We picked up a screw in our front tyre on the M1 while returning from Holiday on Saturday morning. I had 2 little children who just wanted to get home after a long trip. They were very busy being a Sa... Leggi di più
L'azienda ha risposto
Westfield Coomera 109 Foxwell Road Enter off, Creek Road, 4209 Coomera, QLD, AU
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We picked up a screw in our front tyre on the M1 while returning from Holiday on Saturday morning. I had 2 little children who just wanted to get home after a long trip. They were very busy being a Sa... Leggi di più
L'azienda ha risposto
Was amazing customer service and support towards helping with an oil leak and Tyres on my partner’s car. Big thanks to lucky
L'azienda ha risposto
As a Car Dealer and Rent a Car operator, I have been using MyCar for our Fleet Servicing. Always been good until now. But this branch, first time going there, charged $120 more than usual and didn't h... Leggi di più
from booking a service, drop off is easy convient and always friendly even if busy. they always call if they find anything else thats not in the service, confirm price and work. I can not fault them.... Leggi di più
Scritti dall'azienda
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Westfield Coomera 109 Foxwell Road Enter off, Creek Road, 4209, Coomera, QLD, Australia
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Really appreciated the above and beyond the team (Manager) went to help me out.. They will be my mechanic from now on .. thanks
Lucky is a big reason I use MYCAR his energy is amazing, the service is super the text updates handy
great experience all around
Lucky the guy who was the only reason i chose this store.. i will continue to have all my cars serviced there .
Excellent customer
Service.
Even though I ordered long size tyre, they arranged better tyre for me and had good service.
Great service, very quick and well priced. The mechanic was knowledgeable and very friendly. Would highly recommend.
Customer service was great. I had a slow leaking puncture and was done so quickly, last minute, on new year event. Took around 20mins. Tried pimpama numerous times, but they didnt want to assist. Coomera took me in a heart beat. It was covered under tyre warranty, but still they were willing to assist and got me back on the road within 30mins. Thank you coomera mycar for always going above and beyond:)
I continue to receive an excellent experience each time I get my car serviced here. From the moment I arrived, the staff were friendly, professional, and easy to work with. The gentleman that walked out to the car and asked me to explain the minor issues in detail then went further by informing me of the early drop-off box available and recommending a movie to see to take some time out while waiting for the car - Thankyou, this service was remarkable. The team at mycar always explain everything clearly, they don’t try to upsell unnecessary services and they keep me updated throughout the whole process.
The service was completed on time, the pricing is fair, and my car runs better than ever. It’s clear they take care about their customers and in the work they do.
I would certainly highly recommend this place to anyone looking for honest, professional, efficient, reliable car service every time. Merry Christmas guys and thankyou.
The team at My Car Coomera were excellent in the 100,000 km log book service of my vehicle.I was kept updated on additional service requirements on the day eg.wheel alignment and new wiper blades were suggested.We had a medical appointment early afternoon and the job was completed by the midday finish request.5 star effort,appreciated so much 😊👍
The customer service was amazing and nick was very friendly and helpful.
Customer service is always good. This particular occasion had to drop the car off at 8am for a service. The car was not looked at until about 11am. It had to have a few other things done to it but it only took 2hrs labour & it wasn't finished until 3.45pm.
I also now its a busy time of year but I was abit miffed on time schedule.
They were upfront with all work done and phoned to confirm the go ahead plus the cost
Staff friendly and helpful
Our main concern is the time it takes to get through to book via the call centre. This needs addressing as it’s very frustrating
Friendly, honest and returned my car back in a very timely fashion!!
Excellent service
I arrived on time at 8am and the customer service man put my car straight in for service to prevent me waiting around. The service was completed promptly and several minor 'watch items' were brought to my attention. Prompt and professional service!
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