Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Leggi di più
Arrived quickly after a straightforward on line ordering process. Chair is Whats expected ( large/ talk) but also sturdy but light.
The product is superb. The walking stick is adjustable and comfortable in all aspects and it's a great colour.
Dettagli dell'azienda
- Fornitore di ausili per la mobilità
- anche in
- Fornitore di attrezzature per disabili
- Fornitore di attrezzature per fisioterapia
- Negozio di sedie a rotelle
Scritti dall'azienda
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Informazioni di contatto
Regno Unito
- mobility2you.com
4,3
Eccellente
292 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fast delivery
Ordered the commode on Sunday afternoon and it arrived the following Tuesday , we looked around and eventually found this one ,the exact width we needed ..
It came flat packed but was so easy to put together ..
So easy to order from the website as well..
A very sound commode for mum and more to the point she feels safe on it
5 agosto 2023
Risposta di Mobility2you
That is great feedback for us. I am delighted that the product is right for your mum. We do prefer to select products that are easy to transport and can be put together easily.
regards, Martin
Good service for a very useful product
Very easy to order and very fast delivery time. Well done!
2 agosto 2023
Risposta di Mobility2you
Thank you for your lovely feedback. We try to make our site easy to navigate. It's great to hear that our service pleased you too.
regards, Jane
Quick efficient service
Quick efficient service. We were kept up to date on delivery and item arrived as expected, well packed in good condition.
2 agosto 2023
Risposta di Mobility2you
It's great to hear you were happy with our overall service. Thank you for your feedback. regards, Martin
poor customer service for returns
I have been waiting for a reply regarding a returns note and have still not heard back from yous
20 luglio 2023
Risposta di Mobility2you
Hi. Thank you for your feedback. It looks like you are dealing with a member of our team. I trust this will assist you in resolving your query and return.
Andy
My new gadget!!!
Easy online ordering. Fast delivery. Also product as said on online ordering. No fuss with delivery.
1 agosto 2023
Risposta di Mobility2you
Thank you for your positive feedback. I am pleased that you have had a positive experience using our services.
Martin
Quick delivery of the product I ordered
18 luglio 2023
Risposta di Mobility2you
Thank you for your feedback. We do try and dispatch the majority of our products on the same day
regards, Jane
Risposta di Mobility2you
Hi. Thank you for your comments.
We are surprised by your feedback. Any item can be returned in original packaging and resalable condition for a full refund.
A slow response initially but they recovered the situation well.
Initially their response to an issue I had was slow, but to their credit they reached out to me to resolve the problem and all is good now.
Thank you Mobility2you for you kind reaction.
Peter Murphy
31 luglio 2023
Non scritta su invito
Risposta di Mobility2you
Dear Peter. Thank you for your feedback. I am really sorry to learn of the passing of your wife. We extend our condolences to you.
I will have an urgent review into why this email was missed. We never intentionally miss emails and our standards are set to be extremely reactive.
I will ensure that return instructions are communicated back to you in the morning and that you do not face any further delay or inconvenience.
Once again, thank you for your constructive feedback.
regards, Andy.
The wrong item was sent ...
The wrong item was sent .... but in hindsight there are less buttons to press so it should work out better ... it hasn't reached the person it is meant for, but keeping fingers crossed..
25 luglio 2023
Risposta di Mobility2you
Thank you for your feedback. We have looked into this thoroughly now and apologies for any inconvenience that was caused. We understand that the issue is now resolved.
regards, Andy
Risposta di Mobility2you
Thank you for your feedback. We are pleased that the service and products is satisfactory and pleased that you would consider using us again
regards, Martin
Risposta di Mobility2you
Thank you for your feedback. Timelines, accuracy and quality are basic attributes that we strive for all the time
Easy to order good pictures on website…
Easy to order good pictures on website . Received well packaged
21 luglio 2023
Risposta di Mobility2you
Thank you for your feedback. We try to keep our website data updated and relevant to aid a smooth purchase.
regards, Jane
Blue drive rollator
Purchased the blue rollator. Fast delivery, competitive prices, good quality products. So happy. Mum can get out and about without the worry now. So easy to assemble takes 2 minutes.
18 luglio 2023
Risposta di Mobility2you
Thank you for this wonderful feedback. Easy access to our products coupled with the ability to give our customers greater freedom and independence is what we strive for and adds great satisfaction to our roles.
regards, Andy
Wrong item!
Had an issue with the wrong item delivered, but they were extremely quick to make sure the correct one was sent out the very next day, which my 85yr old dad appreciated very much. Thank you
18 luglio 2023
Risposta di Mobility2you
Hi. We are very sorry to learn of this issue. It seems that your call went into our distribution company. We apologise for the inconvenience this has caused and will look into this and rectify the matter with urgency. Thank you for your communication
Regards, Andy
Excellent choice and cheaper than…
Excellent choice and cheaper than everyone else. Quick delivery and very pleased.
26 giugno 2023
Risposta di Mobility2you
Thank you for your feedback. We try to keep a sensible range of selected products and strive to provide a good service too.
regards, Jane
Seen this advertisement for the step…
Seen this advertisement for the step the price was better than I've seen. My daughter has trouble getting out of her door bought this to help her. Nice size without being overly big. Sturdy. Does the job.
12 giugno 2023
Risposta di Mobility2you
Thank you for your feedback. It is always great to hear feedback on the suitability of products.
Regards, Andy
Easy to order and pay for goods
Easy to order and pay for goods. Delivery was well informed and in time. Item well packed.
10 giugno 2023
Arrived on time and courier was friendly
10 giugno 2023
good quality,price and customer service
27 maggio 2023
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