First time dealing with Michael Jones Jewellers. I bought a Longines Conquest Chronograph Ski Edition watch online. The process was simple and stress free. Delivery was quick and I had updates at ev... Leggi di più
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Fantastic service, asked about the watch before I bought is as it was listed as ex-display. Received an email within hours stating that there were no marks or signs of wear so I completed the purcha... Leggi di più
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Claire was absolutely superb from start to finish. It was my birthday and she made me feel special. We’ll definitely be returning.
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Over the past few years I have only ever bought top quality watches and jewellery from Michael Jones in Northampton and just recently they looked after a major repair to my wife's watch. I shall soon... Leggi di più
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Dettagli dell'azienda
Informazioni su Michael Jones Jeweller
Scritti dall'azienda
Michael Jones Jeweller is an independent, cooperative-run jeweller and Official Rolex Retailer, with luxury showrooms in Northampton and Banbury.
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
Informazioni di contatto
1 Gold Street, NN1 1SA, Northampton, Regno Unito
- 01604 632548
- enquiries@michaeljonesjeweller.co.uk
- michaeljonesjeweller.co.uk
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Outstanding customer service
Outstanding customer service
The personnel at this branch are extremely knowledgeable in all items of jewellery especially watches.
You never feel rushed into making a purchase.
26 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear you enjoyed such a positive experience with our team. Providing knowledgeable advice in a relaxed, no-pressure environment is something we take great pride in, so it's fantastic to know this came across during your visit. We truly appreciate your feedback and look forward to welcoming you back again soon.
Very friendly service
Very friendly service. Good communication. Fast service.
26 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your lovely review! We're delighted to hear you had such a positive experience with us. It's great to know everything was handled smoothly from start to finish. We really appreciate your feedback and hope to welcome you back again soon.
Exceptional customer service where…
Exceptional customer service where nothing is too much trouble, and you never feel like they're trying to rush you out the door to get to the next client.
20 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you felt so well looked after. Taking the time to provide a personal and attentive experience is something we value greatly, so it’s fantastic to know this made a difference during your visit. We truly appreciate your feedback and look forward to welcoming you back again soon.
In the small store in Northampton Tom…
In the small store in Northampton Tom was outstanding and he couldn't have been more helpful
He found the perfect Tissot watch that I absolutely love.
He is a credit to your company
Thank you.
20 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear Tom provided such exceptional service and helped you find the perfect watch. He’ll be thrilled to receive your kind feedback, and we’ll be sure to pass it on. Thank you for choosing us, and we hope you enjoy your new Tissot for many years to come.
Risposta di Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you had such a positive experience with us. Your feedback is greatly appreciated, and we’re pleased we could provide a service that met your expectations. We look forward to welcoming you back again soon.
How Polite Staff are .!!!
17 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear our team made such a positive impression. Providing a warm, welcoming experience is something we take great pride in, so your feedback is greatly appreciated. We hope to welcome you back again soon.
Great Customer service
I was given lots of choices, with no pressure and plenty of time to decide on what I wanted. I was made to feel very special and I am very happy with my choice.
16 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you felt so well looked after. Helping customers find the right piece in a relaxed and enjoyable way is exactly the experience we strive to create, so it’s lovely to know you felt valued throughout your visit. Thank you for choosing us, and we hope you enjoy your purchase for many years to come.
High Quality Jewellery
High Quality Jewellery, good service, pleasant surroundings.
13 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your review and for your kind comments about our jewellery, service, and store environment. We’re pleased to hear you had a positive experience with us. We’re always looking for ways to improve, so if there was anything that prevented us from earning that fifth star, we’d love to hear your feedback.
Thank you for your support, and we hope to welcome you back again soon.
The overall experience
The overall experience, website ordering process, quick delivery time, and lovely touches with regards to 'gift style' packaging, all top notch..
2 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you enjoyed the entire experience, from ordering on our website through to delivery and presentation. It’s great to know the extra touches made a positive impression. We truly appreciate your feedback and look forward to welcoming you back again soon.
Excellent service
Staff are friendly and helpful whilst offering excellent service.
I have recently sold some items and had new pieces created and very happy with experience of working with everybody at Gold Street store.
Thank you for helping me to have beautiful and wearable jewellery incorporating stones taken from pieces previously owned by several family members..
9 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear how pleased you were with your experience at our Gold Street store. Helping to transform cherished family pieces into jewellery that can be worn and enjoyed for years to come is always a privilege, and we’re so pleased we could be part of that journey.
Your kind words mean a great deal to the team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back in the future.
