Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Leggi di più
Arrived quickly after a straightforward on line ordering process. Chair is Whats expected ( large/ talk) but also sturdy but light.
The product is superb. The walking stick is adjustable and comfortable in all aspects and it's a great colour.
Dettagli dell'azienda
- Fornitore di ausili per la mobilità
- anche in
- Fornitore di attrezzature per disabili
- Fornitore di attrezzature per fisioterapia
- Negozio di sedie a rotelle
Scritti dall'azienda
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Informazioni di contatto
Regno Unito
- mobility2you.com
4,3
Eccellente
292 recensioni
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Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Perfect Customer Service 👍👍👍
Perfect customer service,polite and very helpful 🤗🤗🤗
Ordered, quick delivery. Awaiting time was 1 day for our order.
And, Finally I can enjoy fresh air in our garden, e.t.c.
Thank you 🤗🤗🤗
25 settembre 2023
Great buy for elderly mum
This was bought for my elderly mum we found it was easy to assemble & good value for money
24 settembre 2023
Shoddy
They sent us the item, the box was broken on delivery, my husband took it anyway, the item had no screws in the box! I emailed mobility 2 you, over a month later they havnt bothered to contact us back, I only gave them 2 stars because we got the item, beware the goods are badly wraped, and customer services are non existant, once they have your money you could get your item in poor condition then your stuck with it !!! Buyer beware !
25 agosto 2023
Non scritta su invito
Risposta di Mobility2you
Hello. Thank you for your feedback. I am sorry for the inconvenience this has caused you. Having looked into this I can see that 1 day after your email, we requested come information which we required for our manufacturing to dispatch the correct part. I believe, to date we have not received this back.
I will get the parts team to call you in the morning. You will see from our past reviews that such a matter and service is extremely rare and I am sorry that you have experienced this.
I am confident that we can resolve this for you soon and we will try and get the information we need from you as soon as parts is open on Monday.
Rest assured, our packaging, delivery and quality control is always aimed at the highest standards and we regularly monitor all aspects of our service.
We thank you for your feedback and will absolutely ensure we look into this in detail and ensure such episodes are avoided as much as are reasonably possible.
Thank you
Regards
Andy
Customer service was excellent
Customer service was excellent, answered all my queries. The actual product was of very high quality, definitely recommend.
13 settembre 2023
Ordered this item knowing nothing about…
Ordered this item knowing nothing about it. It's TERRIFIC! Thank you!
29 agosto 2023
Not very comfortable but ok.
4 settembre 2023
We received it with in 3 days
4 settembre 2023
Easy to order and fast delivery
1 settembre 2023
Very good service
13 agosto 2023
Efficient Company
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws immediately
It was good to actually speak with someone on a phone rather than some machine
Would defiantly order with them again
Plus they were cheaper than buying from high street shop
12 agosto 2023
Shower stool
Useful stool for my wife who has had a foot operation
The rotation is a bit of a gimmick but it is a solidly built waterproof stool
8 agosto 2023
They did not have the product we…
They did not have the product we required so a refund was given
12 agosto 2023
Risposta di Mobility2you
Hi, Thank you for your feedback. As a retailer that holds a lot of stock, we always have to quality check lines as they are being dispatched. It is always unfortunate for us to have to reverse a sale and provide a refund if the items have any packaging issues or do not meet our very high standards. Normally we would simply be able to send another one out, however on this occasion your item was completely out of stock at both our UK warehouses. I am extremely sorry for the inconvenience this would have caused you. We will do all we can to improve such situations going forward. Regards, Andy
Excellent customer service
1 agosto 2023
Great company
Excellent customer service, very quickly resolved a problem I had with my order
12 agosto 2023
Best price and great service.
Best price I could find by a long way! Easy to order and quickly delivered, just how online shopping should be.
17 agosto 2023
Non scritta su invito
Risposta di Mobility2you
Thank you for your feedback. We are a UK based company that keeps a very large inventory of stock in our warehouse. We are therefore able to pick, pack and dispatch swiftly. We really appreciate all feedback.
Regards, Andy
Great product with fast delivery
Great product with fast delivery. The item came with clear instructions about the correct height and adjustments
29 luglio 2023
Risposta di Mobility2you
Thank you for your valuable feedback. It is very important for mobility aids to have clear instructions and we do all we can to monitor and review instructions that are included in packaging.
regards, Andy
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