They were awaiting stock on a particular item (the same as every other supplier for this item), gave me helpful options but i decided to wait for the item. They ended up supplying it super quicker in... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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This company is so easy to deal with from first contact , items are always well packaged and every thing I have ordered has arrived on time . I Would not hesitate to recommend them & will definitely u... Leggi di più
My house number was missing from my details and was immediately picked up by James and rectified after he emailed me. My motorcycle screen arrived quickly and was brilliantly packaged to avoid dama... Leggi di più
From the date of dispateched to receiving item, the tracking was awesome. The personnal replied all my enquiries promptly. Only one set back was, the item stock was unavailable at the time of purchase... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Welcome to Motorcycle Performance Store, your ultimate destination for premium motorcycle parts and accessories. As proud official UK distributors for renowned brands like Termignoni, Ixil, QD Exhausts, and Puig, we're here to elevate your riding experience. At Motorcycle Performance Store, we understand that every rider has unique preferences and requirements when it comes to their bike. That's why we offer a vast selection of high-quality products to cater to all styles and needs. Whether you're looking to enhance your bike's performance, customise its appearance, or simply perform routine maintenance, we've got you covered with an extensive range of options. Our commitment to excellence doesn't end with our products; it extends to our service as well. With a team of experts who possess an in-depth knowledge of our offerings, we're always ready to provide you with valuable advice and assistance. We understand that choosing the right parts and accessories for your motorcycle can be a crucial decision, and we're here to make that process as smooth as possible. One of our top priorities is ensuring that you receive your orders promptly. We offer efficient worldwide delivery options, including next-day delivery within the UK, so you can start enjoying your new additions to your bike without delay. We're dedicated to ensuring your riding experience is nothing short of exceptional. With our high-quality products, expert guidance, and efficient delivery, we're here to help you turn your motorcycle into a true masterpiece. Your satisfaction is our priority, and we can't wait to hear about your experiences with our products and services on Trustpilot. Welcome to the world of superior motorcycle performance and customisation with Motorcycle Performance Store.
Informazioni di contatto
Bank Street, GL168BA, Coleford, Regno Unito
- 01600 772121
- info@motorcycleperformancestore.co.uk
- motorcycleperformancestore.co.uk
4,7
Eccellente
382 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Brilliant communication
Brilliant communication, and delivery speed! Was told there would be a 3-4 week wait on delivery got it in a week and a half. Would definitely recommend and use again in the future.
26 febbraio 2026
vendeur de trés mauvaise fois .il vous…
vendeur de trés mauvaise fois .il vous vend 1 article avant meme la reception vous dites au responsable par telephone que vous annulez la commande car trouvé moins cher chez la concurence.le responsable repond que c est impoqsible.vous envoyez la preuve du concurent moins cher.5 minutes aprés il vous remercie de l avoir avertit et a dénoncé au fabricant le concurent qui vend moins cher car il vendrait a perte .quelle mentalité de charogne.ensuite quand vous refusez le colis qui arrive chez vous le responsable dénommmé steve vous dit que s il vous rembourse il retiendra 260 euros mimimum de frais de douane .si ce vendeur s amuse a cela je déclare que c est le plus gros voleur que j ai.connu car quand j ai dit que je refuserai la livraison il ne m a pas dit que je devrais payer 260 euros de frais.j attends si le responsable s amusera a me voler mon droit de retractation de plus le site etait en anglais et de bonne fois jamais je n aurais commandé la meme piece si j avais qu il comptait me voler cette somme de 260 euros .magasin a fuir.
3 marzo 2026
Non scritta su invito
Risposta di Motorcycle Performance Store
Bonjour Patrick Pradere,
Nous sommes sincèrement déçus de voir que vous avez choisi de laisser un avis d’une étoile.
Par souci de transparence, nous souhaitons clarifier les faits concernant cette commande.
