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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We have used Metro Plumb Warrington twice in the last year. They replaced the isolator valves for our dishwasher and washing machine in two separate visits, several months apart. The jobs were not em... Leggi di più

Valutata 5 stelle su 5

Engineer (Liam) kept me informed as to when he would be arriving and did so when expected. Found the issue quickly and fixed it straight away. Even put the vacuum round once he finished. Great to chat... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My upstairs toilet down pipe was completely blocked making all bathroom units and showers unusable. My house insurance, Direct Line contacted Metro Plumb. Their Engineer attended without delay.the... Leggi di più

Valutata 1 stelle su 5

Currently waiting on an emergency home call out since yesterday night. Had a text next day giving me a before call out time. An hour later than the time nobody has bothered to call me so im aware. W... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Idraulico
  2. Ingegnere del gas

Scritti dall'azienda

At Metro Plumb, we have over 30 regional depots with highly skilled, local, qualified plumbers on hand to help you 24/7. From dripping taps to burst pipes and toilet repairs no job is too big or small for our local plumbers. Contact us on 0800 415 514.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

610 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Rogue trader

Rogue trader. They were selected by Axa to fix a leaking toilet under our Home Emergency cover. Plumber arrive over a day late and said needed a new part and would return. Then told Axa they had fixed it and claimed £80 without doing anything. Please be careful using them

31 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great Service

Mark was excellent. He is no nonsense, came in identified the issue and was able to sort it out for us. We would thoroughly recommend.

21 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Quick resolution to an emergency

Tommy Hamill came out the next day after I'd reported my leak and after a brief chat and a look around managed to identify the offending pipe. Within 15 minutes of arriving he'd cut and blanked the pipe allowing me to turn the water back on and back to normality.
There is still work to do, but as far as emergencies are concerned, I can't fault him.

30 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Ive been left with a flooded kitchen…

The plumber was very good, but he said there was nothing he could do because the water is coming from under the house. He promised me that he would get somebody to come and pump it out by the company that owns this building. And it's Monday, and I'm still waithing. My whole kitchen is underwater.

21 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Recommended company

We had a leaking tap pipe, so called our home emergency company who sent out Metro Plumb.
The plumber called beforehand as he couldn't locate our house and arrived on the day.
He was very helpful & professional & explained everything, including why the pipe was suddenly leaking.
Couldn't fault him and thoroughly recommend this company.

25 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Metro Plumb came to our rescue after a burst water main. They dealt with the issue really quickly and professionally, would highly recommend.

22 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Emergency insurance job for water leaking from light fitting. Very helpful advice over phone, then an unexpected call from engineer to confirm things.
Arrived promptly, very pleasant guys. Very thorough and persistent work carried out to find a difficult to trace leak.
Very good at updating and explaining progress.
Very happy with work.

24 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Omg what a wonderful service

Omg what a wonderful service ! On time , and fixed my leak and in record time
Friendly service and they plant a tree for every visit in Madagascar! How wonderful is that!
Recommend without a doubt!

24 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service.. shame about Thames Water

This is the second Metro Plumb engineer who attended a supposed water leak issue at my mothers property and the fourth expert who has confirmed there is not a water leak at the house or in the supply pipe. Both engineers from Metro Plumb are very knowledgeable, helpful and professional in their approach. The entire experience from the initial call from the office through to the attendance has been a pleasure and I highly recommend them; however, it is a shame their employers at the CEO office at Thames Water who seem to want to rip off vulnerable people and in this instance have charged an 83 year old disabled and bed bound lady over £1,300.00 for water she hasn’t used. If it wasn’t for the professional people at CC Water and Metro Plumb, I would imagine my poor mum would have to go without food and heating to pay their fictitious invoices.

23 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Leaking pipe inside airing cupboard.

The plumber, who attended the water leak issue, is undoubtedly a highly skilled professional. This was demonstrated through his methodical approach to tackling the problem, which he resolved decisively and efficiently. Also, he was communicative throughout the repairs process and happy to answer all questions related to the issue.
Needless to say, the plumber is a credit to his profession and his employer: Metro Plumb.

22 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service

Really quick response time once the job was reported, and the plumber (who was also the nicest guy) fixed the problem in under 10 mins!

21 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Appalling service.

Appalling service.
Unreliable and untrustworthy.
Avoid like the plague.

19 ottobre 2023
Non scritta su invito
Logo di Metro Plumb

Risposta di Metro Plumb

Hi,
We are so sorry to hear that you had a bad experience with us. We would like to find out more about your issue to ensure this doesn't happen again, if you could send an email to our Customer Care team, customercare@metrorod.co.uk, they will be able to assist you.

Thanks, Metro Plumb

Valutata 5 stelle su 5

Joe was so amazing

Joe was so amazing! He was quick and Thorough which was so great! He was very kind and clearly very good at his job. Highly recommended their services. :)

18 ottobre 2023
Non scritta su invito

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