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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Good communication by sales rep leading up to the installation and good advice given. Blinds turned out better than we expected, we are really happy with them. They look great and operate smoothly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had Modern come out to provide a quote, and we were very happy with the price, so we went ahead with the installation. The installation was completed efficiently, with no mess left behind, and c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole process in purchasing new outdoor blinds was very efficient from getting the quotation to the final installation. The products are very good quality and provide the protection we were seekin... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Very happy with product and installation service. From ordering to installation time line was very quick and as promised. Only issue was we were advised to move an outdoor light for the box to fit, wh... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa
  2. Negozio di articoli per finestre
  3. Negozio di tende avvolgibili

Scritti dall'azienda

Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutters, and roof restoration, including roof repairs and roof leaks. We are dedicated to exceptional craftsmanship and customer satisfaction. When you choose Modern, you benefit from: Unmatched professional service before and after sales, upholding the highest integrity to ensure public trust. A commitment to honouring our guarantees, both in word and spirit. Discover our extensive range of window shutters and home improvement solutions tailored to suit your style and needs. Experience the Modern difference today - call us on 13 11 78! Transform your home with Modern Group’s innovative and reliable products.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

222 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 90% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(222)

163 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service on installation of shutters

I have had an excellent experience with the Modern Group on the installation of external shutters, starting from competitive pricing, quick turnaround time of the installation of the shutters and then friendly after care service, especially from Andrew who followed up with me to check I was happy with the service and upcoming sales. Thank you Modern, regards Mel L.

19 gennaio 2026
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Risposta di Modern Group

Thanks for sharing your experience, Mel! We’re glad Andrew took great care of you and that you enjoyed the quick turnaround on your external shutters. Thanks for choosing Modern!

Cheers,
Cas

Valutata 5 stelle su 5

Super Smooth from beginning to end

I was listened to right from the quotation through to the ordering and everything I asked for was accommodated for even when I changed my mind in the colour a couple of days later. The installation was flawless and the whole process from ordering through to installation was on the mark. No long lead times, and super quick and no stress whatsoever. I highly recommend the Modern Group and I LOVE my roller shutters!

14 luglio 2026
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Risposta di Modern Group

Thank you, Linda! Changing your mind during a project happens all the time, so we're happy the team made updating your color choice completely stress-free. So glad you're loving your new roller shutters!

All the best,
Cas

Valutata 5 stelle su 5

Overall great service

Overall great service and price was good too
I feel a whole lot safer in my home now

1 giugno 2026
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Risposta di Modern Group

Thank you, Tracey! Helping you feel completely safe and secure in your own home is always our top priority. We really appreciate your recommendation!

Warm regards,
Cas

Valutata 5 stelle su 5

We absolutely are so happy with our new…

We absolutely are so happy with our new outdoor blinds, they have given us a whole new living space in our outdoor alfresco, they keep the wind away, and keep the heat in!!! Exactly what we wanted. Thank you Modern group!!

Super easy to use blinds too and they look so modern. Thank you again!

9 luglio 2026
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Risposta di Modern Group

Thank you so much for the fantastic feedback, Candela! We are thrilled to hear that your new outdoor alfresco blinds have transformed your patio into an all-weather outdoor living space.

Regards,
Cas

Valutata 5 stelle su 5

Modern Group trustworthy company to deal with.

Wonderful company to deal with a one stop shop for all your internal and external window needs. Very happy with the service, staff, & communication from start to finish. A special thanks to Andrew who calls every few months to see if we’re happy with our shutters and perhaps require extra blinds etc and Sara who is always available to help with your issues and Fabio best installer. Our external shutters are brilliant providing us with warmth in winter and coolness in summer. Many thanks Modern group

16 giugno 2026
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Risposta di Modern Group

Thanks so much for the detailed review, Lexine! It’s fantastic to hear that Andrew, Sara, and Fabio took such good care of you. Providing reliable insulation for both hot summers and chilly winters is what we aim for with our external roller shutters, so we're thrilled they're making a noticeable difference in your home.

