Really happy with the way this was handled. Our original table arrived damaged, but Kiera was brilliant from start to finish. She kept us updated, chased things up and arranged a replacement, whic... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered a table that I had seen for a while but even prior the team were great with replying to any questions I had about the item. The delivery was the fastest delivery ever was updated along the way... Leggi di più
Since posting this myforeverfurnishins have rang me. This call was very cordial, and helpful. They listened to my point of view. And immediately, agreed on my point of view. As I was not complainin... Leggi di più
Absolutely in love with my new 4 piece aluxo, the fabric, colour, design & the quality! The service as been first class, answering all my questions promptly & done everything possible to get me my new... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Affordable and Trending Furniture & Home Decor. We are one of the leading online home furniture retailers in the UK with over 9 years experience in this industry. All of our products are sourced within the UK from very high end and reputable suppliers to give your home that contemporary finish.
Informazioni di contatto
4,6
Eccellente
94 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great product and service
Contacted promtly to say item out of stock, advised another item which I agreed to. Delivered quickly. I was contacted as I was told about delivery, and got items in a few days. I will use this company again.
30 marzo 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kieran
Myforeverfurnishings
Great customer service
Great customer service, answering all my questions before purchase and very quick delivery. Very happy with our chairs, good quality and good weight.
30 marzo 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
Great service from start to finish…
Great service from start to finish .thank you so much ,the new wave wall acoustic panels look awsome 😍
14 marzo 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
Great quality items
Had a good look at other options and this company had the best deal and great quality items. Arrived on schedule, easy to assemble and it looks fantastic. Great service all round with no issues.
27 febbraio 2026
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
Very happy with our glass cabinet …
Very happy with our glass cabinet delivered with in the time which was said on purchase. good quality not damaged would purchase again .
12 ottobre 2025
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
I couldn't be happier with the wall…
I couldn't be happier with the wall panels the quality is top notch. Straightforward installation.
1 ottobre 2025
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
Excellent Service
Lovely dining table , fast deliver, kept me updated from start to finish . Highly recommend
2 ottobre 2025
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
My cheap made in China furnishings
Not your forever furnishing at all. Low quality, outrageously overpriced drop shipped tut from China.
I doubt the owners have ever seen any of the products they sell in real life given everything is shipped directly from China. A quick reverse image search shows multiple sellers using the exact same manufacturer's image to sell the same products.
Dining room chair legs were wobbly and screws constantly needed tightening from the offset. One of the chairs gave out and completely flattened after only 2 years of mild use.
Owners blamed us for the fault and did the bare minimum to help rectify the issue, agreeing to sell us a single replacement chair at the original price. They then went back and issued a warning on their website to tighten the screws every 6 months on the product page. Not what you expect for £240 for a pair of dining chairs and certainly not anything I have ever had to do on other chairs I owned before.
Save yourself the hassle and spend your money somewhere the buyers have actually verified the quality of their products.
4 aprile 2025
Non scritta su invito
Risposta di My Forever Furnishings
Hi Chloe,
We’re disappointed to receive a 1-star review and feel it’s an unfair reflection of both the product and the service provided. We take product quality and customer satisfaction very seriously, and we’re sorry that you feel your experience didn’t meet expectations.
We work with a small selection of trusted manufacturers and suppliers who meet our quality and design standards. Every item we sell is chosen carefully to ensure it meets our customers’ expectations for craftsmanship and durability.
Had you contacted us within the first few months or even within the first year of purchase, we would have been more than happy to replace the chairs free of cost. As you didn’t report any issues within the one-year warranty period, unfortunately we were unable to replace them through our manufacturer. After two years of use, it becomes very difficult to determine the cause of any damage or wear.
We did our best to offer a fair resolution based on the information and timeframe provided, and we’re sorry that this outcome hasn’t met your satisfaction.
Kiera
Myforeverfurnishings
Quality all round
Good quality product, informed me of delivery. Great service all round!
29 settembre 2025
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
Great company to deal with nothing was…
Great company to deal with nothing was a problem ,kept in touch and delivered with problems but rectified it straight away thanks again !
