I bought my watch from Michael Jones over two decades ago. It was a leaving present. I’ve always returned to have the battery replaced and this time it needed a new strap buckle. I had to wait for the... Leggi di più
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Polite,well informed and helpful. The jewellery I took in for repair was very delicate and they said it could be repaired but advised it may not last. They need not have told me this and could've 't... Leggi di più
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Very welcoming, friendly and helpful jewellers. I’ve been extremely happy with the items of jewellery I’ve had repaired and altered.
Over the past few years I have only ever bought top quality watches and jewellery from Michael Jones in Northampton and just recently they looked after a major repair to my wife's watch. I shall soon... Leggi di più
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Dettagli dell'azienda
Informazioni su Michael Jones Jeweller
Scritti dall'azienda
Michael Jones Jeweller is an independent, cooperative-run jeweller and Official Rolex Retailer, with luxury showrooms in Northampton and Banbury.
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
With a proud heritage and a passion for fine jewellery and watchmaking, the business is dedicated to helping customers celebrate life’s most meaningful moments — from engagements and weddings to personal milestones and special occasions.
Their carefully curated collections feature some of the world’s most prestigious brands, including Rolex, OMEGA, TAG Heuer, Breitling, Tudor, Gucci, Longines, Zenith, Raymond Weil, and Seiko, alongside renowned jewellery houses such as FOPE, Fabergé, Georg Jensen, and Gucci. In addition, Michael Jones Jeweller offers beautifully crafted in-house collections, ensuring there is something to suit every style and occasion.
Alongside these exceptional products, Michael Jones Jeweller provides a range of specialist services, including bespoke jewellery design, wedding and engagement ring consultations, jewellery repairs, watch servicing, and valuations. Their experienced and knowledgeable team is committed to offering expert guidance and a personalised experience, whether in-store or online.
At the heart of the business is a dedication to quality, craftsmanship, and customer care. From the moment a customer begins their journey to long after their purchase, Michael Jones Jeweller strives to deliver a seamless and memorable experience built on trust, expertise, and attention to detail.
Visit Our Website Contact Us
Informazioni di contatto
1 Gold Street, NN1 1SA, Northampton, Regno Unito
- 01604 632548
- enquiries@michaeljonesjeweller.co.uk
- michaeljonesjeweller.co.uk
4,9
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289 recensioni
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1 luglio 2026
Non scritta su invito
Very welcoming
Very welcoming, friendly and helpful jewellers.
I’ve been extremely happy with the items of jewellery I’ve had repaired and altered.
13 luglio 2026
Non scritta su invito
Excellent communication all the way…
Excellent communication all the way through the purchase process. The item was supplied exactly as described and on the morning agreed.
6 luglio 2026
Risposta di Michael Jones Jeweller
Thank you so much for your lovely review! It was an absolute pleasure to assist you, and we're so pleased to hear you were happy with the communication throughout your purchase.
Thank you for choosing Michael Jones Jeweller. We truly enjoyed helping you and hope to have the pleasure of welcoming you back again in the future.
Risposta di Michael Jones Jeweller
Thank you for your kind review! We're delighted to hear you received first-class customer service. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.
I bought my watch from Michael Jones…
I bought my watch from Michael Jones over two decades ago. It was a leaving present. I’ve always returned to have the battery replaced and this time it needed a new strap buckle. I had to wait for the part as it came from Switzerland but when it came was replaced within minutes. I wouldn’t go to other jewellers within the town-they would not provide the same service..
8 luglio 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We're honoured that you've trusted us to care for your watch for more than two decades. It's fantastic to hear that our aftercare service has continued to meet your expectations.
Your loyalty and kind words mean a great deal to us. We look forward to looking after you and your watch for many more to come.
Polite,well informed and helpful.
Polite,well informed and helpful.
The jewellery I took in for repair was very delicate and they said it could be repaired but advised it may not last.
They need not have told me this and could've 'took the money and run' but they didn't.
6 luglio 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you appreciated the honest advice and care provided by our team. Looking after our customers and their jewellery with transparency is incredibly important to us, especially when dealing with delicate and treasured pieces.
Thank you for trusting us with your repair, and we hope to welcome you back again in the future.
It is always a pleasure to visit…
It is always a pleasure to visit Michael Jones in Northampton, whether it is the Gold Street or Grosvener store. Tom is always extremely helpful as well as being very knowledgeable about the various brands and items..
27 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear it's always a pleasure visiting our Northampton stores. Tom will be thrilled to receive your kind feedback, and we'll be sure to pass it on. Thank you for your continued support, we look forward to welcoming you back again soon.
