Card will NOT be accepted by shein. I tried to contact My PrepaidCentre but the query would not be submitted because "First Name is Invalid". It is the name they used when emailling me re my setting... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Wanted to check balance, card disappeared. Called the agent to get a balance and he stated I would receive an email. Never got the email. I had a 300 dollar recall from the Midea Air Conditioner reca... Leggi di più
L'azienda ha risposto
Just now successfully activated a card. However it cannot be used on Amazon (appears to be rejected at payment card authorization) and says to contact my bank?? Cannot check my billing address/ph... Leggi di più
L'azienda ha risposto
This so called company is a joke they need to be shut down they are absolutely terrible with customer service. I have had to deal with them on several different occasions, and I have been completely d... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Informazioni di contatto
Stati Uniti
- myprepaidcenter.com
1,3
Pessimo
1037 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Card will NOT be accepted by shein
Card will NOT be accepted by shein. I tried to contact My PrepaidCentre but the query would not be submitted because "First Name is Invalid". It is the name they used when emailling me re my setting up an account. I am on hold on the phone but do not expect anyone to answer much less help.
24 aprile 2026
Non scritta su invito
Risposta di My Prepaid Center
Hello Lan,
Thank you for sharing your experience, and we are sorry to hear about the difficulties you encountered using your card with Shein and while trying to reach us. We understand how frustrating it is to see an error when submitting a query and to feel unsupported while waiting on the phone. To help us securely review your account and assist further, please check your inbox for an email from noreply.notifications@trustpilot.com and respond directly to it with your details. Once we receive that information, our team will be able to investigate and work toward a resolution.
Regards,
Maurice V.
Myprepaidcenter.com
Wanted to check balance
Wanted to check balance, card disappeared. Called the agent to get a balance and he stated I would receive an email. Never got the email. I had a 300 dollar recall from the Midea Air Conditioner recall. Absolute Scam.
Follow up, after the company reached out they were able to find my missing card which still had 67 dollars on it after being assured that it was all used up by their call in center. I am sure this was just a “glitch” not a company systematically loosing customers money and repeatedly denying it. Still haven’t been able to see a full accounting of the transactions.
20 aprile 2026
Non scritta su invito
Risposta di My Prepaid Center
Dear David,
We’re very sorry to hear about your experience and understand how frustrating it must have been to encounter issues while trying to check your balance, followed by not receiving the expected email and being unable to access the funds from your recall card. This is certainly not the experience we want for our customers, and we regret the confusion and concern this caused. We’d like the opportunity to review what happened and assist further. Please check your email for a message from noreply.notifications@trustpilot.com and follow the instructions provided so we can securely gather your information and look into this matter for you.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 04/22/2026:**
Hello David, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
HOW CAN THIS BE LEGAL
I had a $50 gift card from this place - it expired in a year before I could use it- that is fast - I called to have it renewed and they said 'too bad it expired'. I asked where the money went - do they just keep it for themselves? They hung up on me when I asked. They are literally stealing money.
UPDATE 1 - And yea per your response below there is no email in my junk folder or anywhere else. You know what you are doing- you offer short dated gift cards and then pocket the money when they expire instead of extending the expiration date or issuing a new gift card- at least that what you are doing to me. Never again. This was a corporate gift to employees; I am an executive at my company and we will NEVER use this scammy rip off website again - nobody should. Look at your ratings on here- there is a reason there are so low!!!! DO NOT USE THIS COMPANY!
UPDATE 2- trust pilot now threatening to take my review down- I don’t know why. I’m. A real person, this really happened, this company behaves Iike a giant scam, they never sent me an email, avoid and do not use. LOOK AT THESE RVIEWS!
16 aprile 2026
Non scritta su invito
Risposta di My Prepaid Center
Hello there,
Thank you for taking the time to share your experience. We understand how frustrating it can be to discover a gift card has expired before being used, and we are sorry to hear that this situation left you feeling disappointed and unheard. We would like the opportunity to review your specific case and provide accurate information regarding your card. Please check your inbox, including spam or junk folders, for an email from noreply.notifications@trustpilot.com and reply directly there so we can securely gather the details needed to assist you further.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 04/21/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
These scam artists give you a very…
These scam artists give you a very short window to even use your funds. After a month they simply adjust your balance to zero and I'm assuming they keep your money. I lost $100 to their greedy policy. Avoid using this service as it is a scam.
