My Pet Farewell - Pet Euthanasia & Cremation Recensioni 

126
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TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

In such an important time, being accompanied by people who are understanding and at the same time handling a situation with care and professionalism is just precious. My Pet Farewell helped me with th... Leggi di più

Valutata 5 stelle su 5

We are so grateful to my pet farewell - they came within the hour late in the evening, and made a traumatic situation for us so much easier to handle. They treated our cat with respect and allowed us... Leggi di più

Valutata 5 stelle su 5

From Lucy on the phone to the brilliant guys who collected my darling Basil and brought him home, I have nothing but respect and gratitude for the care they took of me and my precious dog. Would rec... Leggi di più

Valutata 5 stelle su 5

My pet farewell were wonderful and compassionate in collecting and cremating our beloved Golden retriever Moki. Aged 14, he passed suddenly at home on 30 May 2026. Despite being the weekend, we were r... Leggi di più

Dettagli dell'azienda

  1. Cimitero degli animali
  2. Onoranze funebri per animali domestici

Scritti dall'azienda

At My Pet Farewell, we provide compassionate and professional pet cremation services in London and the surrounding areas. We understand that pets are not just companions – they are family. When the time comes to say goodbye, we are here to offer a caring, dignified, and respectful farewell for your beloved pet. Our team specialises in individual pet cremation, ensuring that every pet is treated with the utmost respect and that families receive only their companion’s ashes. This personal approach gives pet owners complete peace of mind, knowing their pet’s memory is honoured with care and dignity. Available 24 hours a day, 7 days a week, we provide fast and sensitive collection from your home or veterinary practice. We know that losing a pet can be overwhelming, so our goal is to make the process as smooth and supportive as possible. Families can choose from a selection of scatter tubes, urns, and keepsakes, providing a meaningful way to remember their cherished companion. Whether you are looking for a simple option or something more personal, we ensure every detail reflects the love and bond you shared. At My Pet Farewell, our mission is to help families through one of life’s most difficult moments by offering a service built on compassion, trust, and professionalism. We are proud to be a trusted choice for pet cremation in London, supporting families with dignity and respect when they need it most. Because every pet deserves a heartfelt farewell – and every family deserves peace of mind.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

126 recensioni

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4,6

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(126)

112 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very professional from start to finish

Very professional from start to finish. Kept me informed at every stage and the contact felt personal. Would definitely recommend and will use again in the future.

15 febbraio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Hi Lyndsey,

Thank you for your kind words, we really appreciate you taking the time to share your experience.

We’re so pleased to hear that you felt supported and kept informed throughout. Providing a professional and personal service at every stage is something we care deeply about, so it means a lot to know this came through.

Thank you again for your trust and recommendation.

Kind regards,
My Pet Farewell Team

Valutata 5 stelle su 5

Respectful service

The person that collect our dog was very respectful. I read a comment about not receiving a call when they are on their way, and I didn't but I was told a time and the person arrived at that time, so being called was not a problem. I received a call about my pet coming back to me, and I didn't realise it was through the post, but it was a secure overnight delivery, or £30 extra for your pet to be hand delivered back. The company was organised well and respectful. It was the first time I had to do this and they made the process easier. Thank you.

31 marzo 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Hi Mrs B,

Thank you so much for your kind words, it really means a lot to us.

We are glad we could support you during such a difficult time and that everything went smoothly. We always aim to be respectful, punctual, and clear throughout the process, so it is reassuring to hear that this came across.

We also appreciate your understanding regarding the communication and return options. We try to give families flexibility while ensuring everything is handled securely and with care.

Thank you again for trusting us with Toby and for taking the time to share your experience.

Kind regards,
Naila

Valutata 5 stelle su 5

Everyone I dealt with was kind and…

Everyone I dealt with was kind and understanding. Our beloved dog was treated with respect when collected and returned in secure and tasteful packaging. The firm made a very difficult situation as easy as possible. I should also mention that the cost was reasonable and although I did not have the money immediately available they were very kind and allowed me time to pay whilst still taking my pet away. I would recommend the firm to anyone who wants their pet to be treated with respect.

20 marzo 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Dear Amanda,

Thank you for your kind words, we really appreciate you taking the time to share this.

We’re so glad to hear that everyone you dealt with made things a little easier during such a difficult time. It’s especially important to us that your dog was treated with care and respect throughout, so it means a lot to hear that came across.

