Really happy with the way this was handled. Our original table arrived damaged, but Kiera was brilliant from start to finish. She kept us updated, chased things up and arranged a replacement, whic... Leggi di più
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Ordered a table that I had seen for a while but even prior the team were great with replying to any questions I had about the item. The delivery was the fastest delivery ever was updated along the way... Leggi di più
Since posting this myforeverfurnishins have rang me. This call was very cordial, and helpful. They listened to my point of view. And immediately, agreed on my point of view. As I was not complainin... Leggi di più
Absolutely in love with my new 4 piece aluxo, the fabric, colour, design & the quality! The service as been first class, answering all my questions promptly & done everything possible to get me my new... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Affordable and Trending Furniture & Home Decor. We are one of the leading online home furniture retailers in the UK with over 9 years experience in this industry. All of our products are sourced within the UK from very high end and reputable suppliers to give your home that contemporary finish.
Informazioni di contatto
4,6
Eccellente
94 recensioni
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Excellent Customer Service from Kiera
Really happy with the way this was handled. Our original table arrived damaged, but Kiera was brilliant from start to finish. She kept us updated, chased things up and arranged a replacement, which has now arrived safely.
Things can go wrong, but I think it’s how a company deals with an issue that really makes them stand out. Kiera made the whole process straightforward and is a real credit to the company.
Thank you Kiera!
14 settembre 2026
Non scritta su invito
Really happy with my purchase and would…
Really happy with my purchase and would definitely recommend
5* for quality, service and delivery.
TY
3 settembre 2026
Non scritta su invito
Love my Alpine Beige dining table!
Ordered a table that I had seen for a while but even prior the team were great with replying to any questions I had about the item. The delivery was the fastest delivery ever was updated along the way and table was assembled too. High quality items definitely recommend if you are looking for sophisticated items. The team were absolutely lovely too very professional and knowledgeable. we
8 settembre 2026
Non scritta su invito
Poor customer service
Since posting this myforeverfurnishins have rang me. This call was very cordial, and helpful. They listened to my point of view. And immediately, agreed on my point of view. As I was not complaining about the goods, only their policy. I withdraw this post. And my star rating to 4 would have been, without this hick up.
Regards Alan
I recently bought a pack of 4 panels, but underestimated the amount I needed. I tried to order 2 panels, to complete project. But refused, as they say it has to be pack of 4. This is poor customer service imo. I would never have bought them had I known this. The acoustic panels are ok. But their policy sucks! No more from them.
8 settembre 2026
Non scritta su invito
Easy to order and navigate website
Easy to order and navigate website . Table was great quality .
Delivery was terrible , advised a Saturday delivery and waited all day . Delivery arrived late on Sunday !
30 agosto 2026
Non scritta su invito
Risposta di My Forever Furnishings
Hi,
Thank you for your review and for your kind comments regarding the quality of the table and our website. We’re really pleased to hear that you were happy with the table itself!
We’re very sorry to hear about the issues you experienced with the delivery. We completely understand how frustrating it must have been to wait in all day for a Saturday delivery, only for the delivery to arrive late on Sunday.
Unfortunately, the courier company is a separate third-party service provider and is not part of our business, so we have no direct control over their delivery schedules or the service they provide once the order has been handed over to them. That said, we certainly understand your frustration and appreciate you bringing this to our attention.
We’re glad that despite the delivery issues, you were happy with the quality of your table, and we hope you enjoy it for many years to come.
Kind regards
Kiera
Myforeverfurnishings
Happy with the service and the quality…
Happy with the service and the quality of the products.
Definitely recommend it for my friends.
1 settembre 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
So happy with my table from my forever…
So happy with my table from my forever furnishings. I was looking at the Cambridge Dining table but couldnt tell if the colour would suit my decor. I called the number on the website and within minutes i was sent some more pictures. They couldnt have been more helpful. As it was in stock it was delivered the next day and assembled. Its a lovely table, good price, good quality and fits perfetly in a small space as its 80cm wide rather than the standard 90cm.
I can highly recommend this table and all aspects of my purchase to delivery with my forever furnishings
6 agosto 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
I’m so pleased with my purchase
I’m so pleased with my purchase! I’ve been shopping around for a particular set of bar stools for my new kitchen island but everywhere I looked they were out of my budget, until I came across this website. I got a great bargain. Also communication was very good. When I asked a question it was answered straight away and I was kept up to date about when my delivery was due to arrive. I would definitely recommend.
29 luglio 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
Great communication from the seller
Great communication from the seller! Ordered Monday evening and delivered Wednesday morning.
Very happy with my purchase and will definitely be using this company again.
29 luglio 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
Love the zara dining chaira
I rang up to check the zara dining chairs were in stock. The guy was super helpful and rung the warehouse to double check and got back to me straight away. I received my chairs within a week. There is a very subtle mark on one of the arms, so i did mark them down for this.
The delivery company used Xpd were also impossible to get hold of and did not deliver the chairs in the slot given so i had to wait in all day. But i have the chairs and i do love them.