18 aprile 2026
Non scritta su invito
Risposta di My Prepaid Center
Hi Bob,
We are sorry to hear about your experience and understand your frustration regarding the expiration of funds and the balance adjustment you described. We would like the opportunity to review your specific situation and assist further. To do so, please check your email for a message from noreply.notifications@trustpilot.com and respond with the requested information so our support team can look into this matter for you.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 04/21/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
card not authorizing online
Just now successfully activated a card. However it cannot be used on Amazon (appears to be rejected at payment card authorization) and says to contact my bank?? Cannot check my billing address/phone number on myprepaidcenter.com. Spent an hour going around in circles.
Edited 3 days later: Phoned 'customer service' within 24 hrs. They were very polite, canceled my e-card and promised a replacement. 2 days later, still no code or new one! Somebody from myprepaidcenter, SEND ME EMAIL telling me how to get a replacement. Exactly what details do you need to provide me a replacement?
Edited 4/20: Phoned, got a 3rd replacement e-Mastercard, attempted to use via Amazon while online with myPrepaidCenter. Turns out its an "enticement card" that only a specific list of merchants will accept (Amazon, Apple, paypal, google, Target, fast food, etc NOT on that list). I requested a physical card (with attached fee!) 'cause I'm tired of the hassle. What a rip-off. Tell us in advance Amazon etc won't authorize our gift e-cards!
11 aprile 2026
Non scritta su invito
Risposta di My Prepaid Center
Dear Silvere,
We’re sorry to hear about the trouble you experienced after activating your card, including the declined transaction on Amazon, the message asking you to contact your bank, and the difficulty checking your billing address or phone number on our site. We understand how frustrating it can be to spend so much time trying to resolve these issues, and we appreciate you bringing this to our attention. We do want to help look into this further, but we’ll need to gather some details privately. Please check your email for a message from noreply.notifications@trustpilot.com and respond to it with the requested information so our support team can review your card status and assist you directly.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 04/19/2026:**
Hello Silvere, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Myprepaidcenter.com
Apperently you cannot use these outside US
Apperently you cannot use these outside the US, or so it seems. Got two valued each at 250 Dollar from a Social Contast from a US based company. But since I am based in germany I don't think I can use them. or atleast I haven't found any shops thats accepting these.
So 500 Dollar down the drain. If there is a possible solution I would be really happy to see it. But I won't be calling overseas.
What solved it for me:
Activated the card within the card center, downloaded the app, registered the card in the app, from the app to Google Wallet. Used VPN from the US on my phone and then were able to use it.
Not really simple
12 aprile 2026
Non scritta su invito
Risposta di My Prepaid Center
Dear Lars,
We’re sorry to hear about the inconvenience and disappointment this situation has caused, especially given the value of the cards and the fact that they were received from a U.S.-based company while you’re located in Germany. We understand how frustrating it can be to encounter limitations on where the cards can be used and to feel unsure whether there’s a viable solution—particularly if calling internationally isn’t an option for you. We’d truly like to look into the specific details of your cards and see what assistance or clarification we may be able to provide. Please check your email for a message from noreply.notifications@trustpilot.com and reply directly to it with your information so we can securely review your case and assist you further.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 04/14/2026:**
Hello Lars, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
Received 2 gift cards totaling $100 and…
Received 2 gift cards totaling $100 and they decline every time I use them. Now they are saying they have expired and will not fix it. What a scam. Take the money from peoples good will and just keep it all. Getting rich through a back door 5 finger discount!
10 aprile 2026
Non scritta su invito
Risposta di My Prepaid Center
Hello Hayley,
We’re very sorry to hear about your experience and understand how upsetting it must be to have your gift cards decline with each attempt to use them, and then be told they are expired without a resolution. We recognize how frustrating and concerning this situation is, and this is not the experience we want for our customers. We would appreciate the opportunity to review your case and see how we can assist—please check your email (including your spam or junk folder) for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary information to investigate this further and help resolve the issue.
Warm regards,
Gaby S.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 04/14/2026:**
Hello Hayley, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Myprepaidcenter.com
Not possible to redeem my money
I received an email with a code I needed to redeem. I have done this once before which worked perfectly. However, this time, I cannot login to you website, I cannot get a new password, and I cannot redeem my code. Everytime I do ANYTHING, it says: "err-1003: Oops. There's an error on our side. Please try again soon". For 3 days now. And it is not possible to get any help from your customer service as it is a joke and only AI.
