Clothes were AWFUL. The sizing is AWFUL. Not like the picture, incredibly cheap quality when they are very expensive. When i requested a refund, they made ME pay for the shipping. Wasted my money. Ret... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I bought a few things on MISSGUIDED, quality was poor so I returned everything. They don’t give you any return slips anymore so had to go post office and send the parcel like it’s a normal parcel. Nev... Leggi di più
Missguided certainly are. I ordered 2 dresses in 2 different sizes and they were delivered,the material was ok and I sent one of them back via Evri on 19th June to a Lily Wang at a an address in Bloxw... Leggi di più
Sithabile helped me cancel a refund/replacement order I had just made like 20 minutes ago. The original package was about to be returned to sender but I was able to (frantically) retrieve it at the po... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
helpful, quick, polite.
Sithabile was so helpful, quick, and polite. costumer service was excellent.
Quick Response
Mandisa was quick to respond and offered a solution to my issue immediately.
Beryl gave me excellent customer…
Beryl gave me excellent customer service when I had a sizing issue with my order. Very pleased.
Beryl was great
Beryl was great! Handled my concern quick and easy!
They were helpful
They were helpful. But, could've replied a little faster. It took too long for them to respond.
Mandisa did a great job very timely and…
Mandisa did a great job very timely and informative.
10/10
Kumisha was great at receiving my feedback I had as a customer shopping with Missguided. Good responses and helpful!
You need patience to buy from this brand.
I went into purchasing items from Missguided knowing there will probably be issues but the lack of customer service reviews everyone was talking about was what scared me. However, I have been on the chat multiple times and always received honest and straightforward help. I did not receive the second half of my order and I had to return items from my first order and got a refund very quickly. I can handle long wait times etc as long as the customer service is there and I get my money back which I have not had an issue with. I would recommend Missguided but always with a warning as you have to have patience.
A portion of my package was missing and…
A portion of my package was missing and the virtual CSR Tina was very swift in getting everything resolved
Noxolo is the GOAT!
Chillleee Missguided’s shipping updates are straight up TRASH! The app doesn’t even show that my package has been despatched, and the courier site shows absolutely nothing either.
I used the chat function on the website and was assisted by Noxolo who was extremely helpful! She assured me that my package would be delivered in the next day or two and I’m really hopeful that this happens, if not, I’ll be back with another review!
I love the clothes, but the service, outside of the exceptionally helpful Noxolo is wayyyy below average.
Great Customer Service
I inquired about a partial delivery and wanted to know where the rest of my package was. I got the issue resolved quickly and they let me know when I could expect the rest of my package.
Tina was very helpful today as I’m…
Tina was very helpful today as I’m worried my package will not arrive on time for my birthday, but she was very helpful, and understanding.
Beryl was a great help to me in finding… my order number and tracking it!
Beryl was a great help to me in finding my order (I could not figure out my order number) and then tracking it for me. Happy my package will be here soon! Very easy to chat with, and quick and helpful. I would recommend this company to anyone based off their customer service alone! :)
Tina in the chat service was very…
Tina in the chat service was very helpful and she helped me out very quickly. Excellent customer service, thank you!
My daughter loves the selection of…
My daughter loves the selection of eclectic clothes from Misguided. I missed the return for numerous valid reasons. Misguided rep listened to me and helped me out. So grateful for a company that stands behind their product and sales.
10/10 service
Thank you Noxolo!
You were very helpful and issued a refund for an item that was sent back, but not showing as acknowledged. The chat disconnected, but you were able to leave a message reassuring that I would get a refund sent back, I appreciate it.
Many Thanks
Rebecca
Jolo
Nie wiem co ma zrobić zamówiłam sukienkę w środę i jeszcze mi nie przyszła a w sobotę mam studniówkę i nie nie wiem co robić czy przyjdzie ona mi w tym tygodniu jeszcze czy już raczej nie proszę o informację
Excellent customer service
Excellent customer service. Very quick and helpful responses. I had an issue with a return and they resolved it immediately and even gave me a discount code for the cost of shipping the return. Issues resolved quickly and efficiently. Thank you!
I had immediate and excellent customer…
I had immediate and excellent customer service using the MIssguided Chat feature. The rep was able to resolve my issue in minutes.
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