In such an important time, being accompanied by people who are understanding and at the same time handling a situation with care and professionalism is just precious. My Pet Farewell helped me with th... Leggi di più
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We are so grateful to my pet farewell - they came within the hour late in the evening, and made a traumatic situation for us so much easier to handle. They treated our cat with respect and allowed us... Leggi di più
From Lucy on the phone to the brilliant guys who collected my darling Basil and brought him home, I have nothing but respect and gratitude for the care they took of me and my precious dog. Would rec... Leggi di più
My pet farewell were wonderful and compassionate in collecting and cremating our beloved Golden retriever Moki. Aged 14, he passed suddenly at home on 30 May 2026. Despite being the weekend, we were r... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At My Pet Farewell, we provide compassionate and professional pet cremation services in London and the surrounding areas. We understand that pets are not just companions – they are family. When the time comes to say goodbye, we are here to offer a caring, dignified, and respectful farewell for your beloved pet. Our team specialises in individual pet cremation, ensuring that every pet is treated with the utmost respect and that families receive only their companion’s ashes. This personal approach gives pet owners complete peace of mind, knowing their pet’s memory is honoured with care and dignity. Available 24 hours a day, 7 days a week, we provide fast and sensitive collection from your home or veterinary practice. We know that losing a pet can be overwhelming, so our goal is to make the process as smooth and supportive as possible. Families can choose from a selection of scatter tubes, urns, and keepsakes, providing a meaningful way to remember their cherished companion. Whether you are looking for a simple option or something more personal, we ensure every detail reflects the love and bond you shared. At My Pet Farewell, our mission is to help families through one of life’s most difficult moments by offering a service built on compassion, trust, and professionalism. We are proud to be a trusted choice for pet cremation in London, supporting families with dignity and respect when they need it most. Because every pet deserves a heartfelt farewell – and every family deserves peace of mind.
Informazioni di contatto
60 Tottenham Court Road, W1T 2EW, London, United Kingdom, Regno Unito
- 02038266108
- support@mypetfarewell.com
- mypetfarewell.com
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Ha risposto al 83% delle recensioni negative ricevute
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My Pet Farewell: gracious to a fault
Every step of the way My Pet Farewell was compassionate, caring, and patient. I didn't realise just how much a kind word and a caring service would mean when it came to something as vulnerable and important as the loss of a pet.
The best service ever!
I called quite late around 4-5pm and Lucy picked up the phone. Was super friendly and arranged last minute pick up of my mothers cat, while all other services i tried to reach out stated that they do not have time that day. Collection was around 9pm and super fast. The ashes were received by RM signed for. Could not be happier with their service.
This is by fare the best send off for…
This is by fare the best send off for my little marmite my beloved dog and vest friend , I was kept updated all the way through, got him back in time frame , and just went out there was to get him back , thank u very much for all Ur help
A Stellar Service
Thank you for the empathy, kindness and care shown to me and my little cat Perdita, who was put to sleep on Saturday 2nd May.
At every point you provided me with the support to make her final hours and her passing as restful a gentle as possible. The Vet was amazing with her and stayed with me until the gentleman who came to collect her arrived. He was also so lovely with me and Perdita. The moses basket used to carry her and how gently she was handled after her passing was simply outstanding. You made organising the arrangements so much easier to deal with and knowing someone was on call there if needed put my mind at rest.
I can not thank you all enough.
My kindest regards and everlasting thanks.
Very patient & caring
Very patient & caring. I love how they dealt with my dog, they always called and checked up on me
Very difficult time for us all but the…
Very difficult time for us all but the collection and service and return of our beloved dog was handled with dignity and kindness
Very helpful and gentle service
Very helpful and gentle service, could not recommend highly enough.
at a time of profound grief all the…
at a time of profound grief all the staff were kind understanding and very professional.
Appointment to meet our needs A very…
Appointment to meet our needs A very kind and caring vet came out and sat with us and our dear pet explained everything. Very professional from start to finish . I would recommend this service ..
The exceptional service provided ,made…
The exceptional service provided ,made saying goodbye to our 19 year old cat Daisy at home easier .Laura ,the vet who helped Daisy on her final journey was exceptionally kind and sensitive and ensured that Daisy ended her life with dignity .Thank you .
Incredibly heartfelt experience - thank you
Everyone from start to finish was lovely, compassionate and amazing. Our beloved cavalier Lenny had been suffering with MVD for a few years and the moment came when it was time for him to ascend. We chose home euthanasia. Everyone we talked to wanted to know about him, so it wasn't like some business transaction - it was all done in a very heartfelt manner. The vet who came to visit, Vinny, was absolutely incredible, asked about his age, what happened and gave us plenty of time to get ready. He passed on our bed incredibly peacefully, with me and my husband holding him. We chose to keep him with us overnight. The next day we had a lovely man turn up at our home, placed him carefully in a nice basket lined with soft undersheet of some kind. We are still waiting on our Lenny's ashes to come home, but I have no doubt that this will be handled well too. Communication from start to end, I cannot express our gratitude for how everyone handled a very tough time for us.
Prompt attention and callbacks
The team made the whole experience from…
The team made the whole experience from start to finish really easy and I know they took great care of my pet. The ashes were hand delivered back to me in a lovely box with a touching card also. My pet was collected within 2-3 hours and the communication through out the whole process was amazing.
My beautiful boy left me recently
My beautiful boy left me recently. Leaving me heartbroken. After 15 long years of unconditional love. Its one my toughest time in my life. And my pet farewell, took care of everything from the first contact to the last. With great dignity and respect. Giving my dog the honour that he deserved on his passing
Very kind and efficient
Very kind and efficient.
The man on the phone was very polite and tended to all that I requested for my dear old dog.
Much cheaper than your local vet, delivered with a nice box.
No hassle.
Would definitely recommend you to all.
Thank you 😊
Picked up promptly but the return of…
Picked up promptly but the return of the ashes took nearly a month,the return box was nice but the wait and lack of follow up to inform us resulting in us calling for an eta isnt great at a hard time.

Risposta di My Pet Farewell - Pet Euthanasia & Cremation
Thank you My Pet Farewell.
Many thanks for your courteous, kind service when my cat passed away. My Pet Farewell acted promptly when I called & were very kind. The gentleman who arrived at my home was respectful & gentle when handling my lovely cat.
Her ashes arrived in a beautiful container. My son & I are very grateful to My Pet Farewell.

Risposta di My Pet Farewell - Pet Euthanasia & Cremation
already given review about the total…
already given review about the total lack of service and no one was bothered about contacting me even after the admitted they had severely let me down
Stressful time made easier
From the initial contact through to the return of our dog's ashes this could not have been made any easier. Calm respectful and efficient service. Thank you.
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