Bird Buddy customer service has always gone above and beyond to solve any issues I've had. At a time when service elsewhere has suffered, Bird Buddy excels. Consider this fine after care when decidi... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The Bird Buddy Team was super helpful. They worked with me to try to resolve the non- working feeder camera problem I was having. After it was decided my camera wasn't repairable, they sent me a new c... Leggi di più
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The hummingbird Birdbuddy and also the Birdbuddy feeders takes to long to process a bird “feeding or sitting”. It takes over a day to show a video. All situations for a video are good if not great wit... Leggi di più
L'azienda ha risposto
I made a mistake in placing my order. I ordered two of the new feeders when I only wanted to order one. I reached out immediately and was guided on how I could reach customer. I sent an E mail expl... Leggi di più
Dettagli dell'azienda
Informazioni su mybirdbuddy.com
Scritti dall'azienda
Experience the magic of nature with Bird Buddy, the AI-powered bird feeder that connects you to the wildlife around you. It alerts you when birds visit, takes high-quality photos, and uses smart technology to identify different species, helping you build a personal collection of the birds in your backyard.
Featuring an advanced camera and motion detection, Bird Buddy ensures you never miss a thing. The app sends you instant updates when a bird arrives and shares interesting details about its behavior. You can even turn birdwatching into a fun game by collecting species in the app and learning cool facts about each one.
Bird Buddy is much more than just a feeder; it's a way to learn about and protect local wildlife. By sharing your bird sightings with global databases, you assist researchers in monitoring bird populations and promoting environmental awareness.
Designed for nature enthusiasts of all kinds, Bird Buddy can turn any outdoor space into a lively haven. Whether you’re a seasoned birdwatcher or a newcomer, its user-friendly design and enjoyable features make it easy to connect with nature.
Join a worldwide community that is making a difference, one bird at a time.
Informazioni di contatto
Stati Uniti
- mybirdbuddy.com
4,3
Eccellente
1292 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very happy with the way my situation…
Very happy with the way my situation was resolved. Very pleasant and prompt customer service.
25 marzo 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience💚 It’s nice to hear that things worked out smoothly and that our support was helpful along the way. We wish you many more wonderful moments with your visitors 🐦
Risposta di mybirdbuddy.com
That’s nice to hear 💚 We’re glad everything arrived and hope you’re enjoying both of them. Wishing you double the birdwatching fun 🐦
The representative that helped me went…
The representative that helped me went above and beyond to help me out.
25 marzo 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience 💚 We’re glad our support team could help and make things easier for you. Happy birdwatching 🐦
Really helpful customer service
Really helpful customer service, outstanding response and they resolved my issue immediately.
31 marzo 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience 💚 We’re happy to hear our team could assist and get your issue sorted right away. Wishing you lots of wonderful birdwatching moments ahead 🐦
Customer service is top notch
Customer service is top notch. Lost the pole mount for my feeder so I contacted them wishing to purchase one. Was very happy when their representative said she was shipping one out, no charge to me. Proves to me that Birdbuddy is an A+++ company
31 marzo 2026
Risposta di mybirdbuddy.com
Hi Judy, thank you for sharing your experience 💚 We’re glad the pole mount got sorted and happy that our team could help. It’s wonderful to have you as part of the Birdbuddy community. Happy birdwatching 🐦
Job well done!
Your prompt response, no hassle with replacement camera, you honored your commitment on honoring your warranty!
Thank your entire staff, job well done. These words will be passed on to others.
Thank you
Chuck
27 marzo 2026
Risposta di mybirdbuddy.com
Hi Chuck, thank you for kind words 💚 It's wonderful to hear our team could assist quickly, and smoothly and we truly appreciate you passing the word along. We wish you many more joyful moments with your feathered friends 🐦
I had a broken piece on my Bird Buddy
I had a broken piece on my Bird Buddy. I contacted Customer Service and I received the replacement part in just a few days.
27 marzo 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience 💚 We’re glad your replacement arrived quickly and that your Birdbuddy is working well for you. Happy birdwatching 🐦
Great Customer Service! Quickly and efficiently replaced a…
Quickly and efficiently replaced a broken part in my feeder at no cost to me.
