My Pet Farewell - Pet Euthanasia & Cremation Recensioni 

126
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TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

In such an important time, being accompanied by people who are understanding and at the same time handling a situation with care and professionalism is just precious. My Pet Farewell helped me with th... Leggi di più

Valutata 5 stelle su 5

We are so grateful to my pet farewell - they came within the hour late in the evening, and made a traumatic situation for us so much easier to handle. They treated our cat with respect and allowed us... Leggi di più

Valutata 5 stelle su 5

From Lucy on the phone to the brilliant guys who collected my darling Basil and brought him home, I have nothing but respect and gratitude for the care they took of me and my precious dog. Would rec... Leggi di più

Valutata 5 stelle su 5

My pet farewell were wonderful and compassionate in collecting and cremating our beloved Golden retriever Moki. Aged 14, he passed suddenly at home on 30 May 2026. Despite being the weekend, we were r... Leggi di più

Dettagli dell'azienda

  1. Cimitero degli animali
  2. Onoranze funebri per animali domestici

Scritti dall'azienda

At My Pet Farewell, we provide compassionate and professional pet cremation services in London and the surrounding areas. We understand that pets are not just companions – they are family. When the time comes to say goodbye, we are here to offer a caring, dignified, and respectful farewell for your beloved pet. Our team specialises in individual pet cremation, ensuring that every pet is treated with the utmost respect and that families receive only their companion’s ashes. This personal approach gives pet owners complete peace of mind, knowing their pet’s memory is honoured with care and dignity. Available 24 hours a day, 7 days a week, we provide fast and sensitive collection from your home or veterinary practice. We know that losing a pet can be overwhelming, so our goal is to make the process as smooth and supportive as possible. Families can choose from a selection of scatter tubes, urns, and keepsakes, providing a meaningful way to remember their cherished companion. Whether you are looking for a simple option or something more personal, we ensure every detail reflects the love and bond you shared. At My Pet Farewell, our mission is to help families through one of life’s most difficult moments by offering a service built on compassion, trust, and professionalism. We are proud to be a trusted choice for pet cremation in London, supporting families with dignity and respect when they need it most. Because every pet deserves a heartfelt farewell – and every family deserves peace of mind.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

126 recensioni

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4,6

Tutte le recensioni

(126)

111 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I can’t thank the team enough.

I can’t thank the team enough for the kindness, compassion, and care they showed during such a difficult time for us. They treated our beloved pet with so much dignity and respect, and their warmth made saying goodbye just a little easier. Everything was handled professionally, with genuine empathy from start to finish. We are so grateful for the support we received and would highly recommend them to anyone having to say goodbye to a much-loved pet.

5 luglio 2026
Valutata 5 stelle su 5

Fantastic company

Fantastic company. In what is an extremely difficult time, they were absolutely brilliant. Thank you so much for the very personal touches that I truly appreciated.

4 giugno 2026
Valutata 5 stelle su 5

After the traumatic loss of my beloved…

After the traumatic loss of my beloved cat Floyd, I was devastated and unsure how I would cope with the days ahead. Within hours of his passing, he was collected with such care, compassion, and professionalism that it immediately gave me some comfort during an incredibly difficult time.

Just seven days later, Floyd was returned home to me in a beautiful vessel for his ashes. The entire process, from start to finish, was handled with such dignity, kindness, and respect. Every interaction reassured me that Floyd was being cared for as lovingly as I would have cared for him myself.

Losing a pet is heartbreaking, but the exceptional service I received made a truly painful experience a little easier to bear. I am deeply grateful for the compassion shown to both Floyd and me, and I would wholeheartedly recommend this service to anyone facing the loss of a beloved pet.

Thank you for helping bring my precious boy home.

14 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

My pet farewell were wonderful

My pet farewell were wonderful and compassionate in collecting and cremating our beloved Golden retriever Moki. Aged 14, he passed suddenly at home on 30 May 2026. Despite being the weekend, we were reassured that he was taken on the same day. His ashes and keepsake will remind us of his good times with us.

30 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I am very grateful to Lucy

I am very grateful to Lucy, Richard, Jason and everyone else who helped my beloved cat Leo to depart this world in the best way possible 🙏🙏🙏

You are very kind and compassionate people, thank you very much for your invaluable help!

