MoparPartsGiant.com Recensioni 

834
•
TrustScore 4 su 5

3,8

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Valutata 5 stelle su 5

Quick and easy for the Scatpack spark plugs job, the gah**** dealer was talking about 1k bucks for these things big shout out to Mopar giant 👌🏼

Valutata 5 stelle su 5

Was easy to find the engine air hose for my car, verify that it is compatible with my exact trim, and the part arrived quickly and in perfect condition with the tag from the dealership showing that it... Leggi di più

Valutata 2 stelle su 5

They have parts and are way cheaper than other sites but holy crap is their shipping estimates wrong. You get a shipping estimate of 3-4 days and then it takes 2 weeks to get to you. It might be worth... Leggi di più

Valutata 5 stelle su 5

I live in California and drive a 2012 Jeep GC. I can get parts from Parts Giant faster than I can from my local Jeep Dealer. Simply always submit your serial number and get the correct part even if... Leggi di più

Dettagli dell'azienda

  1. Negozio di autoricambi

Scritti dall'azienda

Looking for the best customer service, unbeatable prices and fast shipping? Well you have come to the right place. At MoparPartsGiant, we have been providing world class Mopar products and services to our customers for over a decade. We offer OEM Mopar parts for the most affordable prices that are generally shipped within three business days from our authorized region based Chrysler dealers.

Scritti dall'azienda


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

834 recensioni

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Ha risposto al 79% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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3,8

Tutte le recensioni

(834)

306 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

GOOD LUCK CANCELING A BACKORDER

Canceling a product with these people is basically impossible. They sent me an email stating an item would be delayed a week so I approved the delay. Then a day later I get another email stating it will be a month delay. So I try to email and cancel, I get a kick back email stating I can't email in like I did. So I called, spoke to miserable person #1. She denied my cancellation even though my parts were backordered. Transferred to Manager #1 who denied my return.

So if you want to cancel just call CC company and dispute charges. It seems this company only likes to sell parts not manage a business with cancellations and returns do to defective or backorders. Customer Service is non existent here.

28 agosto 2026
Non scritta su invito
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Risposta di MoparPartsGiant.com

Thank you for your feedback.

We sincerely apologize for any inconvenience. The affected parts were identified as special-order, non-cancellable items, and the estimated shipping timeframe was provided for review before the order continued. Once the order was accepted under those terms, cancellation was no longer available.

Your feedback is essential for improving our services.

Valutata 1 stelle su 5

DO NOT DEAL WITH THIS STORE

DO NOT DEAL WITH THIS STORE - They show their parts as a group of the same part and show a price for what appears to be the group but then sells only ONE part. $6 plus $12 shipping for a plastic clip the size of a wingnut. Deceptive advertising. Their return process requires pictures of part, packaging, etc and a different email address, What a waste.

21 agosto 2026
Non scritta su invito
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Risposta di MoparPartsGiant.com

Thank you for your feedback. We apologize for the inconvenience. However, the prices of parts on our website are listed as unit prices unless stated as a set, kit, package, etc. in the description. The website image is for gerenal illustration purposes.

We appreciate your understanding, your feedback is essential for improving our services. For more information please review our sales policy: https://www.moparpartsgiant.com/service/mopar-sales_policy.html

Valutata 1 stelle su 5

They cancelled my order because they couldn't tell me when it would ship

Refused to process order unless I accepted that the parts were non returnable and the order couldn't be cancelled. Yet, they refused to give a ship date. I am not paying for a part that may or may not be delivered when I need it. They cancelled my order. Their reviews on TrustPilot are 3.8. Their own online reviews they post is 5.0; I wonder why

27 agosto 2026
Non scritta su invito
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Risposta di MoparPartsGiant.com

Thank you for your feedback. We apologize for any inconvenience regarding your order. To clarify, on the same day your order was placed, we advised you of the non-returnable condition of the control parts and provided an estimated ship date. After you advised us that you preferred to shop elsewhere rather than proceed based on the estimated timeframe, the order was canceled accordingly.

We regret that we were unable to meet your timing needs. Your feedback is essential for improving our services.

