mycar Tyre & Auto - Coomera Recensioni 446

I dealt with Lucky who was awesome and super helpful.
He had my car in and my tyre replaced and out again in under an hour.

All round great experience. Good pricing and great communication. Very knowledgeable. Highly recommend

Easy to book and make the right selection of tyres for my car. Allocated parking for Mycar customers means I didn't have to drive around looking for a car park. Advice on the condition of my current tyres and a recommendation for my safety. Quick service, 2 hours from start to finish. Great after sale services.

Good customer service..been using there service for more than 8 years now.

Great service and professionalism at MyCar Coomera !

Excellent service, in the time frame I was told.

Advice was from experienced and competent operators, delivered in a way that didn’t feel I was being spoken down to or being patronised. Got the best outcome possible with top shelf assistance.

Happy with the overall experience.
Matched the Tyre change quote with the cheapest offer found online. Great service and very professional.

Definitely will revisit the Coomera Service center.

Great customer service. They even price matched a competitor and they offered more warranty etc. Thank you.

Damien and the team did an amazing job servicing our son’s car with a competitive quote and fast repairs. Highly recommended

Fast and friendly service

Fast, efficient and professional service.

Put the car in for a service and the serviced it

Always a pleasure, never any hassle and always left feeling I had a win.

Came in stressed about getting a puncture in a tyre fixed before the long weekend, the guys there managed to squeeze me in and get me sorted with a new tyre! Prompt good service 👍

Dropped my car off was given a time to pick up. Went back and my car had not been touched. I booked it in for a certain time as I needed to be somewhere else.
When I voiced my concern to the worker he was dismissive and unapologetic.
Not happy at all.

I booked my service online, arrived and was explained the service. They rang me to advise further work required, explained why. Work completed before I started work. Very professional and MyCar offer road side assist for 12 months after servicing my car and a whole lot more than other service centres.
Very happy with professional service.
Staff were very helpful and friendly.

Had a major service completed by the team at Coomera and the experience and customer service was top notch. The team were so helpful and informative, will definitely be returning for future services.

Great service and work always

I recently took my car to My Car Coomera because the tyre pressure warning light came on. I explained the situation at reception and asked them to check whether it was a puncture or something else, as I wasn’t sure myself.

The service was slow. It took nearly 4 hours to complete. When I returned to collect my car, the staff member at the front desk was on the phone the entire time. Without any explanation, he simply recognised me, handed me the eftops machine, pointed at it, and expected payment. There was no communication at all about what the issue was, what had been done, or the condition of my tyres.

When I reviewed the invoice, it only stated that all tyres were pumped and no issues were found. However, just one day later, the tyre went flat again, and it turned out there was actually a nail in it. This shows that the issue was not properly diagnosed or checked in the first place.

Overall, I’m very disappointed with the lack of communication, professionalism, and attention to detail. Because the problem was not properly identified, I had to go to another tyre shop and pay additional costs to get it properly repaired. I will not be returning, as I no longer trust the quality of their service.