My bathroom tap had been dripping for sometime, due to cancelled appointments it took a while to be fixed. However when the plumber came on Friday September 16th he did an excellent job and fitted two... Leggi di più
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Now that I’ve fully moved into my new flat in Weymouth and sorted out all the details, I want to send a massive thank you to Melissa from the Magna Housing lettings team. From start to finish, Me... Leggi di più
L'azienda ha risposto
Worked carried out was outstanding sadly other problems with wall are being over looked by magna The contractor exposed massive defects in the wall that Magna said after 4 visits didn’t exist . Sa... Leggi di più
L'azienda ha risposto
Congratulations to Magna housing Ltd for interaction with my mp and lying about the problems in my home. Looking forward to seeing you in court
Dettagli dell'azienda
Scritti dall'azienda
We’re Magna Housing, a community-based housing association. We mainly work in Dorset and Somerset (our head office is in Dorchester) providing housing services to local people.
Informazioni di contatto
Regno Unito
- magna.org.uk
4,6
Eccellente
548 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Magna are totally incompetent fence…
Magna are totally incompetent fence damaged in NOVEMBER and they had the cheek to send me an email asking if the repair was satisfactory when they have been nowhere near the place if I could give minus 10 stars it would not be a true reflection of Magna,s attitude i have even registered a complaint with them and they told me it was upheld but still no repair so what is the point of wasting my time so anybody looking to rent a property from Magna be warned!!!!
Yet again Magna have sent another request for a review if I am satisfied with the repair that has not been done yet
It just goes to show how incompetent they really are damaged in november still no repair in June perhaps I should be seven months in areas wit my rent they would soon do something about that because that is all that interests them no I won't be replying to any emails or questionnaires like Magna I can't be bothered
10 giugno 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review, I am sorry this has not been a positive experience for you, I have looked in to this for you and it transpires the job raised was a duplicate as this has already been booked in. I am sorry you have not been notified of this. If you would like any further information please do get in touch with us via live chat on www.magna.org.uk or live chat Monday to Friday 9-4pm. Best wishes,
I had to go out to an appointment,it…
I had to go out to an appointment,it was my shed door, when I returned it had all been done and very well,I was very happy with the results.
4 giugno 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Ruth, we are so pleased that this has been resolved for you, the benefit of external works is we won't always need you there for an appointment as long as there is access which is great! Always let the team know when raising repairs and we can get this booked in for you. Bets wishes,
Leaking hot tap & washer gone
Lovely chap very helpful done a good job & quick service to.
29 maggio 2025
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Risposta di Magna Housing
Thank you for taking the time to leave feedback Louise, we are so pleased you are satisfied with the repair carried out, Best wishes,
Useless repairs services
I am waiting for a leaking pipe to be fixed I was given a date in October!!!!! . I am having to put towels down everyday to keep up with the flooding I have children and run a busy house my water bill is going to double . I am still waiting for a call back to get this fixed. This is shocking! Why do I pay rent? .
6 giugno 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Kezzie and I am sorry you are feeling frustrated with this, please send an email to contactus@magna.org.uk or use our live chat service available on www.magna.org.uk beteeb 9-4pm Mon-Fri a member of the team can look in to this for you, Best wishes,
Mark Palmer-Rees was extremely helpful.
Mark Palmer-Rees was extremely helpful when dealing with a complex query relating to Service Charges for a Universal Credit Claim. His intervention allowed me to submit the claim in a timely manner.
6 giugno 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review, we are so pleased that Mark was able to help you and sounds like this was a very positive experience. I will pass on your compliments to Mark. Best wishes,
Great service always on time very…
Great service always on time very helpful always do the best they can when it comes to getting to you as soon as they can especially with things like heating and leaks
All the technicians are always respectful and happy
Thank you for the great service Magna
1 giugno 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Heather, we are so pleased you find the service helpful from all teams, you are most welcome, Best wishes.
ALEX
The advisor I interacted with over emails , was professional, polite and factually correct.
Can't ask for more than that !
Thank you Alex at Magna.
28 maggio 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Julie, we are so pleased you are satisfied with the service you have received from Alex, I have passed your compliments on to him! Best wishes,
Risposta di Magna Housing
Thank you for taking the time to leave a review Virginia, we are please you find the team helpful, Best wishes,
You can improve by doing the repair…
You can improve by doing the repair quicker, I don't consider waiting months to have it done if this was another business people wouldn't stand for it
8 maggio 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Mike, Due to a high volume of repair requests, our schedule is currently at full capacity, and appointment availability may not be as prompt as we would prefer. Please rest assured that all bookings are made for the earliest available slots. Best wishes,
The young lady was very cheerful and…
The young lady was very cheerful and polite also very efficient in handling my query
22 maggio 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Martin, we are pleased you found the service you received satisfactory! best wishes,
My kitchen refit was completed to the…
My kitchen refit was completed to the highest standard by Richard Swain and Steven Barrett,they were very professional and were very informative every step of the way.which made the process so much easier.Nothing was ever a bother for them,if I had a question they knew the Answer. Magna should be proud to have the pair of them in their employment.
15 maggio 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Tim, we are so pleased the kitchen fit went well and the service you received from Richard and Steven was to a high standard, I have passed on your compliments to them and their line manager. Enjoy your new kitchen! Best wishes,
Good service,quick response from Magna repair service
Great quick efficient service thank you
16 maggio 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Di, we are pleased you were happy with the service you have received. Best wishes,
Kitchen Replacement
Just had a kitchen replaced and Richard Swain and Steven Barett who have been carrying out the work have been absolutely brilliant.
If it hadn't been for them the score would have been a 2 as the organisation and communication from above was extremely poor but these two guys have been exceptional, have done a super job and have dealt with all the issues that have cropped up along the way in a calm and professional manner.
They are both a credit to the company.
8 maggio 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Wilma, we are so pleased you re satisfied with your new kitchen and pleased with the work carried out by Richard and Steven, I have passed this feedback on to them and their manager. I am sorry to hear that the communication has been poor, we can get this looked in to for you, if you would be happy to email us contactus@magna.org.uk we can get this looked in to for you. Best wishes,
Excellent Plumbing work completed
New shower bar fitted and new flush fitted on the bathroom toilet. The plumber did an excellent job.
23 aprile 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Bridie, we are pleased you found the work you carried out satisfactory, Best wishes,
The gentlemen fitting our new kitchen…
The gentlemen fitting our new kitchen in meadow view charminster dorchester have done a wonderful job and they have been friendly and very good at the jobs they are doing ,thank you to Richard and Steve for a wonderful job.
22 aprile 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Christine, we are so pleased you are happy with your new kitchen and the work Richard and Steve carried out, I have passed your wonderful compliments to them both, enjoy your new kitchen! Best wishes,
Positive experience
Positive experience. Always help as much as is possible. Polite and friendly.
18 aprile 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Nicki, we are pleased you are happy with the service you have received from Magna. Best wishes,
Repair report
Polite and professional service from Magna, as always.
15 aprile 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Claire, we are pleased you are satisfied with the service you have received at Magna, Best wishes,
Listened then gave helpful response.
Listened to what I had to say, apologised for the delay and gave a helpful, honest response.
20 marzo 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Sarah, we are pleased you found the service you received satisfactory. Best wishes,
Excellent help regarding boundary…
Excellent help regarding boundary issues.
8 aprile 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Julia, we are pleased we have been able to help you. Best wishes,
Risposta di Magna Housing
Thank you for taking the time to leave a review, we are so pleased you are happy with the help you have received from Rachelle, I have passed this on to her and her manager. Best wishes,
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