22 marzo 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience! 💚 We're happy that our team could support you helpfully and promptly. We wish you many more joyful moments with your visitors 🐦
After camera broke, received a new replacement
When my Bird Buddy camera stopped working, I put a ticket in asking how to buy a new camera without the feeder. Instead, the friendly customer service wrote back, and with a few questions, asked me to send back the broken camera while they sent me a replacement camera for free. Everyone was very friendly, the service was fast, and my new camera is up and running well.
25 marzo 2026
Risposta di mybirdbuddy.com
Thank you for sharing your experience 💚 We're happy to hear that everything was resolved smoothly and that the team could help you get back to birdwatching quickly. We wish you many more wonderful birdwatching moments ahead 🐦
Risposta di mybirdbuddy.com
Hi Catchy, thank you for sharing your experience 💚 We're happy to hear that everything was resolved smoothly and quickly. Wishing you many happy birdwatching moments ahead 🐦
Great service
27 marzo 2026
Risposta di mybirdbuddy.com
Hi Terry, thank you for sharing your experience 💚 We're happy to hear that our team could support you helpfully. Happy birdwatching 🐦
Risposta di mybirdbuddy.com
Hi Antonia, thank you for sharing your experience 💚 We're glad that our team was helpful and everything was resolved smoothly. Happy birdwatching 🐦
Customer service was extremely helpful…
Customer service was extremely helpful and replaced my camera pro which was no longer working.
20 marzo 2026
Risposta di mybirdbuddy.com
Hi Tonya, thank you for sharing your experience 💚 We're happy to hear that our team could support you helpfully and promptly. Happy birdwatching 🐦
Excellent customer support with genuine care
Excellent customer support every time I've been in touch. Every single person who is interacted with me has been polite and friendly and gone to great efforts to understand what the issue is and then worked hard to correct him. When it's been handed over to different people, they have always read the notes and picked up so I haven't had to keep re-explaining and they have resolved every issue every time. I really get the impression that they all care and work hard to help their customers. Thank you!
21 marzo 2026
Risposta di mybirdbuddy.com
Hi Lex, thank you for sharing your experience 💚 It's wonderful to hear that our team could assist through every step and clarify things throughout your interactions. Having smooth transitions between staff and getting to the heart of the matter quickly allows for more time with your feathered visitors. We wish you many wonderful birdwatching moments ahead 🐦
You have solved my problem!
You have solved my problem!
I am looking forward to receiving the new “working camera” !
26 marzo 2026
Risposta di mybirdbuddy.com
Hi Lair, thank you for sharing your experience 💚 It's great to hear that everything was resolved smoothly. We wish you many more wonderful birdwatching moments ahead 🐦
Bird Buddy 2 question
The quick response and they answered my question to my satisfaction.
27 marzo 2026
Risposta di mybirdbuddy.com
Hi Susan, thank you for sharing your experience 💚 We're glad to hear that our team cleared up any uncertainties. We wish you many more wonderful birdwatching moments ahead 🐦
Everything went very well
Everything went very well. All communications were responded to promptly. Very good customer service!!
24 marzo 2026
Risposta di mybirdbuddy.com
Hi Jeffrey, thank you for sharing your experience 💚. It's wonderful to hear that our team was helpful and everything was resolved smoothly. We wish you many more joyful moments with your visitors 🐦
Risposta di mybirdbuddy.com
Thank you for sharing your experience 💚 We're glad that our team could support you promptly. Happy birdwatching 🐦
Service is outstanding
I could not get it to pair with my wi-fi, and Bird Buddy responded right away. They handled my entire return promptly. Very happy with their service!
27 marzo 2026
Risposta di mybirdbuddy.com
Hi Sandy, thank you for kind words 💚 It’s wonderful to hear that our team could support you promptly and helpfully. We wish you many more joyful moments with your feathered visitors 🐦
Good, but still falling a little short
March 27, 2026
chat box was helpful as far as it went…I still prefer a real live customer service professional.
27 marzo 2026
Risposta di mybirdbuddy.com
Thank you for your feedback 💚 We’re glad the chat was helpful, and we understand the preference for speaking with a real person. Your input is appreciated and will be shared with our team as we continue improving the support experience 🐦
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