Clothes were AWFUL. The sizing is AWFUL. Not like the picture, incredibly cheap quality when they are very expensive. When i requested a refund, they made ME pay for the shipping. Wasted my money. Ret... Leggi di più
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Scopri cosa dicono le persone
I bought a few things on MISSGUIDED, quality was poor so I returned everything. They don’t give you any return slips anymore so had to go post office and send the parcel like it’s a normal parcel. Nev... Leggi di più
Missguided certainly are. I ordered 2 dresses in 2 different sizes and they were delivered,the material was ok and I sent one of them back via Evri on 19th June to a Lily Wang at a an address in Bloxw... Leggi di più
Sithabile helped me cancel a refund/replacement order I had just made like 20 minutes ago. The original package was about to be returned to sender but I was able to (frantically) retrieve it at the po... Leggi di più
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Informazioni di contatto
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Le persone hanno visualizzato anche
Mandisa!
Mandisa!
Mandisa in the customer service chat was very helpful and helped me in a timely manner. I appreciated the help!
Mandisa helped me on the online chat
Mandisa helped me on the online chat. she was so helpful and so kind.
Cute Clothes
I have ordered from this online store a few times and clothes come as advertised. Also when I have issues, they have a customer service department that is helpful and will assist in resolving issues.
Kumisha was so quick to respond and…
Kumisha was so quick to respond and help me resolve my tracking number issue. LOVE MISSGUIDED!
Great Customer Service!
Mandisa helped me via chat this evening. She's amazing!! I had a return issue where I shipped on 3/4 and the post office is still holding my return as of 3/10 with no updates. Mandisa immediately conducted research with my order and tracking# and immediately issued my refund. Missguided has a gem in Mandisa. She understands the importance of customer service and knows how to deliver. Because of her, I will continue to shop with Missguided...many thanks!!
Really easy to use chat function on the…
Really easy to use chat function on the website. Was connected to Sithabile who was really helpful, friendly and quick to respond to my question about returning two packages for one order. Thanks again!
Ayanda
Ordered an outfit and my tracking from the Missguided link was not giving any updates. Contacted customer service and she assisted me quickly. Very happy!
Sithabile, excellent!
I ordered an outfit on missguided with a 25% discount. The same outfit was then advertised at me on Facebook hours later but with 35% discount, I was a little disappointed by this so went onto the chat and explained the situation. Sithabile was more than happy to refund me the extra 10%! Costumer service at its best! Thank you!
Ayanda rocks!
I was stressing out over an order that I hadn't received and Ayanda from customer service was amazing. Very helpful with locating my order and extremely pleasant. I'm now stress free. Thanks Ayanda!
Trinity was so helpful.She placed a…
Trinity was so helpful.She placed a replacement because there was a jogger missing in my order.She was fast to reply and very kind as well.Thank you Trinita
Mandisa was so helpful
Mandisa was so helpful, I told her my issue and within minutes she had efficiently and politely fixed the issue and apologized for the inconvenience. So glad I got to message with her and that this issue was resolved.
Easy to contact regulating a refund…
Easy to contact regulating a refund plus sorted out promptly
Amazing customer service
Amazing customer service! Really helped me with my faulty order, and getting another sent back out for next day delivery the same day I received my first one. After all this is an outfit for my baby son’s funeral and the way the team handled it meant i encountered no stress at all whilst grieving, thankyou all again:)
Very fast and excellent customer…
Very fast and excellent customer service via chat.
I ordered from Misguided this evening…
I ordered from Misguided this evening and forgot to input the promotion code. I contacted Sithabile and the service was fabulous, I was refunded 50% to my bank account within 3-5 working days. Couldn’t ask for better service 👍
Noxolo was great with helping me track…
Noxolo was great with helping me track my 3 packages and super fast too! :)
Noxolo solved my problem quickly and…
Noxolo solved my problem quickly and professionally. This isn’t my first time chatting with Missguided online, but it was by far the best time. Thanks again Noxolo!
Sithabile was very helpful and provided…
Sithabile was very helpful and provided excellent customer service. Sithabile helped me find my order # so that I could return an item and re-order it in a new size. Very friendly, knowledgable, and helped me figure out how to navigate the site and the return process. Thank you! :)
Kumisha was great!
Kumisha was friendly, professional & quick to resolve my query. Seamless experience. Thanks Kumisha!!! :)
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