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Valutata 5 stelle su 5

The whole experience was excellent from initial ordering right through to delivery and product use. Ordering was straightforward. Delivery was prompt. Product is a well made and sturdy item and is... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was so easy, from ordering in line to delivery ⭐️Very easy everything ran smoothly.. it arrived when it was supposed to was packed great. Great price, great communication. Great item. Well pleased... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been a customer of mobility smart for many years, and i would never go anywhere else. The customer service is outstanding. They are always extremely helpful, and give you honest advice. As for th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wanted a rear wheel for mobility scooter, anti tip. It came within 2 days, new wheel, nuts and bolts, brand new. Great aftercare, advised when item would arrive, experience and product was exactly w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità
  2. anche in
  3. Fornitore di attrezzature per disabili
  4. Negozio di sedie a rotelle

Scritti dall'azienda

Mobility Smart is a UK online retailer of mobility equipment and products for wellbeing, health and recovery. We also have a physical mobility store in Garstang, Lancashire. We are dedicated to supplying the best mobility care products at the lowest prices, coupled with highest quality customer aftercare.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 54% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(4262)

463 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sturdy perching still which has made…

Sturdy perching still which has made showering a much safer exercise than it was. Folds away neatly when not in use.

7 agosto 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share your feedback! We are delighted to hear that your perching stool is providing the sturdy support you need to make showering a much safer, more comfortable experience—and that its folding design fits so neatly into your home. Helping our customers maintain independence and safety with ease is what we strive for every day. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

It was very easy to place my order with…

It was very easy to place my order with you, the crutch holders are to go on my wheelchair, a wonderful invention which frees up the hands, you have also given almost next day delivery which is impressive, many thanks to all at "Mobility Smart" for such a marvellous service.

6 agosto 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear how easy your ordering process was and that your new crutch holders are making life so much more convenient by keeping your hands free. Providing practical solutions paired with impressive next-day delivery is always our goal. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Great service

Great service - all round good experience

3 agosto 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had such a great overall experience with us. Providing reliable service every step of the way is always our top priority. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Mobility Smart is a great company.

Mobility Smart is a good company helpful , with it's customers in mind a very quick response from order to delivery and the item purchased was securely packaged and arrived in perfect condition .
We are really pleased with our purchase , a crutch-caddy a secure device for parking crutches without the fear of them falling down out of or difficult to reach , a really great invention .
Thank you Mobility Smart for your service .
R&M 78 PR9

3 agosto 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share your review, R&M! We are absolutely delighted to hear how pleased you are with your new crutch-caddy and that it’s making such a practical difference in keeping your crutches secure and easy to reach. Providing fast delivery, careful packaging, and customer-first service is what we strive for every day. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Great service unfortunately have to…

Great service unfortunately have to return item as wasn't compatible..

10 agosto 2026
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Risposta di Mobility Smart

Thank you for taking the time to share your feedback with us! We are glad to hear you enjoyed our service, though we are sorry the item turned out to be incompatible with your needs. Our customer support team is always here to help ensure your return and refund process goes as smoothly as possible, or to assist in finding a compatible alternative. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

My order arrived quickly and needed no…

My order arrived quickly and needed no assembly! I'm extremely happy with my Lloyd loom chair ( which hides a secret!). Its light and fits perfectly with my decor.

27 luglio 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share your feedback! We are thrilled to hear that your Lloyd Loom chair arrived so quickly and ready to use right out of the box. It’s wonderful to know that its lightweight design and discreet style blend so perfectly into your home decor. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

The product was exactly as described

The product was exactly as described, arrived promptly and was well packaged.

7 agosto 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share your feedback! We are delighted to hear that your order arrived promptly, well-packaged, and exactly as described. Delivering clear, reliable product information alongside fast delivery is always our top priority. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

BETTER SERVICE THAN AMAZON

BETTER SERVICE THAN AMAZON! THE V.A.T. IS GIVEN ON ORDERING. VERY GOOD SERVICE AND (UP TO NOW) A GOOD PRODUCT. DELIVERY WAS QUICK AS PROMISED. THANK YOU

27 luglio 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to leave such a fantastic review! We are absolutely thrilled to hear that our service beat out the competition, and that you appreciated the clear VAT calculation, swift delivery, and quality product. Providing transparent pricing and reliable service every step of the way is what we strive for every day. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

helpfull and prompt service on both…

helpfull and prompt service on both occasions Ihave dealt with them,and will certainly be using them again.