I’m also really pleased we were able to support you with the payment side when you needed it, that’s exactly what we’re here for. Thank you again for your trust and for your recommendation, it truly means a lot to the whole team.

Kind regards,

Naila
My Pet Farewell

Valutata 5 stelle su 5

Fantastic

Absolutely fantastic service from beginning to end great communication and always answer any questions the member of the team that came to collect my dog was so respectful and caring helpful with arranging split payment and returned in a lovely safe way

20 marzo 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Dear Heather,

Thank you so much for your kind words, it really means a lot to us.

We’re really glad to hear everything felt smooth from start to finish, and that the team were able to support you in the right way. I’ll make sure your feedback is passed on, it will mean a lot to them.

Thank you again for trusting us with your dog.

Kind regards,
My Pet Farewell

Valutata 5 stelle su 5

Thank you mypetfarewell for your care and kindness.

We would like to thank Mypetfarewell for collecting the body of our 14 year old black labrador retriever Boe, and carrying out an individual cremation. Malcolm arranged everything in a professional, caring way. We were impressed by Jason who was gentle and very respectful on this sad occasion. Jason also returned the ashes personally, which really impressed us. We are delighted with the black slate heart keepsake we purchased for Boe's ashes.

14 marzo 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Dear Mrs Paterson,

Thank you for your kind words and for taking the time to share your experience with us. We are pleased to hear that both Malcolm and Jason were able to support you with care and professionalism during such a difficult time. They will be so glad to hear this feedback!

We are also happy to know that the return of Boe’s ashes and the keepsake you chose brought you some comfort. These details are very important to us, and we are glad they met your expectations.

Thank you again for placing your trust in us.

Kind regards,
Naila
My Pet Farewell

Valutata 5 stelle su 5

Kiki

My beautiful emotional support dog Kiki passed away on the 08/03/2026, I was and still am beyond distraught. I was in tears when when I called my petfarewell, and spoke to Malcolm who was very patient and calm and allowed me to blubber my way through their procedure for collection and my wishes.
Kiki was collected that Sunday afternoon, and placed into a wicker baby carrier basket on a soft mattress, that gesture alone reassured me that she would be in safe hands.
Kiki was hand delivered back to me on the following Thursday afternoon. I received a phone call asking me how I would like her sent back to me, I said one way and then changed my mind, called back and said another which they totally understood and made happen. They will never know how much that small gesture meant to me.
Kiki was returned in a beautiful box within a box along with her cremation certificate.
Kiki's ashes have been scattered along the walk we did on a daily basis as well as keeping some in a keepsake box and 2 little keyring urns so that although she is no longer by my side she will always be with me.
Thank you mypetfarewell for making such a painful experience a little more manageable.

8 marzo 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you so much for taking the time to share Kiki’s story with us. We are truly sorry for your loss. It means a great deal to know that we were able to support you during such a difficult time.

Kiki clearly meant the world to you, and it is an honour that you trusted us with her care. We will pass your kind words on to Malcolm, who will be very touched to know the impact he had in supporting you.

We are especially glad that the small details, from collection through to her return, brought you some reassurance and comfort. Those moments matter deeply to us, and we always strive to handle every pet with the same care and respect we would our own.

The way you have chosen to remember Kiki is beautiful, and it is clear she will always remain close to you.

Thank you again for your trust and for allowing us to be part of Kiki’s farewell.

Warm regards,
My Pet Farewell

Valutata 5 stelle su 5

The guy was Very compassionate and…

The guy was Very compassionate and sensitive to the lose of our dog Ruby who died suddenly on Sunday morning. He Explained everything in detail and collected her within a few hours. She was handled with dignity and respect and her ashes were delivered back to me, by hand, within 6 days. I would recommend this service

12 marzo 2026
Valutata 5 stelle su 5

Sincere & Heartfelt

I cannot thank the team at MyPetFarewell enough for their kindness and diligence. I live at a particularly challenging address that often causes delivery issues, but they were incredibly proactive. They took the time to contact me personally to ensure every detail was correct so that everything arrived safely. Their communication was lovely, empathetic, and professional during a difficult time. Highly recommended for their personal touch

16 febbraio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you for your kind words and for taking the time to share your experience. We are truly grateful for your feedback.

We understand how important it is for everything to be handled carefully and respectfully during such a difficult time, so we are very pleased to hear that the team’s communication and attention to detail helped make the process a little easier for you. Ensuring that your pet’s ashes were returned safely and with care is something we take very seriously.

Thank you again for trusting My Pet Farewell.

