Motor Range Recensioni 4.295

TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ericka and Malissa on the front desk at Motor Range were brilliant while my car was in for brake repairs. From the moment I arrived, they were friendly, welcoming, and put me at ease. They kept me u... Leggi di più

Valutata 5 stelle su 5

Fantastic experience by someone reluctant to buy from a sales lead company. I definitely wouldn’t have bought if the sales person was pushy or your typical car salesman stereotype. Our sales guy... Leggi di più

Valutata 1 stelle su 5

My son bough ought a hybrid car looked like a good deal but did not get charging cable, handbook or locking wheel nut was told dont need any of these as car ran on petrol! Eventually got cable but c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just had a repair job done at Motor Range Ashton. Meticulous care and attention shown by Kenny-Body Shop Manager and his staff. Totally professional throughout, Kenny did a magnificent job on repai... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

The Northwest's No. 1 for used cars with over 2000 cars available across two supersites in Liverpool & Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team or live chat on our website - visit www.motorrange.co.uk. Find our Liverpool branch on Dunnings Bridge Road opposite Sefton Retail Park at the end of the M57/M58 motorways (Satnav L306YW). Visit our Manchester branch on Alexandria Drive, Lord Sheldon Way, off the M60, OL7 0QN. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

4295 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quick and smooth service

Quick and smooth service, very friendly, Sal has been amazing he was very attentive and looked after us making sure we knew about everything regarding paper work and the car itself. He even greeted us with coffee (which was very nice) although Sal has been with this particular Motor Range he is a credit to your company. Thank you Sal

12 febbraio 2026
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Risposta di Motor Range

Thank you Alison for the 5 star review! Your kind comments will be passed on to Sal at our Manchester branch. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

New car collected Amazing top quality service been so…

Amazing top quality service been so supportive would strongly recommend Paul Eastwood and Steve Powell Elliott and Arron amazing team

11 febbraio 2026
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Risposta di Motor Range

Hello Kai, thanks so much for the 5 star review! Enjoy your new car!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

I needed a car on short notice as my…

I needed a car on short notice as my old one broke down. Dealt with a Mathew Tierney and couldn’t be happier with my service, the deal I got and ultimately the car. Would highly recommend to any friends and family.

10 febbraio 2026
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Risposta di Motor Range

Thank you Angus for the five star feedback, Your kind comments will be passed on to Mathew. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Matt tierney looked after me every step…

Matt tierney looked after me every step of the way couldn’t recommend him any more top
Man 👌

10 febbraio 2026
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Risposta di Motor Range

Thank you Adam for the 5 star review! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Great Staff, Great Service.

Im a very happy returing customer.. I've bought 2 cars from Rob West ( who was recommended by friends) and decided to change it again after 3 years. I arrived with the intention of dealing with Rob again, as I walked towards the office, I heard a loud, cheery voice shout " HI, CAN I HELP YOU"?
I turned around to be met by a very happy Jason Williams who escorted me inside and Rob came over to say Hi and we had a catch up. I had written down 2 cars already in mind, we discussed them both and I went with my favourite make. I put a deposit down and left to await further contact. After sleeping on it, I decided that I didn't like the colour and researched further cars. I emailed Jason with a million questions who rang me back to discuss.
I chose a newer, more expensive car and I was really happy with the new colour.
I purchased the car today and am extremely happy with it, I didn't know there was voice recognition to type and send return messages, hee hee!
At no time did Rob or Jason pressure me into anything, they certainly dont encourage you to overspend. They are very honest in their professional opinion and they advise and allow you to make your own decision. Nothing is too much trouble for these guys and that's why I returned for my third car.
All the staff at Motorange are friendly and I observed them interact with other customers, they are all a credit to MR.
THANK YOU ROB & JASON, enjoy your Beers xx

10 febbraio 2026
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Risposta di Motor Range

Hello Vic, what a lovely review! Thanks so much for taking the time to leave this great feedback. Your kind comments will be passed on to Jason and Rob. We hope you love your new car and of course id you require any further assistance in the future, just get in touch! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 1 stelle su 5

Car misrepresented – major faults within months - avoid at all costs

Avoid at all costs.

In August 2025 this dealership sold a car to my elderly, disabled father (a RAF veteran) claiming it had Full Service History and a valid 7-year Kia warranty. We were persuaded to purchase an additional warranty on the basis that the Kia warranty “didn’t cover everything”.

The car broke down in February 2026 with major turbo and injector failure despite being only 5 years old and purchased at around 14,000 miles. We later discovered it had not been properly serviced or re-MOT’d before leaving the forecourt, despite being told it had been.

We were also told Kia service history is “online only” and that this was why no service book was provided. We have since confirmed with Kia dealers that this is incorrect.