Best,
Cas

Valutata 5 stelle su 5

The team were great to deal with.

The team were great to deal with.
From the initial measure and quote, to the installation, the whole process was done with professionalism.
Its made our outdoor area another room in the house.

14 agosto 2025
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Risposta di Modern Group

Thank you for sharing your experience, Matthew! Turning outdoor areas into comfortable, usable spaces is always one of our favorite outcomes. We really appreciate your kind words about our free measure, quote, and install process!

Warmly,
Cas

Valutata 5 stelle su 5

Absolutely love my new blinds

Absolutely love my new blinds. Everything was done to perfection. Would highly recommend this company.

13 agosto 2026
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Risposta di Modern Group

Thank you, Kim! We’re so glad you’re loving the new window blinds and that the whole installation went smoothly. Your support means a lot to our local team!

Cheers,
Cas

Valutata 5 stelle su 5

Highly recommend for plantation shutters

We recently had shutters installed in our home by Modern Group, and the entire experience was exceptional. From the first point of contact through to final installation, their customer service, communication and delivery were of the highest standard.

The team was friendly, efficient and respectful of our home. The shutters look amazing and make such a difference to our home.

We would highly recommend Modern Group to anyone looking to install blinds or shutters.

20 luglio 2026
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Risposta di Modern Group

Thanks for the high recommendation, Lizzi! Cleanliness, punctuality, and friendly service are top priorities for our installation crew, so it’s awesome to hear the plantation shutters have completely elevated the look of your home.

Best regards,
Cas

Valutata 5 stelle su 5

Highly Recommended

This is the second time we've asked Modern to install roller shutters (previous house and new house). The process was streamlined and well oiled. Staff are friendly and helpful and we were given clear timelines. The level of communication was excellent and the product is of sound quality.

9 luglio 2026
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Risposta di Modern Group

Thank you so much for choosing us again, Pat! Having returning customers is the best compliment we could ask for. We're glad the team kept communication clear and got your new property's roller shutter installation sorted without any fuss.

All the best,
Cas

Valutata 5 stelle su 5

Happy with the product and the service

Happy with the product and the service

13 luglio 2026
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Risposta di Modern Group

Thanks for taking the time to drop us a rating, Purna! We’re really happy to hear you had a good experience with our service and window treatments.

Cheers,
Cas

Valutata 4 stelle su 5

Great communication, great product

The sales rep, Chrys, was great. He arrived on time, and worked hard to get the price down to something we could justify. A small hiccup in the manufacturing process slowed down the installation time but this was all communicated by Mary who was sincerely apologetic for the delay. When the install team arrived, they did so on time, efficiently and communicated how the day would work. I appreciate the work Modern have done for us, and when we can in the future, be adding to our home for additional shutters.

2 luglio 2026
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Risposta di Modern Group

Really appreciate you taking the time to write this, Jay! Thanks for bearing with us through that brief manufacturing hiccup. Mary always works hard to keep everyone in the loop, and Chrys will be glad to hear his efforts paid off. We look forward to helping you out with more window shutters down the road!

Best,
Cas

Valutata 5 stelle su 5

Recommend anytime

OVery happy with the service installer very experienced person & explaind everything to me.
The best is the remote switches awesome love it so easy to use.
I wish I have on all my shutters.
Cheers Adrian Tully

17 luglio 2026
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Risposta di Modern Group

Cheers for the feedback, Adrian! Remote-controlled motorized roller shutters definitely make life a whole lot easier. We'll pass your feedback along to your technician, and we're ready whenever you want to upgrade the remaining windows!