Pleasure as always dealing with Luke
Pleasure as always dealing with Luke, extremely helpful and top notch customer service. Thanks again.
8 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear Luke looked after you so well once again. Your continued support means a great deal to us, and we’ll be sure to pass on your kind words to him. We look forward to welcoming you back again soon.
Great service yet again from Natasha…
Great service yet again from Natasha and her team at Michael Jones Banbury. Was made to feel very welcome and was dealt with promptly and professionally, couldn't have asked for more really. Many thanks to you all..
3 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear Natasha and the team at our Banbury store looked after you so well. It’s wonderful to know you felt welcomed and that everything was handled smoothly and professionally. We really appreciate your continued support and look forward to seeing you again soon.
A designed commission is worth the energy.
Working together in the creation of your own personal commission, was the essential ingredient for unquestionable success.
Matt and Rachel have been constructive and were very clear what is possible and not -after all they are not magicians but skilled in the craft of jewellery design.
As such, the outcome was an excellent job and a testament to their skills -thank you.
Other staff when I was in MJJ were always polite and helpful, so a big thank you to them too.
2 giugno 2026
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Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear how pleased you were with your commissioned piece. Matt and Rachel will be thrilled to know their guidance, expertise, and collaborative approach helped bring your vision to life.
It’s also lovely to hear that the wider team made you feel welcome throughout the process. Thank you for trusting us with such a special project, and for taking the time to share your experience.
Fantastic service
I went to Michael Jones with an idea for a ring i wanted and dealt with Abbi following an experience my husband had using her. Abbi was absolutely brilliant - she listened and understood the brief, spent ages working out what I really wanted and looking for the perfect stone, steered me in a better direction when it was needed and made sure I came out with the very best option possible. Nothing was too much trouble, she is extremely knowledgeable and so personable, it was an absolute delight to spend my money with her. This is not the first time we have used MJJ and it most certainly won't be the last! I have some beautiful pieces courtesy of Michael Jones and they are definitely our number one choice for jewellers. Whether you are looking for a bespoke piece or a premade one, you won't go wrong with Abbi. Also, kudos to the mystery maker of the ring - they did an exceptional job and it is stunning. Fantastic job all round.
30 maggio 2026
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Risposta di Michael Jones Jeweller
Thank you so much for your wonderful review! We’re absolutely delighted to hear how pleased you were with your experience. Abbi will be thrilled to know that her guidance, expertise, and attention to detail helped bring your vision to life and ensure you ended up with the perfect piece.
Creating something truly special is always a team effort, so your kind words about the craftsmanship behind the finished ring are greatly appreciated as well. Thank you for your continued trust in MJJ — it means a great deal to us that we remain your jeweller of choice. We hope you enjoy your beautiful ring for many years to come and look forward to welcoming you back in the future.
Great all round
Good price, lovely watch, delivered quickly, packaging and wrapping very thoughtful.
26 maggio 2026
Risposta di Michael Jones Jeweller
Thank you for taking the time to leave us feedback. We're so pleased to hear that you're happy with your watch and appreciated the care taken with our packaging. We hope you enjoy your new watch!
Amazing service and contact with…
Amazing service and contact with customer service.
Recommended 100%
14 maggio 2026
Risposta di Michael Jones Jeweller
Thank you so much for your review! We're delighted to hear that you had a great experience with us. Your recommendation means a lot to us, and we hope to assist you again in the future.
Item ordered for my husbands birthday…
Item ordered for my husbands birthday well packaged and excellent quality thank you
14 maggio 2026
Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear that the item arrived well packaged and that you were pleased with the quality. We hope your husband enjoyed his gift. Thank you for choosing us, and we hope to assist you again in the future.
Very pleased with your service
Very polite and knowledgable team. All messages responded to quickly and without a whiff of AI intervention. Very encouraging!
18 maggio 2026
Risposta di Michael Jones Jeweller
Thank you for taking the time to share your feedback. We’re really pleased to hear that you found our team helpful and responsive. We hope you are enjoying your new purchase - If there’s anything else we can help with, we’re always here.
Great value and prompt service.
12 maggio 2026
Risposta di Michael Jones Jeweller
Thank you for your feedback. We’re pleased to hear you were happy with our prompt service and great value. We appreciate you taking the time to share your experience and hope to assist you again in the future.
The staff were very helpful and…
The staff were very helpful and explained everything to me.
17 maggio 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your feedback. We're delighted to hear that our staff were helpful - providing excellent customer service and ensuring our customers feel informed and supported is very important to us. We really appreciate your review and hope to assist you again in the future.
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