The dealership has now admitted the vehicle has **no service history whatsoever**.

They are refusing to accept return of the vehicle and are describing the situation as “he said / she said”, despite the fact the assurances were given repeatedly before purchase. Both Kia and the finance company have advised that the vehicle is not fit for purpose and the matter is now under formal investigation.

This situation has caused significant stress to a vulnerable customer. We are escalating through finance and the relevant ombudsman.

Buyers should proceed with extreme caution.

10 febbraio 2026
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Risposta di Motor Range

Hi Sian,

Thank you for taking the time to leave your review. We are very sorry to read about the situation you’ve described and we sincerely apologise for the stress involved.

We take allegations regarding service history, warranty representation, and vehicle preparation extremely seriously. It is never our intention to mislead any customer and I am sorry to hear this is how you feel.

As the matter is now being formally reviewed with the finance company and relevant parties, we will of course co-operate fully with that investigation. We are committed to ensuring the facts are properly established and that a fair and appropriate resolution is reached.

We are sorry that you feel this has not been handled to your expectations so far. If you would like to discuss anything further directly, please contact me at laura.gilchrist@motorrange.co.uk with the vehicle registration and your preferred contact details so I can ensure everything is being fully reviewed at a senior level.

Kind regards,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Friendly staff

Friendly staff, helpful

10 febbraio 2026
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Risposta di Motor Range

Hello Ezra, thanks for the 5 stars!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

I highly recommend Motor Range car…

I highly recommend Motor Range car sales. My car broke down and it was so old - not worth fixing again. After looking at many paces we end up here and it was so nice to have enough time to look around and we were not pushed for hard sales.
Would like to give a shout to Paul Eastwood ant this branch and say Thank you for his professionalism, great advice and no question was left unanswered. We got new car super clean and sparkly, all documents were prepared perfectly. Paul sorted all!
Highly recommend 5*

9 febbraio 2026
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Risposta di Motor Range

Thank you Dorota for the 5 star review! We are delighted to hear you have enjoyed your car buying experience, and your kind comments will be passed on to Paul at our Manchester branch. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Great place

The guys are fantastic and look after you well. Zain was very helpful.

9 febbraio 2026
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Risposta di Motor Range

Thanks Julie for leaving this 5 star review! Your kind comments will be passed on to the team at our Manchester branch.

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Very attentive advisor Jack Garlick

Very attentive advisor Jack Garlick
Extremely helpful and informative
Excellent customer service by all staff
Warm and welcoming
Professional service provided
Would highly recommend and have been a returning customer many times previous
Excellent service

8 febbraio 2026
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Risposta di Motor Range

Hello Claire, thank you for the 5 star review! Your kind comments will be passed on to your sales advisor Jack. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Brilliant customer service from Alec…

Brilliant customer service from Alec and Izain. These guys are top notch in customer service. Very attentive, fast response and explicit to ensure customer happiness. I wouldn't hesitate recommending these guys.

8 febbraio 2026
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Risposta di Motor Range

Hello Faith, thanks for the 5 star review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

How fun was it to buy my first car from…

How fun was it to buy my first car from lpool motor range Gareth an big Ste what a brill day looked after from start to finish ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

8 febbraio 2026
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Risposta di Motor Range

Hello Kerry, thank you for taking the time to leave this 5 star review! Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Ryan was very helpful right from the start!

Ryan was really helpful from the start. Gave us a clear understanding of what it would cost for the car and everything included and made sure everything was perfect for handover. He kept in contact and made sure any questions I asked he answered and didnt mither me pestering him with lots and lots every day.

7 febbraio 2026
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Risposta di Motor Range

Hello Libby, it's great to read your five star review! Your kind words will be passed on to Ryan at our Manchester branch. Enjoy your new car!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Fabulous

So easy to find a car. we came just looking after a couple years of trying find the right one. We came and we did. Fabulous sales man Nick b. Highly recommend using motor range. Thankyou for all your help.

1 febbraio 2026
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Risposta di Motor Range

Hi Victoria, thanks so much for the 5 star feedback. Your kind comments will be passed on to your salesman Nick B. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

I recently purchased my car from motor…

I recently purchased my car from motor range Liverpool and I'd just like to say Caitlin was absolutely fantastic went above and beyond to help to find the perfect car would highly recommend she's a credit to the company ☺️

3 febbraio 2026
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Risposta di Motor Range

Hello Steven thank you for taking the time to leave this 5 star review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Valutata 5 stelle su 5

Guy was very helpful

Guy was very helpful, did his best for the price was friendly and made us feel comfortable and at ease

6 febbraio 2026
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Risposta di Motor Range

Thank you SImon for taking the time to leave this excellent feedback. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

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