10 aprile 2026
Non scritta su invito
Risposta di My Prepaid Center
Hello Natasja,
We’re very sorry to hear about the difficulties you’ve been experiencing, especially after having a smooth experience previously. We understand how frustrating it must be to be unable to log in, reset your password, or redeem your code due to repeated error messages, and to feel that support has not been accessible when you needed it. This is certainly not the experience we want to provide. We’d like the opportunity to look into this further and help resolve it for you—please check your email (including your spam or junk folder) for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary information to assist you as quickly as possible.
Warm regards,
Gaby S.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 04/12/2026:**
Hello Natasja, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
I was given a 15 dollar prepaid card…
I was given a 15 dollar prepaid card and i tried to use it on amazon, on cashapp, and to buy my kid a game and it kept declining everywhere. After reading these other review it makes me wonder whether this was worth the hassle. I want my money back! This makes no sense!
6 aprile 2026
Non scritta su invito
Risposta di My Prepaid Center
Dear Bel,
We’re sorry to hear about the frustration you’ve experienced with the $15 prepaid card and understand how disappointing it is when a card is declined, especially when trying to use it on multiple platforms and for something important like a game for your child. We want to help look into why the card may not have worked as expected and see what options may be available. At this time, we’ll need to gather additional details to investigate further. Please check your email for a message from noreply.notifications@trustpilot.com and reply with your contact information and any relevant card details so our team can assist you directly.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 04/07/2026:**
Hello Bel, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
They don't want to give the money
They don't want to give the money. When you call the number, it goes on and on
This should be easy when u get the number, expire date and security. But it says zero balance
1 aprile 2026
Non scritta su invito
Risposta di My Prepaid Center
Hi there,
Thank you for sharing your experience. We understand how frustrating it can be to see a zero balance when you expect funds to be available, especially after entering the card number, expiration date, and security code, or when calling the phone number does not quickly resolve the issue. We would like to review this further, but for security reasons we need some additional details from you. Please check your email for a message from noreply.notifications@trustpilot.com and reply directly to it so we can securely gather your information and assist you as soon as possible.
Regards,
Maurice V.
Myprepaidcenter.com
Would give a Zero Star if I could
If I could give this site and card a zero I would. I was given a $150 visa card by my workplace which is a very large company. I activated the QR code and kept forgetting to use it. I finally tried to use it and it was denied. I just got off the phone with customer service and they tell me it was activated by someone with a different name. I am not sure if this is fraud or what. It has never been used and they will not send me a replacement card as it does not match what is in their system. This site is pathetic and the customer service is pathetic also. Do not give any of these gift cards out ever. Look at all of the negative reviews. Going to go to Better Business Bureau next
27 marzo 2026
Non scritta su invito
Risposta di My Prepaid Center
Hi Julie,
We are very sorry to hear about your experience and understand how frustrating this situation must be, especially given the value of the card and that it was received through your workplace. We take concerns about account mismatches and potential fraud very seriously, and we would like the opportunity to review this further. For privacy and security reasons, we are unable to request personal details publicly, so please check your email from noreply.notifications@trustpilot.com and use the provided link to share your information securely with our team. Once we receive those details, we will be happy to review the situation and assist as much as possible.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/31/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
All transactions declined and no customer service
I received one of these virtual cards for almost $500 because one of my purchase items were re-called. I have almost $300 balance on the card and all the transactions keep getting declined.
I called them several times and no one picks up. I've literally been waiting for them to pick up for several hours at a time and they never respond. Absolute scam of a company. Give me my damn money.
26 marzo 2026
Non scritta su invito
Risposta di My Prepaid Center
Hi Dori,
I’m sorry for the declined transactions and for the difficulty reaching us, I understand how frustrating this is especially with nearly $300 left on your virtual card. We want to help resolve this quickly. Please check your inbox for an email from noreply.notifications@trustpilot.com and reply there so we can securely gather the details we need to investigate your card and the declined attempts. Once we receive your information we will review the account, identify the cause of the declines, and work with you on the fastest path to access your funds.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/31/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
Multiple cards are not working and…
Multiple cards are not working and seemed to have been disabled for no reason.