27 luglio 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
Lovely big mirror
Lovely big mirror. Delivered speedily. Delighted
20 luglio 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
Love my mirror
Very hard to find a large ornate mirror that isn’t made poorly. Quality is excellent, shipping quick and great after sale service. Highly recommend
24 luglio 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
I couldn't be happier with my…
I couldn't be happier with my experience at My Forever Furnishings. The website was easy to navigate, there was a fantastic range of stylish furniture, and the prices were very competitive. My order arrived on time, was well packaged, and the quality exceeded my expectations. Customer service was friendly, responsive, and kept me updated throughout the process. I would definitely recommend My Forever Furnishings to anyone looking for beautiful, high-quality furniture at great value. I'll be shopping here again!
16 luglio 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
Aluxo 4 piece sofa set
Absolutely in love with my new 4 piece aluxo, the fabric, colour, design & the quality! The service as been first class, answering all my questions promptly & done everything possible to get me my new sofa within a week of ordering it. I will definitely be buying off forever furnishings again & would highly recommend. A very happy customer.
2 luglio 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
High quality dining table and great…
High quality dining table and great customer service would definitely buy again.
23 giugno 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
Louis Marble table/ Amazing customer service!
I ordered the Louis Marble table, when it first came the table top was badly damaged by the delivery company. I phoned Forever Furnishings straight away and Kieran sorted a replacement to delivered straight away. The company couldn’t have done more to ensure I got the table delivered ASAP. Brilliant customer service!
Also the table is gorgeous😍
29 giugno 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
Ordered a lamp it came next day on a…
Ordered a lamp it came next day on a pallet. Very well packaged I love it. I received texts to tell me when it would arrive. Would definitely recommend thank you forever furnishings
22 maggio 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
A stressful and upsetting experience
We had a very upsetting and stressful experience with this company that genuinely affected my mental health. We ordered acoustic wall panelling from this company but the wrong colour turned up and one panel was damaged. I won't go into everything that happened on here as I found it exhausting and traumatic and do not wish to revisit. No doubt they will leave a long defensive response as per other one star reviews but we know what we saw on their website and it was not what we received. We had to fight tooth and nail via endless emails just to get them to agree to pay for return postage. Subsequently we ended up nearly £70 out of pocket as they would not cover full postage refund. We did not order any replacement panels as decided we could no longer trust them. Overall a very upsetting and stressful experience. We would definitely not order anything else from this company and obviously would not recommend.
15 aprile 2026
Non scritta su invito
Risposta di My Forever Furnishings
Hi,
We’re sorry to hear you feel this way about your experience.
To clarify the full situation from our side, your original enquiry was for a 2.8m wall panel, which we do not stock. You were directed to our website to view the available sizes and colour options. The initial finish you wanted (natural oak) was out of stock at the time. You then asked about walnut, and during a phone conversation we advised this would be significantly darker than your setting, as you had explained you already have dark furniture in the room.
You selected the walnut, which is shown on our website, and placed your order based on the product listing. This was also confirmed in your order confirmation email with images and full product details prior to dispatch.
You also contacted us to request delivery to the Isle of Wight. We advised that this is not a location we typically deliver to, but offered to see if we could source a courier on your behalf. We were able to arrange this and clearly communicated the associated cost. As a gesture of goodwill, we contributed towards this cost to assist you prior to placing the order, despite this being outside of our standard service offering.
When your goods were delivered, one panel was unfortunately damaged in transit. We acknowledged this immediately and offered a full free replacement to resolve the issue, including arranging replacement stock at no cost to you.
At that stage, you advised you no longer wanted a replacement due to concerns about the colour being too dark for your room, despite this being consistent with the product you had selected and previously confirmed before purchase.
We then worked with you over a number of emails to find a resolution. Although the items supplied matched the order placed and were not incorrectly advertised, we still offered flexibility beyond our policy. This included initially agreeing to remove handling fees, then contributing towards return costs as a goodwill gesture, even though return postage and handling fees for correctly supplied goods are normally the customer’s responsibility under our policy.
Despite this, you remained unhappy, and after further discussions we ultimately agreed to cover the full return costs, with the exception of the original outbound delivery charge, which is non-refundable as stated in our terms.
We are sorry you felt the experience was stressful. From our perspective, we did everything reasonably possible to assist, including offering a replacement, multiple goodwill contributions towards returns, and ultimately full return support despite the order being fulfilled as per the confirmed specification.
We always aim to be transparent with product listings, communicate clearly before purchase, and support customers fairly where issues arise.
Throughout the process we also apologised to you several times for the inconvenience caused, even though the issue was not due to any error on our part. As per our email correspondence, we apologised on multiple occasions in an effort to assist and de-escalate the situation, despite the order being fulfilled correctly.
We are disappointed you have left us a 1-star review despite the fact we went above and beyond to help resolve the situation and, on multiple occasions, stepped outside of our own company policy in order to assist you.
We feel it is unfair that there has been no acknowledgement of the support and assistance provided to you at every stage of this process.
Going forward, we would strongly encourage customers to carefully read our policies and product information before placing an order to help ensure a smooth and straightforward purchasing process.
Rakesh
Myforeverfurnishings
Good value for money
Good value for money, prompt delivery and really helpful delivery team
4 aprile 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
Absolutely fabulous company
Absolutely fabulous company, very efficient friendly co i would strongly recommend i love my gold lion chairs
2 aprile 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
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