Vous avez passé une commande auprès de notre société et les marchandises ont été expédiées rapidement. Comme clairement indiqué sur notre site internet et lors du processus de paiement, les commandes exportées sont vendues sans TVA britannique. Toutefois, la TVA à l’importation ainsi que les éventuels droits de douane sont à régler dans le pays de destination. Ces charges sont fixées par les autorités locales du pays du client et ne sont ni contrôlées ni perçues par notre société. Cette procédure s’applique à toutes les expéditions internationales.
Après l’expédition du colis et alors qu’il était déjà en transit, vous nous avez contactés pour demander un geste commercial afin de ne pas avoir à payer de frais supplémentaires. Comme nous vous l’avons expliqué, nous ne pouvons pas modifier les factures commerciales ni les déclarations douanières. Cela est contraire à notre politique d’entreprise et à la réglementation douanière internationale.
Alors que l’envoi était déjà en transit, vous nous avez informés avoir trouvé le même produit ailleurs à un prix légèrement inférieur et vous avez ensuite refusé la livraison du colis en raison des taxes et droits appliqués dans votre pays.
Nous souhaitons également clarifier un point important de votre avis : nous n’avons jamais indiqué que nous conserverions des frais de douane. Ces frais sont appliqués par les autorités du pays de destination et ne sont ni payés à notre société ni conservés par celle-ci.
UPS nous a confirmé que le colis a été refusé et qu’il est actuellement en cours de retour vers notre société. Comme indiqué précédemment, une fois les marchandises reçues et vérifiées, le remboursement sera effectué conformément à nos Conditions Générales de Vente. Les éventuels frais de retour facturés par le transporteur en raison du refus de livraison pourront être déduits du montant du remboursement.
Motorcycle Performance Store est fier d’offrir un service client professionnel et de maintenir une excellente réputation grâce aux nombreux avis positifs laissés par des clients du monde entier. Nous expédions chaque jour à l’international et la grande majorité de nos clients comprennent que les taxes locales et droits d’importation sont à régler dans leur propre pays.
Nous avons publié cette réponse par souci de transparence, pour vous-même ainsi que pour tous les autres clients qui consultent nos avis et qui font confiance à notre entreprise depuis de nombreuses années. Nous restons engagés à exercer notre activité de manière professionnelle et transparente.
Cordialement,
Motorcycle Performance Store
Excellent service
24 febbraio 2026
Great company
Items came really quickly and where well packed and in perfect condition.
Would certainly use your company again.
23 febbraio 2026
Really helpful and informative lots of…
Really helpful and informative lots of emails for an exhaust for a new model bike ordered it and it was delivered exactly when they said it would be
Highly Recommended
10 febbraio 2026
Used these guys before was very pleased…
Used these guys before was very pleased with the service even telephone me to advise some of my order was on back order, so i had no issues in using again and once again was not let down.
5 febbraio 2026
Great service
My house number was missing from my details and was immediately picked up by James and rectified after he emailed me.
My motorcycle screen arrived quickly and was brilliantly packaged to avoid damage.
I highly recommend this company and will certainly use them again.
Well done and many thanks.
9 febbraio 2026
an entirely smooth process right from…
an entirely smooth process right from ordering all the way to delivery was quick and hassle-free.
9 febbraio 2026
Fast accurate and well packed
9 febbraio 2026
Can be recommended!
Simple, fast and straightforward.
Quick feedback when the parts were not in stock to clarify further action.
29 gennaio 2026
Brilliant assistance
Brilliant assistance, very knowledgeable. Very helpful in person and on the phone.
19 gennaio 2026
Packed and shipped my order the same…
Packed and shipped my order the same afternoon! Well packaged, all was good 👍
13 gennaio 2026
Great service
16 gennaio 2026
Excellent service, fast international shipping, highly recommended
I had a great experience with Motorcycle Performance Store.
Communication was clear and professional from start to finish, the order was processed quickly, and the item was shipped internationally with DHL without any issues.
The packaging was excellent, everything arrived exactly as described, and tracking updates were accurate throughout the process.
Even with customs and international delivery, everything went smoothly and as expected.
I would definitely order from them again and highly recommend them to anyone looking for quality motorcycle parts and reliable service.
14 gennaio 2026
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