Best regards,
Cas

Valutata 5 stelle su 5

Great price and fast installation

They were really helpful in coming out to us in a time that worked for our whole family.
We wanted to be able to block out the light for our babies room for daytime naps and reduce the heat upstairs in summer.
They were about to offer a great price and brought examples of what the roller shutters looked like in the inside and explained how that helped with light and climate control.
The final measure and installation was fast and the whole process from quote to installation took about 1 week. Great experience overall.

20 luglio 2026
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Risposta di Modern Group

Thank you for the thoughtful review, Emily! Creating a total room blockout for baby naps and keeping the upstairs cooler during summer heat is a top priority for young families, so we're glad our quick 1-week turnaround from quote to shutter installation made things easier for your home.

Warm regards,
Cas

Valutata 5 stelle su 5

Overall Experiance

Everybody involved did what they said they would do when they said it would be done.
The professionalism of every member of the team was exceptional.

22 maggio 2026
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Risposta di Modern Group

Thanks so much, Neil. Reliability and professionalism are exactly what we aim for on every job, so it's great to hear the team delivered on both counts for you.
regards,
Cas

Valutata 4 stelle su 5

I’ve had 10 roller shutters installed…

I’ve had 10 roller shutters installed by Modern Group in three stages. I’m very happy with the quality and what the shutters achieve. As we wanted to block out all light from our bedrooms, but I didn’t want blinds on the inside of the windows. And they help thermally, and with sound and security as well.
One high window had to be hard wired so it could have a remote control, and the electrician did a lazy messy job surface mounting the cable in conduit rather than going internally through the eave. So that’s the only part I’m not 100% happy with, hence the 4 stars rather than 5.

1 luglio 2026
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Risposta di Modern Group

Thank you for the detailed feedback, Tom. We're glad the shutters are performing well for light, sound, thermal and security needs. Could you contact our service team at customercare@moderngroup.com.au so we can escalate to the branch for you?
Regards,
Cas

Valutata 1 stelle su 5

From the salesman being over bearing…

From the salesman being over bearing promising what he didnt deliver and over pushy to the installation and roller blind not fitting 3 times to our plantation shutter not suiting the window so was dropped wouldn't open couldn't clean behind them
Came out botched it up promising to come back .. nothing many emails many photos ... nothing
Our roller blind is baggy and over 12 months of complaining they rang and booked it in but very un friendly and un apologetic
Still waiting 20 months later for the plantation shutter to be fixed
We're more expensive and terrible customer service would never recommend to anyone

1 novembre 2025
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Risposta di Modern Group

Libby, we're genuinely sorry to read this. We'd like to get more information about this project. Could you email our customer care team directly at customercare@moderngroup.com.au with your job reference so we can get someone looking into it?
Regards,
Cas

Valutata 5 stelle su 5

What a great company to deal with

What a great company to deal with. Right from the first phone call to prompt installation. We have had seven shutters installed now and every time it is just so easy. The first time was 5 years ago and the shutters are still perfect. Thoroughly recommend this company. ⭐️⭐️⭐️⭐️⭐️

6 marzo 2026
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Risposta di Modern Group

That's wonderful to hear, Shelley. It says a lot that shutters installed five years ago are still holding up perfectly. Thanks for trusting us with seven installs and for the recommendation!
Regards,
Cas

Valutata 5 stelle su 5

Had some outside blinds installed two…

Had some outside blinds installed two weeks ago. They look great. I have used the Modern Group a couple of times and they are always helpful in the past and present. I highly recommend Modern for blinds

23 luglio 2026
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Risposta di Modern Group

Thanks Joanne! We love having repeat customers like you, and it's great the outside blinds are already looking great after two weeks. Looking forward to helping again next time.
Regards,
Cas

Valutata 5 stelle su 5

Modern Shutters- Jas

Process very easy from our first interaction. Pricing was good and shutters have improved our home security

1 luglio 2026
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Risposta di Modern Group

Thanks Jas, glad the whole process was straightforward and that the shutters are giving your home extra security. Appreciate you taking the time to share this.
Regards,
Cas

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