Warm regards,
Richard

Valutata 5 stelle su 5

Would highly recommend My Pet Farewell

Would highly recommend My Pet Farewell, went above and beyond, would use them again.
Thank you, internally grateful in my time of grief.

10 febbraio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Hi Isabel,

Thank you so much for your kind words. We’re truly grateful you trusted us during such a difficult time, and it means a lot to know we could support you when you needed it most.

Best wishes,
MPF Team

Valutata 5 stelle su 5

Fantastic and compassionate service…

Fantastic and compassionate service from start to finish. My cat had a sudden end, I was distraught beyond belief. My Pet Farewell were so understanding. Wonderful service, thank you for making an incredibly difficult situation bearable.

12 febbraio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Hi Hema,

Thank you so much for trusting us after such a sudden loss and even leaving a review. We are so glad we were able to make such a difficult time a little more bearable. We are very grateful for your trust, we hope you and are your family are doing okay.

Best wishes,

MPF Team

Valutata 5 stelle su 5

Highly recommend for a beautiful and caring send off :)

I had low expectations when chosing somehwere to cremate my beloved rabbit as lots of people in this world dont care as deeply for animals as they do humans so I expected them to show up with a box and just shove my rabbit inside of it and get it over with, but that was the complete opposite of what happened. A man turned up with a beautiful wooden basket filled with a blanket, petals and fairy lights. He was very soft spoken and lovely about the whole interaction and I felt some sort of closure knowing her journey would be cosy and safe. I highly recommend my pet farewell for pet cremation because the entire process from the initial phone call to the picking up to the ashes being returned was smooth, professional and handled with so much love and care which I appreciate greatly!
Thank you my pet farewell :)

30 gennaio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Hi Stephanie,

Thank you so much for taking the time to share this. We’re truly sorry for the loss of your beloved rabbit, and we’re honoured you chose us to care for her.

It means so much to hear that the experience brought you some comfort and a sense of closure. We are so grateful for your trust and recommendation.

I hope you are doing okay during this time.

Best wishes,

MPF Team x

Valutata 5 stelle su 5

Great customer service from Naila.....

The service is good, however there is no text or call update by the driver and we have to call them to find out where the driver is, which is a pain, especially if you are freshly mourning a beloved pet.

On a plus note, the young lady on the phone, Nailah was very polite and empathetic, and is a credit to the team! Thanks again!!

11 febbraio 2026
Non scritta su invito
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you for your honest feedback, we really appreciate you taking the time to share it.

We’re sorry that you didn’t receive an update from the driver and that you had to chase this during such a difficult time. That’s not the experience we want for our families, Naila has already passed this on and we’re reviewing this internally to improve our communication.

We’re so pleased to hear your kind words about Naila, we’ll be sure to pass this on to her. Thank you again for trusting us with your beloved pet’s care.

Best wishes,

MPF Team

Valutata 5 stelle su 5

Excellent compassionate staff and…

Excellent compassionate staff and excellent service.

7 febbraio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you, Richard. We truly appreciate you taking the time to share this, and we’re grateful we could support you during such a difficult time. Thank you for trusting us. 🤍

Valutata 5 stelle su 5

Above and Beyond in Every Way

I cannot say enough wonderful things about mypetfarewell. After having my Jinky for 18 beautiful years, saying goodbye was one of the hardest things I’ve ever had to do. During such an emotional time, they were truly incredible.

From the very first interaction, they treated Jinky, and our family with such genuine compassion and respect.

Their kindness gave me comfort when I needed it most. They handled everything with such care and dignity, and it meant the world to know my sweet boy was in gentle hands.

I am so grateful for the support and tenderness mypetfarewell showed us. I will never forget the love and care they took with my Jinky.

Thank you for making such a painful goodbye a little softer.

8 febbraio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Hi Claire,

Thank you so much for sharing such beautiful words about Jinky. Eighteen years is an incredible lifetime, and we’re so sorry you had to say goodbye to him.

It truly means a great deal to know that we were able to bring you some comfort during such a painful time. Caring for Jinky was an honour, and we’re very grateful you trusted us to be there for you and your family.

Thank you so much for your recommendation and trusting us with your boy.🤍

Valutata 5 stelle su 5

Very nice people

Very nice people, collected same day and hand delivered back for extra £30 .

7 febbraio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you so much for trusting us during such a difficult time Caroline, and also recommending us. It means a lot, I really hope you're doing okay. 🤍

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