Valutata 1 stelle su 5

Totally Bad Do Not Use Unless You Like Disappointment.

What went wrong? Everything. I order one simple item and received a totally different one. Not even in the same ballpark. I ordered a radiator hose. They sent me a literal hex nut in a baggie, that was it. The baggie had two different labels on it, one for the hex nut and someone stuck the label on it for the radiator hose.
QC failed big time. If you can't tell the difference between a radiator hose and hex nut then you need a new job.
Then I submitted the request for a replacement and was told it would take 2 days for the RMA. And then 5 days later I reached back out because I had not received anything. The chat person I spoke with was able to get me the RMA in about 10 minutes. And the person in the RMA office sent me an RMA for a return part stating I "No longer needed" the part.
Never did I say I wanted to return the part. I did not get the part I ordered and I wanted to send this part back and get what I bought. But now here we are back at another two days waiting for the RMA team to unscrew their mistake and send me an RMA for the return of the hex nut and send me the correct part. This is completely unacceptable customer service. I cannot recommend this business to anyone. No one has even attempted to make this right.

17 agosto 2026
Non scritta su invito
Valutata 3 stelle su 5

I received what was ordered in a quick…

I received what was ordered in a quick manner, but the parts were not the ones I needed for my 2006 Jeep Wrangler Unlimited, it looks like they changed the vent to a Ram truck vent.

31 luglio 2026
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Risposta di MoparPartsGiant.com

Thank you for your feedback. We’re glad to hear your order arrived quickly. We’re sorry the parts did not look like what you expected for your 2006 Jeep Wrangler Unlimited. In some cases, the manufacturer supersedes a part with an updated design or appearance, which can differ from the original while still being the correct OEM replacement. We appreciate your business and your feedback.

Valutata 1 stelle su 5

Exceptionally slow shipping even worse customer service

Took 12 days to order the part from their warehouse when they finally did they shipped it the slowest possible way total time for small parts order Arnold 27 days to delivery it only happened because I called three times to find out where the parts were the third time. They finally called over to the warehouse and ordered it so price is great. Shipping is horrible. Time is even worse. Beware it was worth a few dollars to wait three weeks great if it isn’t don’t order from them.

23 luglio 2026
Non scritta su invito
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Risposta di MoparPartsGiant.com

Hi Al,

Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear we had the parts you needed, though we understand there were delays in receiving them.

Please note that all of our orders have a standard processing time of 1–3 business days before shipping. We’re always working to improve our service, and your input helps us do just that. Thanks again for your support!

Valutata 1 stelle su 5

Parts arrived damaged, refused to RMA most of them

Ordered new compressor, condenser, compressor clutch, and a few orings for my truck. Parts arrived all in the packing box for the condenser, with the compressor not in the OEM or ANY type of box! It was just thrown in on top of the condenser. The compressor rolled around during shipping severely damaging the condenser, and causing potential hidden damage to everything else in the package. Contacted vendor immediately for a damage RMA. It too several dozen emails back and forth, multiple requests for photos before finally approving a return for ONLY the condenser. I spent over 2 months trying to get the rest returned, but was delayed and blocked along the way and they ultimately said I needed to submit the RMA for the parts within 30 days (I had submitted it the DAY the parts arrived!). The process stretched out so long that I am now unable to even dispute the charges on my credit card. I will NEVER buy from this place again and recommend that NOONE ever does either! Customer service is non-existent, especially if you have an issue.

7 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

First time buy but not my last

I had my P/N and went to the website. They had my part and I put it in my cart and paid for it. Even got a discount, 20% off. I did some window shopping for future purchases and the website was easy to navigate. Shipping was quick and without problems. Item was genuine MOPAR and fit great.

31 luglio 2026
Valutata 1 stelle su 5

Way too expensive

Way too expensive. I can buy the same filter online for half the price, you won’t see me again.

31 luglio 2026
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Risposta di MoparPartsGiant.com

Thank you for your feedback. We believe this review may have been intended for a different business. After reviewing our records, we could not find a purchase for a filter under your order. The only item purchased from us was a brake caliper adapter.

If we're mistaken, we'd be happy to review your order and address any concerns.

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