28 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

A very big thank you.

Richard was very kind and gentle throughout the whole process. Needless to say this has been an extremely difficult time for me and my family and we are very grateful to Richard for making the experience easier. We felt very cared for. Thank you for what you do!

We had some trouble with another provider and My Pet Farewell came to the rescue within hours, so if you are deliberating between providers, please choose this company!

20 maggio 2026
Valutata 5 stelle su 5

Lucy who I spoke to first was a great…

Lucy who I spoke to first was a great point of contact very helpful and respectful . We were kept informed of what was happening and we had our buddy back after just a week .He was also given back in a nice box and there were some lovely touches like the card/certificate and packaging box.

4 giugno 2026
Valutata 5 stelle su 5
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you, Geoff.

We’re very grateful for your kind words and are pleased that we were able to support you during such a difficult time.

On behalf of everyone at My Pet Farewell, thank you for trusting us with your beloved companion.

Valutata 5 stelle su 5

Definitely use them

Malcolm was able to send someone to collect my dog on a Saturday in fairly short order which I greatly appreciate despite weekends being quite busy. Richard arrived and he was very sweet but also I loved the Moses basket to take my dog out of the building into the car. That is a nice though I would never have thought of.

29 maggio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you so much for your lovely review, Carolyn.

The boys are absolutely delighted to hear your kind words and are so pleased they could help during such a difficult time. We always strive to make the process as gentle and respectful as possible, so it means a great deal to know that the collection and the little touches, such as the Moses basket, brought some comfort.

Thank you again for trusting us with your beloved dog and for taking the time to share your experience.

Kind regards,
Lucy

Valutata 5 stelle su 5

Whole process was incredibly efficient

Whole process was incredibly efficient. Both the guy who came out and the person on the phone were very respectful.

31 maggio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you for your review, David.

We take great pride in providing a respectful and compassionate service, so your kind comments about both our collection team and office staff mean a great deal to us.

Thank you again for trusting My Pet Farewell and for taking the time to share your experience.

Valutata 5 stelle su 5

If you want an at-home peaceful end for your beloved pet, they do a great job

We found ourselves in need of a mobile vet to help put our aging doggy to sleep as he went downhill fast following a short illness. Mypetfarewell received lots of very positive recommendations on our local facebook page and so we gave them a call.

All of the people we dealt with were kind, considerate of our circumstances and provided updates throughout the evening, with the vet arriving some 3 hours after the call (just after midnight). We selected the cremation option and as he was a large dog, a separate vehicle was needed. This arrived before the vet (unbeknownst to us at the time), but we were grateful for this due to the lateness of the hour and the difficult last few hours he had. Whilst the price tag was high (which was essentially for an on-demand service), being able to provide our dog with a comfortable and peaceful end was worth every penny. Milo is back with us now following his cremation.

29 maggio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you so much for your thoughtful review, Tracey.

The whole team are delighted that we could help provide Milo with the peaceful and dignified farewell he deserved. We know how difficult those final hours can be, and we’re grateful that you trusted us to support you and your family through such an emotional time.

Your kind words about our communication, care, and the compassion shown by both our team and the vet mean a great deal to us. Knowing that Milo is now safely back home with you makes everything we do worthwhile.

Thank you again for taking the time to share your experience and for your recommendation.

Kind regards,
MPF Team

Valutata 5 stelle su 5

Helped us navigate a very difficult…

Helped us navigate a very difficult decision and time losing our beautiful dog, Charlie. Alessandro was the vet who assisted with Charlie’s passing and his kindness and compassion also helped us.

If you’re facing a tough decision, I’d recommend talking to the team here.

29 maggio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

The team are truly grateful for your feedback and are pleased that we could help support you through such a difficult time. We’ll be sure to pass your kind words on to Dr Alessandro, who will be touched to hear that his compassion and care helped bring some comfort during Charlie’s final moments.

Thank you for trusting us with Charlie’s farewell, and for recommending our team to others facing a similar decision.

Kind regards,
MPF Team

Valutata 5 stelle su 5

Hi I organised for mums dog to get…

Hi I organised for mums dog to get collected and I've got no issues at all even came back with the ashes in a personal engraved casket super impressed i would highly recommend them that's why they get a easy 5 stars from me .