1 gennaio 2026
Non scritta su invito
Risposta di My Prepaid Center
Dear Benjamin,
We’re very sorry to hear that multiple cards are not working and appear to have been disabled, and we understand how frustrating this situation must be. We want to help resolve this as quickly as possible, but we’ll need to gather a few details to look into your specific cards. Please check your inbox for an email from noreply.notifications@trustpilot.com, as it contains a secure way for you to share the information we need to assist you further. We appreciate you bringing this to our attention and look forward to resolving it for you.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM GIFTCARDS.COM 03/30/2026:**
Hello Benjamin, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Myprepaidcenter.com
Please stop the delays and release my funds
I have sent many emails and many follow-ups,but there is still no action and no resolution.
This has been a horrible experience. The card was redeemed in December, and until now I still cannot access my money.
Why is it so difficult to release my money?
In your Trustpilot replies, you show that you care about customers, but in reality there is no real action — only standard responses and delays.
CS19272049
Please stop the delays and release my funds.
23 marzo 2026
Non scritta su invito
Risposta di My Prepaid Center
Dear Carter,
Thank you for sharing your concerns in such detail. We understand how important this matter is to you, and we truly appreciate your continued follow‑ups. We reviewed your case number CS19272049, and our team is still actively working on it. We would appreciate your patience as we resolve the documentation-related requirements, but please rest assured that we will reach out shortly with guidance on the next steps and how we can proceed. We genuinely value the opportunity to assist and are committed to getting this resolved for you.
Warm regards,
Josh R.
Myprepaidcenter.com
My virtual prepaid card has been…
My virtual prepaid card has been blocked for several weeks.
I cannot use it at any merchant, not even on Amazon, and I am also unable to load any funds.
The card still has balance and does not expire until May 27, 2027.
I have tried to find support, but there is no working contact option available.
Please contact me and help resolve this issue as soon as possible.
This is very frustrating as I cannot access my own money.
UPDATE (30.03.2026):
I received the email notification, but it cannot be replied to (noreply address).
I did not receive any direct contact message.
Please provide a working contact method or resend a message where I can reply with my details.
My card is still not working.
UPDATE 3 (13.04.2026)
I still have not received any response or any working contact method.
My card remains blocked, and I cannot access my funds. The balance on my card is approximately $1500, and the card is valid until May 2027.
This situation is extremely concerning, as I am unable to use or access my own money.
If this issue is not resolved immediately, I will escalate this matter to the appropriate authorities and file a formal complaint.
Please resolve this urgently.
23 marzo 2026
Non scritta su invito
Risposta di My Prepaid Center
Dear Kris,
Thank you for sharing your experience with us. We’re sorry to hear about the trouble you're having with your virtual prepaid card, and we appreciate the clear details you’ve provided. We’d like to review this further and assist you directly. Please check for an email from noreply.notifications@trustpilot.com, as we’ll need your information to look into the matter and help resolve it as quickly as possible. We value the opportunity to support you and are here to help.
Warm regards,
Josh R.
Myprepaidcenter.com
Card had a short expiration date and we…
Card had a short expiration date and we did not use it in time. Tried to got small extension, but forgot again. If money is given to you as a rebate, and these cards are used, then there should not be an expiration date. Company is making bank off those that don't use short dated card!
Update: My prepaid center reached out asking me to respond in 3 days and gave me a phone number to call. Called that number and asked for person who left me the response. Was told there is no one by that name and that the card cannot be reissued. Even though I was told it would be reissued the last time I called.
Josh R: I did not receive an updated email to give you the information you are requesting. The original email expired and I cannot respond to it.
1 febbraio 2026
Non scritta su invito
Risposta di My Prepaid Center
Dear MG,
Thank you for sharing your feedback, and we’re sorry to hear about the trouble caused by the short expiration date and the difficulty obtaining an extension. We understand how frustrating it feels when a rebate card expires before it can be fully used, and we appreciate you expressing your concerns about card validity and the impact it has on customers. We take comments like yours seriously, and we want to take a closer look at your specific case to determine what options may still be available. Please check your inbox for an email from noreply.notifications@trustpilot.com, where we’ve contacted you to gather the information needed to assist further.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/26/2026:**
Hello MG, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Myprepaidcenter.com
Account statement isn't accurate, and I can't discuss with anyone.
I have received several cards from My Prepaid Center due to settlements in various class action suits. Like others have noted, sometimes they get refused at various merchants for no clear reason. In order to get the value out of my cards, I followed the advice to use them to add to my gift card balance at Amazon.
On one card, I verified the available balance and tried to pay for a gift card for that amount, but the transaction was declined. When I logged back into MPC's web site, it showed a balance $0.90 lower than before, but there are no listed transactions or fees to account for that difference.