28 agosto 2025
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kiera
Myforeverfurnishings
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
Ugly dining table (Chicago)
Ugly dining table, cheap quality, deceiving description, entirely different colour from the description. Worst purchase that has ruined my living/dining room. Taught me a lesson of never purchasing any furniture online. A dining table that worths £50 is being sold for £500.
I hope that no one falls in the trap snd but the so called (black and gold Chicago dining table) as the actual colour is whitish grey with few brown veins.
14 maggio 2025
Non scritta su invito
Risposta di My Forever Furnishings
Thank you for your feedback.
We are disappointed to hear your comments regarding the Chicago dining table. While we understand the item did not meet your personal expectations, we must reiterate the facts of the situation.
Had you contacted us upon opening the item—before assembling it or discarding the packaging—we would have been able to arrange a return and refund in accordance with our returns policy. However, by the time you reached out, the table had already been fully assembled and the original packaging had been discarded.
As stated clearly in our Returns Policy:
“The item(s) must be unused, in the original packaging, and in the same condition that you received it.”
Additionally, we do not accept returns for items that have been:
Assembled or modified (whether self-assembled or assembled by our courier)
Not in original packaging or poorly packaged
These conditions were communicated to you multiple times via both phone and email. As a result, we are unable to process a return or refund in this instance.
Despite this, we still offered a 5% discount as a gesture of goodwill, even though the product no longer met the criteria for return. This was a genuine attempt to acknowledge your dissatisfaction while remaining within the bounds of our policy.
Occasionally, discrepancies can occur due to manufacturer variations, and we do our best to address these promptly and fairly. However, it remains the customer’s responsibility to notify us of any issues before assembling or disposing of packaging.
Given our attempts to offer a resolution and the constraints of our policy, we do not believe that a 1-star review fairly reflects the level of support and communication we have provided throughout this process.
We appreciate that online shopping can sometimes be challenging, but in this case, we believe we have acted reasonably and in line with our clearly stated policies.
Going forward, we strongly advise that for any future purchases, you contact the retailer to raise any concerns immediately upon receipt—prior to assembling the item or disposing of its original packaging—to ensure a smoother resolution process.
Kieran
Myforeverfurnishings
Very nice service
Very nice service. It was fast and reliable. Confirmed the date and time with the phone call. Both the delivery guys were really nice. Loved the sofa. One of the best.
27 marzo 2025
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kieran
Myforeverfurnishings
Great communication
Great communication throughout the buying and delivery process, answering my queries with quick responses.
The velvet bench I purchased was beautiful too.
14 febbraio 2025
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
Best experiences ever quick reply when…
Best experiences ever quick reply when ever I had question they replied so quickly.
Highly recommended and much better then big brands with same quality.
14 febbraio 2025
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us, we are glad you are loving your new dining table! Your feedback is much appreciated 🖤
Kieran
Myforeverfurnishings
Love our marble table and chairs very…
Love our marble table and chairs very high quality , Great communication from the courier and especially from Kieran at My Forever Furnishings would definitely purchase again.
5 febbraio 2025
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kieran
Myforeverfurnishings
Very helpful and even though we…
Very helpful and even though we encountered a problem with one of the items it was resolved quickly and without fuss to our satisfaction.
7 gennaio 2025
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
Thank you so much my chairs have…
Thank you so much my chairs have arrived they look beautiful.
8 gennaio 2025
Non scritta su invito
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Rakesh
Myforeverfurnishings
Fabulous quality furniture
Bought a dining table and chairs to ship out to my home in Spain. Fabulous quality furniture. Customer service from My Forever Furnishings is amazing the person I dealt with kept in touch with me and couldn’t be more helpful when waiting for my transport company coming to collect the table going out of his way to make sure someone would be there so I could get it in time for Xmas day. I would highly recommend this company to anyone. Thankyou ! Claire
16 dicembre 2024
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kieran
Myforeverfurnishings
This is the most hassle free purchase…
This is the most hassle free purchase ive ever done. I usually dont leave reviews but this company deserves one because everything was so professionally handled. And the pieces of furniture i got are chef kiss. Good quality, excellent customer service, nothing to complain about. I am so pleased with my purchase.
9 dicembre 2024
Risposta di My Forever Furnishings
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated 🖤
Kieran
Myforeverfurnishings
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.