Outstanding customer service
Outstanding customer service
The personnel at this branch are extremely knowledgeable in all items of jewellery especially watches.
You never feel rushed into making a purchase.
26 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We're delighted to hear you enjoyed such a positive experience with our team. Providing knowledgeable advice in a relaxed, no-pressure environment is something we take great pride in, so it's fantastic to know this came across during your visit. We truly appreciate your feedback and look forward to welcoming you back again soon.
Very friendly service
Very friendly service. Good communication. Fast service.
26 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your lovely review! We're delighted to hear you had such a positive experience with us. It's great to know everything was handled smoothly from start to finish. We really appreciate your feedback and hope to welcome you back again soon.
Exceptional customer service where…
Exceptional customer service where nothing is too much trouble, and you never feel like they're trying to rush you out the door to get to the next client.
20 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you felt so well looked after. Taking the time to provide a personal and attentive experience is something we value greatly, so it’s fantastic to know this made a difference during your visit. We truly appreciate your feedback and look forward to welcoming you back again soon.
In the small store in Northampton Tom…
In the small store in Northampton Tom was outstanding and he couldn't have been more helpful
He found the perfect Tissot watch that I absolutely love.
He is a credit to your company
Thank you.
20 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear Tom provided such exceptional service and helped you find the perfect watch. He’ll be thrilled to receive your kind feedback, and we’ll be sure to pass it on. Thank you for choosing us, and we hope you enjoy your new Tissot for many years to come.
Risposta di Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you had such a positive experience with us. Your feedback is greatly appreciated, and we’re pleased we could provide a service that met your expectations. We look forward to welcoming you back again soon.
How Polite Staff are .!!!
17 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear our team made such a positive impression. Providing a warm, welcoming experience is something we take great pride in, so your feedback is greatly appreciated. We hope to welcome you back again soon.
Great Customer service
I was given lots of choices, with no pressure and plenty of time to decide on what I wanted. I was made to feel very special and I am very happy with my choice.
16 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you felt so well looked after. Helping customers find the right piece in a relaxed and enjoyable way is exactly the experience we strive to create, so it’s lovely to know you felt valued throughout your visit. Thank you for choosing us, and we hope you enjoy your purchase for many years to come.
High Quality Jewellery
High Quality Jewellery, good service, pleasant surroundings.
13 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your review and for your kind comments about our jewellery, service, and store environment. We’re pleased to hear you had a positive experience with us. We’re always looking for ways to improve, so if there was anything that prevented us from earning that fifth star, we’d love to hear your feedback.
Thank you for your support, and we hope to welcome you back again soon.
Professional service
Professional service, helpful staff and necklace mended a few days before the deadline given..
6 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your kind review! We’re delighted to hear you were pleased with the service and that we were able to return your necklace sooner than expected. We really appreciate your feedback and look forward to helping you again in the future.
The overall experience
The overall experience, website ordering process, quick delivery time, and lovely touches with regards to 'gift style' packaging, all top notch..
2 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear you enjoyed the entire experience, from ordering on our website through to delivery and presentation. It’s great to know the extra touches made a positive impression. We truly appreciate your feedback and look forward to welcoming you back again soon.
Excellent service
Staff are friendly and helpful whilst offering excellent service.
I have recently sold some items and had new pieces created and very happy with experience of working with everybody at Gold Street store.
Thank you for helping me to have beautiful and wearable jewellery incorporating stones taken from pieces previously owned by several family members..
9 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your wonderful review! We’re delighted to hear how pleased you were with your experience at our Gold Street store. Helping to transform cherished family pieces into jewellery that can be worn and enjoyed for years to come is always a privilege, and we’re so pleased we could be part of that journey.
Your kind words mean a great deal to the team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back in the future.
Pleasure as always dealing with Luke
Pleasure as always dealing with Luke, extremely helpful and top notch customer service. Thanks again.
8 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear Luke looked after you so well once again. Your continued support means a great deal to us, and we’ll be sure to pass on your kind words to him. We look forward to welcoming you back again soon.
Great service yet again from Natasha…
Great service yet again from Natasha and her team at Michael Jones Banbury. Was made to feel very welcome and was dealt with promptly and professionally, couldn't have asked for more really. Many thanks to you all..
3 giugno 2026
Non scritta su invito
Risposta di Michael Jones Jeweller
Thank you for your lovely review! We’re delighted to hear Natasha and the team at our Banbury store looked after you so well. It’s wonderful to know you felt welcomed and that everything was handled smoothly and professionally. We really appreciate your continued support and look forward to seeing you again soon.
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