Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We have used Metro Plumb Warrington twice in the last year. They replaced the isolator valves for our dishwasher and washing machine in two separate visits, several months apart. The jobs were not em... Leggi di più

Valutata 5 stelle su 5

Engineer (Liam) kept me informed as to when he would be arriving and did so when expected. Found the issue quickly and fixed it straight away. Even put the vacuum round once he finished. Great to chat... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My upstairs toilet down pipe was completely blocked making all bathroom units and showers unusable. My house insurance, Direct Line contacted Metro Plumb. Their Engineer attended without delay.the... Leggi di più

Valutata 1 stelle su 5

Currently waiting on an emergency home call out since yesterday night. Had a text next day giving me a before call out time. An hour later than the time nobody has bothered to call me so im aware. W... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Idraulico
  2. Ingegnere del gas

Scritti dall'azienda

At Metro Plumb, we have over 30 regional depots with highly skilled, local, qualified plumbers on hand to help you 24/7. From dripping taps to burst pipes and toilet repairs no job is too big or small for our local plumbers. Contact us on 0800 415 514.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

610 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Called out for emergency jobs, but only shut of water.

They added a new easier water shut-off valve as our stopcock had seized.
But considering they were also supposed to fix the actual leak issue in the attic, and didn't actually bring a ladder..... so did not even step foot in there, leaving the issue unresolved. They cannot receive a higher star rating from me I'm afraid.

18 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Mohammed the plumber who attended was very good. He has 20+ years experience and was able to identify the issue with low pressure for my water at my property. He dealt with the issue swiftly and provided guidance on how to maintain the internal stop valves. Thanks Mohammed

14 novembre 2023
Non scritta su invito
Valutata 2 stelle su 5

A guy knocked on my door around…

A guy knocked on my door around 4/30,ish in the aft...it was getting dark...he stood there in what I would describe a black tracksuit with the wor METRO on it.. ..he said he wanted to check my boiler because of a problem with not hot water after Thames water was doing repairs at the back of my property...he had NO identification on him and no tool kit...I refused to let him in...he said he'd left identification etc in his van up the road...I told would NOT be allowed on.my property...he came back a shirt while later grinning holding up an identification card I could not read and carried...not good reassurance in my books.

15 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Excellent, quick and knowledgeable service. Plumber arrived within 2 hours of me making the call, resolved my issue and was very polite and I couldn’t recommend highly enough. Many thanks. ⭐️ ⭐️ ⭐️⭐️⭐️

18 novembre 2023
Non scritta su invito
Valutata 2 stelle su 5

Disappointing

Our toilet had stopped flushing. It took 3 weeks and 3 visits to finally get it repaired.
On all 3 occasions, no appointment was made, they just turned up.
Very unhappy wih the whole aspect of it, including Domestic & General.
It's not wirth taking out a policy, it was such hard work to get it fixed.

17 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Nothing hapennedned

Your worker came, he looked, he said "leave it to me", and he went, I have never seen him again. Anyway, I have sued my landlord, Sanctuary Housing, and I claim compensation. But your worker did exactly this: Nothing.

25 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Relating to issues of my water pressure…

Relating to issues of my water pressure as a result of a burst main on Sunday Thames Water contacted Metro Plumb who arrived in a couple of hrs the gentleman was very polite & helpful explained everything & hopefully solved the issue very pleased with is company .

6 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Professional and polite

Thames Water sent this company to my house to check my washing machine and dishwasher after debris got into my water supply. The engineer was polite and professional. He checked both appliances thoroughly and treat my house with respect.

7 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

After getting a new bathroom fitted by…

After getting a new bathroom fitted by metro plumb Wolverhampton I have been left with thousands of pounds worth of damage, to my driveway, kitchen and exterior wall as well as on going leaking from my shower. When asked the plumber of metro plumb Wolverhampton for public liability insurance I was told he doesn’t have any as it was a cash in hand job, I was spoken to in a rudely manner by him and his partner and told my warranty has been retracted. I am now paying a solicitor to take this man to court! Very unhappy! Don’t waste your money

23 ottobre 2023
Non scritta su invito
Logo di Metro Plumb

Risposta di Metro Plumb

Hi Jennie, we are so sorry to hear that you've had a bad experience with one of our franchises, this is very unexpected and we'd like to investigate this issue to ensure it doesn't happen again. Please can you send us an email with details of the issue, as well as your postcode, to CustomerCare@metrorod.co.uk.

Kind regards,
Metro Plumb

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