Mifo Recensioni 

The instruction manual was missing. Mifo sent a digital copy right away and offered further assistance. Very helpful!

We were blown away by the creativity and expertise of Marfa Cabinets' design department. They created a custom kitchen that perfectly fits our style and needs. The design team took the time to understand our vision and offered innovative solutions to make the most of our space. They provided us with detailed plans and 3D renderings, allowing us to visualize the final result. The entire process was smooth and enjoyable, thanks to their professionalism and dedication. We're thrilled with our new kitchen and highly recommend Marfa Cabinets for their exceptional design services.

The customer service from the sales team was top-notch. They were patient, helpful, and made us feel valued from the moment we walked in. They offered valuable insights and suggestions that we hadn't even considered, making the whole process enjoyable and stress-free. We felt confident in our choices, thanks to their expertise and thorough explanations. A great company to work with, and we highly recommend their services to anyone looking to upgrade their kitchen cabinets.

this is a strange one the sonitrek brand is good, the company mifo are not. you cannot contact the company by phone or e mail, only bot chat where they say leave your email and they will get back to you, they don't, so any problems cannot be addressed and guarantees are worthless

I bought 2 Sonitrek Go XL. Everything was good for the first year, then one of the two stopped charging.

It was still in the warranty, so I opened a case with the support. I opened in February and I got the replacement in July, this because:
- very slow to answer;
- various excuses on the delays (changing logistics, product not available...);
- I need to prod them from time to time;
- wrong custom documents resulting in a bounce at the customs, then a couple of weeks to make them figure it out that was at their warehouse and not my house
- a solicited second shipment to a different destination without custom (lucky enough, at that time I was moving to the UK).

In conclusion, good products, but very bad customer service.

Just recieve my new wireless headphones from Mifo Australia, and I couldn't be happier. The sound quality is phenomenal, and the delivery was quick. Great experience all around!

Would be -3 if I could give that low. Purchased watch in September 2022. Notified out of stock week after purchase. But took a month to arrive. This was after sons birthday so changed to Christmas present. 5 months later in watch stopped working. Sent back to mifo. After 10s of emails confirming order number address proof of purchase which was sent for repair. 2 months later request for address order number again. Month later watch needs replacing so awaiting Replacement approval. Oh can you confirm you address and order number even though it's all on the email they sent. Nothing for months untill dispatch are given go ahead. No grey watches in stock. Then yes, can you confirm your name and address again. Earlier this year and email stating we are awaiting approval for a replacement which I thought had been approved. Had another email stating thank you for your order? Last night thank you for your patience. Unfortunately we don't have the grey watch. Would you like a green Bluetooth speaker instead, oh and please confirm your address..... outrageously incompetent. I'm sure these speakers will go out of stock as well and take another 3 months just to confirm my address again.

Seen a few reviews like mine, sent back under warranty as the case no longer charged. I asked for a repair/replacement/refund and a year after I sent my faulty pair away, I still have no idea when I'll be getting a new pair. Disgusting customer service, I've been ignored for over 2 months now just asking for an update.

A zero score is more than warranted. The failure of this company to deal with my returned earbuds that they acknowledged were faulty over a year ago is astonishing. I cannot understand how this company is still trading. My experience is not an isolated one.

I ordered a watch for my dad for Christmas (2023). I emailed, used their live chat, everythingpossible toget an update on the order status. I never got a response or delivery arrive so i cancelled the order with them & guess what no response. So i cancel it with my bank. Now in May 2024 i find they have charged me yet again. So i try their customer service yet again, i actually get a response after 2 days. But the response being "sorry for the delays, your order will be with you soon!" i don't want the damn thing now, i want a refund. i email them back with this information 8 times and get the same response back. They do not read your message simply put some utter rubbish response. They should be ashamed of the service.

Dreadful customer service. Product broke with a year and have been trying to sort a replacement product for 2 months now. Next step is ombudsman.

i bought ear buds in december and they never arrived.
mifo on this site not contactable. months later i had my bank reverse the transaction. there should be an option for a no star rating. avoid this site and dont give them an opportunity to scam you.

Absolutely terrible customer service. Reported faulty earbuds. Was ask to ship them to their Wellingborough support centre. Mifo confirmed receipt and promise to send me replacement. That was 1 year and 3 months ago. I am still chasing... Unbelievably poor customer service. Although I like their products I would avoid going forward because of the terrible customer service experience. Mifo really need to care more about their customers. They currently don't seem to have the faintest idea how to do this.

Avoid!
Had a previous pair, happy with them but wanted to update after a few years.
Made an order but after over a month they hadn't arrived. Tried to cancel through email and chat bot. No response at all. They've taken money but haven't sent the item and won't respond to anything to cancel and get a refund.

I came hear to see if anyone else had had issues and looks like I am not the only one. As many on here I sent a faulty pair of the o7 ear pods back in sept and had no reply at all.

Bought mifo earbuds 18 months ago. Have had continued issues with charging and now a single charge only lasts 20 minutes. This is particularly disappointing given the exceptional charge times advertised. Have also given up trying to contact mifo. They do not have a contact email and their online chat bot is a complete waste of time. In short the high cost and good reviews are completely unjustified. Strongly advise buying from this unreliable company.

As with previous reviewers I have had continual problems with customer service. Initially was pleased with buds but when one stopped charging I had them sent back under warranty. That was almost 10 months ago. I have emailed them weekly since then. Sporadically I receive a reply stating they will get another set sent out but it is not looking likely. They have effectively stole from me (and all the other reviewers). Please avoid.

I've been using Mifo earbuds for 5 years almost daily for commuting to/from work and the gym. I've never had any issues and find the sound quality outstanding. Very comfortable too..

I bought some earbuds from mifo in August 2023. A few weeks later, when they still hadn't arrived I contacted them. I tried the chat, email, every way I could. No joy. Eventually they responded and told me the colour I had ordered was not available and they didn't know when it would be. They asked if I would like another colour. I said no and could I please have a refund. No response. 2 days after this exchange I had a notification that they had been dispatched. I received the incorrect buds at the end of Sept. I sent them back, at my own expense, and they were received by Mifo on 8th Oct. Over the next 6 months I emailed them on a weekly basis demanding a refund. I would be told it was being dealt with, week in and week out. I eventually tried the Mifo.Au customer services and nearly 7 months after they received the buds back I GOT A REFUND!!! How disgusting that they would have happily seen me out of pocket by £90 and that they thought they could fob me off with another colour. Avoid these people at all costs.

If I could leave zero stars I would.
Headphones (earbuds) lasted about 10 days. Then the problems started.
No customer service at all! Took weeks to get the address to send earbuds too. Then nothing! They have now had earbuds for 3 months and no refund or replacement.
Horrendous!
Avoid!