Metro Plumb Recensioni 610

Great customer service, the guy called to arrange convenient time to come fix the leak in the bathroom. He was very polite and friendly.

A guy turns up 24 hours late! When finally arrived he took some pictures of the walls that a leak was causing above he told me there was nothing he could do. I asked if he was going to go above my property to see where the leak was coming from he said no ring my landlord! The landlord sent him to stop the leak!

Very helpful. A chap came around and fixed my mains leak within 30 minutes.

Two very helpful lads and more importantly they knew what they were doing, they got my hot water running again in no time very impressed.

Mohammed was excellent, he quickly identified the problem and took pains to rectify it to my satisfaction. First class service

Very friendly and helpful. Sorted the issue quickly

Great customer service on the phone
Prompt repairs done to fix leaks the next day

If, like me, the character of a person is as important as the quality of work, I would be mindful before hiring Metro Plumb. Specifically, the plumber driving the van with reg YO22BWB in the Manchester area.

Incident:
I signalled to come off the roundabout, and he entered the roundabout regardless, drove up next to my car forcefully and mounted the curb to undertake me.
The driver was driving aggressively and recklessly. Shortly after, when the space was available, he purposely positioned himself adjacent to my car to look into my car and stare at me with intimidation.

I can only imagine how poorly a customer would be treated by that specific driver/plumber. I believe their quality of work should not be trusted.

Cutting corners, selfish and egocentric is what I would imagine you would receive. Along with inconsiderate, my way or the highway type of attitude.

The first man Andy was brilliant but needed a part so a second man came he was fine and did the job but when he left the new pipe he had fitted was a lot smaller and left a large hole around it witch we have had to sort ourselves both of us being in our 80tis was difficult for us but had to sort as it was very unsightly but he did do the job

DAN , A very friendly and helpful young man , checked all over radiators and confirmed what the problem was.

The guy gave us a courtesy call before he arrived was punctual polite explained his plan for fitting . Unfortunately the product was faulty but he dealt with it promptly an ensured the job would be completed when new pump arrived next day express delivery which it did he fitted our new pump an everything working great .

The responded to come and see the issues. However further work is needed. Water still coming out. And hold is open, child can accidentally put their leg on it.
You can send a link, I will send a photo of it. Thanks

Excellent work! Great to exact detail.
Really impressed.

RICKY , was absolutely brilliant....
Thank You so much Ricky ...
I've managed to save most of my Late Parent's precious belongings , due to You and You Alone ....
What a fantastic plumber ?
THANK YOU

Great service from Mike from Metro Plumbing. Sorted out the leak to bathroom tap, changed the connection to one that had an isolating tap 👍. So he went over and above. Thank you!

Really not great. My leak was raised at 3.30pm Sunday and we were told somebody would be there within 3-4 hours meaning 7.30 the latest. Nobody turned up, 3 further calls to out of hours to be told they were delayed and would attend within half an hour. This was now 9pm. Nobody turned up. Called back was told somebody would be with me at 10.30pm again nobody turned up. Then engineer called at 11pm to say “ do you still need us it’s a bit late isn’t it” yes obv we’ve still got a leak that’s now damaged all of our panelling and dripping onto the floor. He said I’ll be half an hour. So engineer came at 11.30ish. At no point did anybody from this company bother to call and say “sorry, we’re running late” no expectations set apart from false ones. I have a 3 month old baby and engineer totally messed up his sleep due to having to fix so late at night. Really bad service. Wouldn’t recommend. If anybody working there see’s this please can you set correct expectations and actually let customers know when delays happen. Takes 2 mins!

Very polite man very helpful very concerned for my lack of water tried to help but had to give job back to clarion housing as needed key to gain access into other property

Great guy
Efficient

The plumber was friendly, thorough re and knowledgeable.