved Varilight switches that were custom-manufactured. Alex kept me up to date with progress reports via email when each it... Leggi di più
L'azienda ha risposto
Outstanding customer service from Alex. So glad i came across them on a Google search. The fact they have a live chat, to a real person is life saving, yes, really life saving :-). Makes purchasing so... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per l'illuminazione
- Fornitore di componenti elettronici
- Negozio di ricambi e componenti elettronici
- Azienda di elettronica
- Negozio di elettronica
- Fornitore di lampadine
Scritti dall'azienda
We are here to serve you! We sell Varilight Products mainly due to the high quality, low returns rate and 35+ colour ranges that are desirable for any house, flat or commercial property. We offer Data and Power Grid in the majority of Varilight ranges creating bespoke items, plus Varilight's new range The Matrix, a self-assembly product which allows customers to choose face plates and separate dimming and switching modules, this helps to minimize wastage. We have a dedicated Tech & Sales Team, to answer all questions promptly, and as we are located on the same site as Varilight Headquarters, have a direct line to all the departments at Varilight. We receive 3 orders from Varilight daily, so we can maximise on how much we can dispatch each day, and this is delivered to us on foot (and trolley!) to greatly reduce Carbon Footprints. Bespoke products are available on request, please email us if you require this. Any products that are out of stock, are assembled daily for us, so we can make sure orders placed before Midday on weekdays are despatched the same day. In addition to Varilight we also offer accessories we feel are needed, such as, Downlights, LEDs and Wall Boxes. Also in the Family of Products, are our Wood Ranges, these may take a little longer to send as they are hand made, but are made consciously and in respect with the FSC Association. We send out our products fast and efficiently, in packaging that are made from recycled materials only, and that are totally compostable, making a global alliance with Mother Nature. If you require any help before or after sale, please contact us by Phone, Email, Social Media or Internet Chat.
Informazioni di contatto
Carylls Lea, Faygate Lane, RH12 4SJ, Faygate, Regno Unito
- 01293 851194
- sales@myswitchshop.com
- myswitchshop.com
4,9
Eccellente
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Swift delivery and excellent cs
Swift delivery and excellent cs.
Products are nice as well.
Happy shopping experience with them.
28 febbraio 2022
Non scritta su invito
Risposta di Myswitchshop
Many thanks for your positive feedback.
It's great to know that your order was delivered quickly!
MySwitchShop
Brilliant service from start to end
Brilliant service from start to end. Alex's knowledge of dimming is second to none. Would highly recommend them.
28 febbraio 2022
Non scritta su invito
Risposta di Myswitchshop
Thanks so much for your kind review!
We hope you enjoy your new dimmer switches.
MySwitchShop
Risposta di Myswitchshop
Thanks for your review!
It's very helpful to hear that your order arrived quickly.
MySwitchShop
Fantastic Service and Great Products
I was after some sockets and swtiches and ordered from My Switch Shop. After placing the order I realised I had made a mistake and ordered incorrectly. I contacted them to advise of my mistake with a view to returning the products (once received of course!) and placing a replacement order. Not only did they manage to very swifly cancel the order and provide a full refund but took the time to talk to me to ensure that what I was ordering was indeed what I needed and would be fit for purpose. They couldn't have been more helpful and personable. Was a delight to deal with and will be ordering again.
4 gennaio 2022
Risposta di Myswitchshop
Hi there,
Thanks for taking the time to leave this kind and comprehensive feedback! It's really good to hear that you were happy with the assistance provided when ordering online. We look forward to working with you again in the future!
MySwitchShop
Good prices but delivery delays…
The website said they had the parts in stock but I was emailed a day later to tell me there would be a slight delay. Parts eventually turned up. On the plus side they responded to customer enquiries quickly and there prices are pretty good.
28 dicembre 2021
Risposta di Myswitchshop
Hi there, thanks for your understanding regarding this unexpected delay. We will always do everything possible to keep you updated regarding any issues and will make sure to ship as soon as possible.
MySwitchShop
Risposta di Myswitchshop
Many thanks for your review.
We hope you enjoy your new products!
MySwitchShop
Excellent service and support and next…
Excellent service and support and next day deilvery!
23 dicembre 2021
Risposta di Myswitchshop
Thanks so much for your kind feedback!
MySwitchShop
Very satisfied good product
23 dicembre 2021
Risposta di Myswitchshop
Thanks for your review.
We're happy to hear that you're pleased with your new product!
MySwitchShop
Was supposed to get delivered never…
Was supposed to get delivered never arrived have to contact Myswitch
22 dicembre 2021
Risposta di Myswitchshop
Hi there, please note your order was delivered within the required time frame that we specified for Christmas delivery.
We have contacted you directly with the tracking information for this order.
MySwitchShop
Great switch
Great switch , arrived a day or two late but an explanation was sent beforehand. Recommend
22 dicembre 2021
Risposta di Myswitchshop
Thanks for your understanding regarding this unexpected delay. We hope you enjoy your new switch!
MySwitchShop
1st class service as always!
22 dicembre 2021
Risposta di Myswitchshop
We really appreciate your kind feedback!
Thanks again for your order.
MySwitchShop
Risposta di Myswitchshop
Thanks for taking the time to leave this kind review!
MySwitchShop
Service as always is superb.
22 dicembre 2021
Risposta di Myswitchshop
Thanks so much for letting us know!
MySwitchShop
Risposta di Myswitchshop
Hi there, it's great to hear that your good arrived swiftly!
Thanks again for your order.
MySwitchShop
Very helpful advice re the electrical…
Very helpful advice re the electrical part required and how to instal it.
22 dicembre 2021
Risposta di Myswitchshop
Many thanks for your positive feedback!
MySwitchShop
Risposta di Myswitchshop
Thanks Jennifer!
We appreciate you taking the time to leave this review.
MySwitchShop
Risposta di Myswitchshop
Thanks for your review!
MySwitchShop
Good service and on time delivery
22 dicembre 2021
Risposta di Myswitchshop
Thanks for letting us know!
MySwitchShop
Excellent in every way
Great electrical products with fast and reliable tracked delivery. Superb customer service. Highly recommended supplier.
22 dicembre 2021
Risposta di Myswitchshop
Hi there,
Thanks so much for your kind review!
We hope you enjoy your new products.
MySwitchShop
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.