After not finding a way on the website to contact someone, I tried calling the number provided, but none of the options there allow speaking to a person to discuss this issue.
I feel like they are hoping I will just go away, but I don't feel it's right that they just lowered my balance spontaneously without any explanation.
UPDATE 4/10/2026:
As you can see, a rep from My Prepaid Center reached out to me after seeing this review. I provided the requested information, and after some time for research, MPC offered a resolution.
I was able to use the full value of the card plus an additional card that had very little value.
I am revising the score from one star to three. I still think that MPC needs to do some work to make it easier for customers to reach them when there is an issue, but at least after posting my experience here, MPC did reach out to me and take care of the issue.
20 marzo 2026
Non scritta su invito
Risposta di My Prepaid Center
Dear Mike,
We truly appreciate you taking the time to share such a detailed account of your experience, and we’re very sorry to hear about the difficulty with your card being declined, the unexpected $0.90 balance reduction, and the challenges you faced trying to contact support. We understand how frustrating it is to see a discrepancy without any visible transaction or fee listed, and we want to review this closely so we can provide clarity and help recover any missing value if applicable. To move forward, please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ve reached out to collect the necessary information to investigate your card’s activity and assist you directly.
Warm regards,
Josh R.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/24/2026:**
Hello Mike, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Myprepaidcenter.com
This so called company is a joke they…
This so called company is a joke they need to be shut down they are absolutely terrible with customer service. I have had to deal with them on several different occasions, and I have been completely disappointed. I would recommend you not using them. Save yourself this trouble they will waste your time and take forever to do anything……. it’s now been about four maybe five days and I still haven’t got an email back. I’ve emailed them several times so aggravating get your shit together provide a level of service who would want to get.
20 marzo 2026
Non scritta su invito
Risposta di My Prepaid Center
Hi Joseph,
We are very sorry to hear about your experience and understand how frustrating it must have felt to wait for assistance and not receive the level of customer service you expected. This is certainly not the experience we want for our customers, and we would appreciate the opportunity to look into your concerns more closely. To protect your privacy and gather the necessary details to assist you, please check your email for a message from noreply.notifications@trustpilot.com and respond directly so we can help review and address your situation as soon as possible.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/24/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter.com
I wish I could give them ZERO stars
I wish I could give them ZERO stars. Haven't used the card yet (got it for a Facebook class action suit) but am just trying like hell to get a human being to answer the phone to ask a few questions. Impossible!
Why is Facebook doing this to people, making them use this horrible card when money is owed to them? Who gets to keep the money when you finally give up? Facebook or My Prepaid Center?
****************
This reply to my review is total nonsense.
1) I never got this email Maurice refers to.
2) IF THEY REALLY DO HAVE PHONE SUPPORT WITH HUMANS, why doesn't Maurice post it here for me (and others) to call?
3) Why does Maurice say they would like the "opportunity to look into this"? JUST POST YOUR (GOOD) PHONE NUMBER! I'll call again.
****************
3/24/26 Maurice - Thank you for your phone number. I will call for help. Never got your email, but also, can't see how you could have KNOWN my email address from this site. ???
17 marzo 2026
Non scritta su invito
Risposta di My Prepaid Center
Hi Victoria,
Thank you for sharing your feedback. We are sorry to hear about the difficulty reaching a live representative and understand how frustrating that can be, especially when you simply want answers before using your card. We would like the opportunity to look into this with you directly and address your concerns about the card and the funds. Please check your email, including spam or junk folders, for a message from noreply.notifications@trustpilot.com, as we have reached out there to securely gather your information and continue assisting you.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/24/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
Total scam
Total scam. Can't transfer money off card, don't seem to be able to use it buy anything.
It's obvious that the business model is to keep the money, either for the company adding the money to the card or for the card company themselves.
These con artists really need investigating by the FTC
18 marzo 2026
Non scritta su invito
Risposta di My Prepaid Center
Hi Graham,
We are sorry to hear about your experience and understand how frustrating it can be when you are unable to use or access your funds as expected. We take concerns like this very seriously and want the opportunity to review your situation and assist further. To protect your privacy, we are unable to discuss account details publicly. Please check your email inbox, including spam or junk folders, for a message from noreply.notifications@trustpilot.com and reply directly to that email so we can gather the necessary information and help resolve this matter as quickly as possible.
Regards,
Maurice V.
Myprepaidcenter.com
**UPDATE FROM MYPREPAIDCENTER.COM 03/24/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Myprepaidcenter.com
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.