Thank u.

31 maggio 2026
Non scritta su invito
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you, John.

We’re so pleased we could help make a difficult time a little easier for your family. It means a lot to hear that the collection process, aftercare, and personalised engraved casket met your expectations.

The team take great pride in treating every pet with the care, dignity, and respect they deserve, and we’re delighted that this came through in your experience.

Thank you for taking the time to leave such a wonderful review and for placing your trust in us.

Kind regards,
Lucy

Valutata 5 stelle su 5

Excellent communication and service

Excellent communication and service, managed sensitively and professionally by all the team.

29 maggio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you, Dennis.

We’re delighted to hear that you found the service both professional and compassionate. We know how important it is to feel supported during such a difficult time, and the team will be pleased to know their care and communication made a positive difference.

Thank you for choosing My Pet Farewell and for sharing your experience with others.

Kind regards,
Lucy

Valutata 5 stelle su 5

Great experience and service.

Great experience and service.

29 maggio 2026
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Bianca, thank you so much — we're really glad to hear it. It was a privilege to be there for you and your family during such a difficult time. Wishing you all the comfort you need.

Valutata 5 stelle su 5

Compassionate & Supportive During the Hardest Goodbye

I don’t usually write reviews, but I wanted to share my experience for anyone going through the heartbreaking process of finding the right company to help say goodbye to a beloved pet. My Pet Farewell were absolutely fantastic from start to finish.

Our 18-year-old dog, Gizmo, had lymphoma and suddenly took a turn for the worse. I was too upset to speak on the phone, so I contacted My Pet Farewell via WhatsApp. They were incredibly understanding, never pressured me, and reassured me that they would be there whenever I was ready.

The following day, we made the difficult decision, and everything was arranged through WhatsApp, which I was so grateful for at such an emotional time. My Pet Farewell organised for a lovely vet to come to our home. Although it was an awful experience to go through, the vet showed so much kindness, empathy, and compassion. She explained everything clearly, gave us all the time we needed, and treated Gizmo with such care and dignity. She even gave us a clipping of his fur in a beautiful paw-print pouch.

Afterwards, we were able to spend a few more hours with Gizmo before the collection team arrived. A lovely gentleman came with a sweet Moses basket to carry him, which felt so thoughtful and respectful.

The whole experience was incredibly traumatic, but My Pet Farewell made it just that little bit easier through their compassion, empathy, and constant communication throughout the process. Just over a week later, Gizmo was returned home to us along with a beautiful paw print and fur clippings, which meant so much to us.

I just want to sincerely thank everyone at My Pet Farewell for being so kind and supportive during one of the hardest times of our lives. I’m so glad we chose them, and I would wholeheartedly recommend them to anyone facing these difficult decisions.

Thank you 🐾

14 maggio 2026
Non scritta su invito
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Thank you so much for taking the time to share this, it truly means everything to us. Eighteen years with Gizmo is such a special bond, and it was a privilege to be there for him and for you at such a tender moment. We'll be sure to pass your kind words on to the vet and the collection team, they'll be so touched to hear this. Gizmo sounds like he was so deeply loved, and we're glad he could be at home, surrounded by that love, right to the end. Sending you and your family so much warmth. 🐾

Valutata 5 stelle su 5

Excellent service for your loving pets.

What can I say, well tonight we had to have our nearly 15 years old pug put to sleep.
The vet came, such a pleasant guy, name I didn’t get but he was Italian and was so sweet and kind and gentle with our pug, he took his time and made my pug completely calm and at ease, giving treats to her and my other dog. He was amazing and then after an hour or so the aftercare team came to collect her for her cremation. He also was a kind, considerate guy who asked us if we have had enough time with her. The whole thing was sad but mypetfarewell was an excellent service and I would highly recommend them to anyone who has to go through this with there pets.

12 maggio 2026
Non scritta su invito
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Risposta di My Pet Farewell - Pet Euthanasia & Cremation

Angela, thank you for taking the time to write this — it genuinely means a lot to everyone here. Our vet will be absolutely delighted to hear how much he put your pug at ease, treats and all! The aftercare team will be touched too. Nearly 15 years is a lifetime of love, and we're honoured we could be part of her final moments. Big cuddles to your other dog from all of us.

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