27 luglio 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you’ve had helpful and prompt service on both occasions you've ordered from us. Knowing that we’ve earned your continued support means the world to our team. We look forward to serving you again soon!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Nice well made bath lift

It is good value and does the job

1 agosto 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to leave us a review! We are delighted to hear that you are pleased with the quality and value of your bath lift and that it’s doing the job well. Providing reliable, high-quality products that make daily life easier is what we aim for every time. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Excellent service

I bought a pair of bariatric crutches for my dad, the service from ordering to delivery was excellent. Packaged really well.

31 luglio 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share your feedback! We are thrilled to hear that the service from order to delivery was so smooth and that your dad's crutches arrived well-packaged and safe. Providing high-quality mobility aids with top-notch service is always our goal. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Easy to order & quick delivery!

Due to a change in my health recently I was advised to find myself a little perching stool to help me out when carrying out certain tasks in the kitchen, anything that would usually involve me needing to stand for a while - something that's currently a tad problematic, so I needed an affordable perching stool quite quickly and Mobility Smart had the perfect one, ideal for my small kitchen and my limited budget.

Being able to use Klarna to delay the payment for a few days was most helpful too!
I ordered my Malling Perching Stool and it was delivered within a couple of days - brilliant service!

The stool itself is great for what I need, sturdy and supportive.
It folds up so can be tucked away when I don't need it.
A very fair price for a decent item.
Very happy with my purchase and the service.

30 luglio 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that the Malling Perching Stool is helping make your kitchen tasks so much easier and that the fast delivery and flexible Klarna payment option helped when you needed them most. Providing practical, supportive, and budget-friendly products to help keep life moving smoothly is what we strive for every day. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Very good company with excellent…

Very good company with excellent personal communications.

1 agosto 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you experienced such excellent communication from our team. Taking the time to offer personal, attentive support to our customers is at the heart of what we do. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Quick response and great service

4 agosto 2026
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Risposta di Mobility Smart

Thank you for sharing your feedback with us! We are so glad to hear that you experienced quick responses and great service throughout your order. Providing prompt, helpful support is what we aim for every time. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Very good (and rare) bath board

At least this purchase was a positive one, I got a decent bath board, the solid kind I could not seem to find elsewhere as the ones with slats and lots of loose parts collect mould and get disgusting. Delivery was fine.

6 agosto 2026
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Risposta di Mobility Smart

Thank you for sharing your feedback with us! We are delighted to hear that you found the solid bath board you were looking for and that it’s proving so much easier to keep clean. Offering practical, high-quality products that truly make daily living easier—along with reliable delivery—is what we aim for every time. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 4 stelle su 5

Product supplied was good quality but check postage costs

Product supplied was good quality and despatch time was fast, however minus one star for postage costs. £14.95 to post to the highlands despite it arriving by Royal Mail, which is a flat rate service across the UK!

6 agosto 2026
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Risposta di Mobility Smart

Thank you for taking the time to share your feedback with us! We are glad to hear that you were pleased with the product quality and fast dispatch. We also appreciate your comment regarding postage costs to the Highlands. While courier and postal tiers vary depending on package weight and service type, feedback like yours helps us review our delivery pricing options. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Great service provided ,quick…

Great service provided ,quick delivery. And perfect cable for my recliner

30 luglio 2026
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Risposta di Mobility Smart

Thank you so much for taking the time to share your review! We are delighted to hear that your replacement cable was a perfect fit for your recliner and that you experienced such fast delivery. Getting the right parts to you quickly so you can get comfortable again is what we aim for every time. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Delivery service was excellent

Delivered service was excellent

3 agosto 2026
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Risposta di Mobility Smart

We really appreciate you leaving us such lovely feedback! We are delighted to hear that you experienced excellent delivery service. Getting your orders to you smoothly and promptly is what we aim for every time. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Quick to despatch

I ordered. They delivered. Though the service from Parcel Force was not great (goods left on doorstep).

30 luglio 2026
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Risposta di Mobility Smart

We really appreciate you sharing your experience with us! It’s great to hear that your order was dispatched quickly and reached you without delay. However, we are sorry to learn how Parcelforce handled the final delivery; leaving parcels on the doorstep without signature or instruction isn't the standard we expect. We will pass this feedback on to our courier management team. Thank you for choosing us!

Thanks From The Mobility Smart Team

Valutata 5 stelle su 5

Happy Customer

A great little mat for my new shower enclosure. Well made and packed well. Quick turnaround from ordering to delivery.

25 luglio 2026
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Risposta di Mobility Smart

It’s brilliant to hear about your experience with us! We are thrilled that your new shower mat was a great fit and that everything arrived well-packaged and quickly. Ensuring high-quality products and fast service from start to finish is what we strive for every time. Thank you for choosing us!

Thanks From The Mobility Smart Team

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