Clothes were AWFUL. The sizing is AWFUL. Not like the picture, incredibly cheap quality when they are very expensive. When i requested a refund, they made ME pay for the shipping. Wasted my money. Ret... Leggi di più
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Scopri cosa dicono le persone
I bought a few things on MISSGUIDED, quality was poor so I returned everything. They don’t give you any return slips anymore so had to go post office and send the parcel like it’s a normal parcel. Nev... Leggi di più
Missguided certainly are. I ordered 2 dresses in 2 different sizes and they were delivered,the material was ok and I sent one of them back via Evri on 19th June to a Lily Wang at a an address in Bloxw... Leggi di più
Sithabile helped me cancel a refund/replacement order I had just made like 20 minutes ago. The original package was about to be returned to sender but I was able to (frantically) retrieve it at the po... Leggi di più
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Le persone hanno visualizzato anche
Excellent Service by Beryl!!!
I received excellent assistance with Beryl today. I have not received a package due to the incompetencies of FEDEX and Beryl was efficient and attentive in interceding on my behalf to request my package be delivered to my home. I appreciate the attention and support provided by Beryl.
Excellent service with Beryl
Excellent service with Beryl. Took care of my issue with no problem! Great customer service
I had a faulty coat and wanted to…
I had a faulty coat and wanted to return it,I chatted with two missguided colleague s and they were great and helpful in solving the matter,as I have returned it and a replacement is on the way. great job with customer service.
Ayanda was a great customer service rep
Ayanda was super kind, helpful, and quickly resolved my issue with a missing item from an order. Very happy with my experience with the customer service chat and feel more comfortable making orders here knowing they work to make sure I’m satisfied with whatever resolution needed!
I had ordered a total of 7 items and…
I had ordered a total of 7 items and received an email notification that my package was delivered but only 3 items were in the package. I used the chat & got help from Siphosethu, who was able to help me right away and found out my order was split and sent me a link to track the other order. Very helpful!
Sithabile was amazing with helping me…
Sithabile was amazing with helping me with my missing order. A credit to the misguided team.
Beryl helped me with a missing item…
Beryl helped me with a missing item from my order. 10/10 service from them!
Kumisha was great
Kumisha was great! I put in the wrong email when i checked out my order. So I wasnt able to track my order. Kumisha helped me solve this problem in less than 5 minutes. exceptional customer service.
The Chat Rep was very helpful
The Chat Rep was very helpful, informative, and kind.
Grateful for her assistance.
Great customer service experience
Great customer service experience. Kumisha was very helpful and quick to help get my order situated.
Tina was great
Tina was great. We got my inquiry resolved and very quickly! Thanks Tina
Tina was very nice and very helpful
kumisha was great
kumisha was great and got my order issue sorted out in 5 minutes. thanks!
My order arrived late
My order arrived late. Although my order did not arrive in a timely manner, I was compensated for the delivery fees that I originally had paid. Noxolo was quick and very helpful.
All the clothing I have received from…
All the clothing I have received from Missguided have been great quality. I love they’re clothes. I did have a problem with shipping this week. I have been waiting for my package for about three weeks and every time I tried tracking it nothing would come up. I did a 24hour chat room and they answered quickly and helped me find my package and gave me a refund for my shipping. I have had nothing but good experiences with them and their products are too notch quality!
Missguided I must comment You on your…
Missguided I must comment You on your INSTANT Respone to my Query and In the same instance Very Apologetic....Issue was Sorted immediately without ANY hesitation, Great Chat with Representative (SITHABILE)..My outcome couldn't have been any better I was Made whole ,compensated Fully and I Walk away Happy and a DIFFINATELY Customer Ready to Buy again and recommend. #TEAM MISGUIDED
Thandolwethu Finally helped me after…
Thandolwethu Finally helped me after Thulile and Nonkululeko rudely entered the chat before solving the problem which was very unprofessional. Thandolwethu Solved it in less than five minutes.
Great customer service
Although I am upset about not receiving my package in a timely manner, Noxolo was very helpful in assisting me with my issues. He responds immediately and he is very attentive to the issues that I had. I hope to work with him again under better circumstances.
Noxolo was fast an friend in resolving…
Noxolo was fast an friend in resolving my issue!
Mandisa was quick and helpful with a…
Mandisa was quick and helpful with a order that I could not complete. Thank you!
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