Yorkshire Housing Recensioni 

550
•
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I can not thank enough Liam who looked after me through our property sale. His work ethic is exceptional. Nothing was too much trouble for him. He has always replied to my emails straight away. He gui... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Appalling disrespect for the time, love, money and care that tenants invest in their homes. Seven years and counting of extreme damp and mould , worsened by shoddy and piecemeal ' repairs' .Their enti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communica... Leggi di più

Valutata 5 stelle su 5

Fantastic experience getting my Grandma moved into a Yorkshire Housing Retirement Scheme. Katrina, Scheme Manager at Garden Court, has been an absolute star. Right from the first point of contact, she... Leggi di più

Dettagli dell'azienda

  1. Associazione edilizia

Scritti dall'azienda

Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

550 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(550)

163 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Outstanding customer service !!!

I can not thank enough Liam who looked after me through our property sale. His work ethic is exceptional. Nothing was too much trouble for him. He has always replied to my emails straight away. He guided me and supported at every step which made the whole process much easier and stress free. THANK YOU! You are the best Liam!!!

29 settembre 2026
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Risposta di Yorkshire Housing

HI Monia, thank you so much for your lovely review. We're really glad Liam looked after you so well throughout your property sale. He's a real star, and we're sure he'll be chuffed to read your feedback! Shuang

Valutata 1 stelle su 5

Had an appointment booked for today- no show

Had an appointment booked for today. Been sat in the house all day and didn’t go to work to sit all day waiting. As “Andy” pulled up he proceeded to sit in the van for 10 minutes before putting a note through the door without knocking saying he “knocked at 4:07pm and there was no answer” noticed this at the time being 4:07pm so clearly lied on the slip too. Got the reg of the van HM64 YGX. Ran down the road after noticing he had slipped the note through. 3 of us in the house were waiting and none of heard a knock. Rang and they said “they can not rebook or contact the driver” absolutely appalled and awful service from both the engineer and the woman who answered the phone. Got told to ring customer service to find a way for them compensating for missing a days wage. Absolutely appalling to say the least.

29 ottobre 2026
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Risposta di Yorkshire Housing

Hi Alisha, we'd really like to speak to you about your experience so we can look into this. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang

Valutata 1 stelle su 5

Appalling disrespect for tenants

Appalling disrespect for the time, love, money and care that tenants invest in their homes. Seven years and counting of extreme damp and mould , worsened by shoddy and piecemeal ' repairs' .Their entire attitude appears to be that tenants simply don't matter and that their lives are worth nothing at all and the unbearably degrading part is when social housing stigma kicks in so that others blame YOU for the state of the property when it is Yorkshire Housing who are to blame .

26 ottobre 2026
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Risposta di Yorkshire Housing

Hi Lucy, we're very sorry to hear about your experience, and we appreciate how difficult this has been for you. We can see our team is currently working on your case and will continue to progress it. If you'd like to discuss any details further, please contact us directly. Thanks, Shuang

Valutata 5 stelle su 5

Very helpful and kind service

Very helpful and kind service

23 ottobre 2026
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Risposta di Yorkshire Housing

Hi Martha, thank you for your 5 star review. We're really pleased to hear that you had a very positive experience with us! Shuang

Valutata 1 stelle su 5

joke of a company

joke of a company it doesnt matter you have taken the flat down i was intrested in you never replied to the form i filled in

23 ottobre 2026
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Risposta di Yorkshire Housing

Hi Anthony, we'd really like to speak to you about your experience so we can understand what happened. I've sent through a request for more info through Trustpilot, please reply with your details and a member of the team will give you a call. Thanks, Shuang.

Valutata 5 stelle su 5

Easy to contact

Easy to contact. Jessica dealt with my question ver politely and efficiently.

20 ottobre 2026
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Risposta di Yorkshire Housing

Hi Lesley, thank you for your lovely review. We're really glad Jessica was able to help! Shuang

Valutata 5 stelle su 5

Perfect

I contacted Yorkshire Housing to book appointments for my home repairing. Yorkshire Housing always takes prompt actions and seriously confront with issues what their tenants may encounter in. I’m much appreciative with that! Thank you for the Customer Experience Advisor Abid communicate with me. Abid is helpful and smart to resolve my issue. He can comprehend the problem and provide solutions quickly. I am fully satisfied with his service and attitude! And more than grateful to live in a pleasant environment under management of Yorkshire Housing. Thumbs xx

19 ottobre 2026
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Risposta di Yorkshire Housing

Hi Vikki, thank you so much for your 5 star review. It's great to hear Abid was so helpful and resolved the issue for you. Abid will be very pleased to hear your feedback! Thanks, Shuang

Valutata 5 stelle su 5

I cannot thank Yorkshire Housing…

I cannot thank Yorkshire Housing enough.
Finding a new home can be overwhelming, but the support I received was exceptional. They were patient, explained everything clearly, and guided me through every step. It means the world to me to have a safe, beautiful home for myself and my son. Thank you for your kindness, your help and for making this happen. You really do make a difference in people's lives!

13 ottobre 2026
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Valutata 5 stelle su 5

I was offered a one bedroom flat and…

I was offered a one bedroom flat and the whole process was so quick and easy. The property is well maintained and I am very pleased with it. Every interaction I have had with Yorkshire Housing has been positive and I would highly recommend them to anyone seeking social housing accommodation

7 agosto 2026
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Valutata 5 stelle su 5

This review is based on my personal…

This review is based on my personal experience. Every single person ive dealt with in north yorkshire housing has been lovely, me and my children cant thank them enough for how much they've helped, there all proffesional courteous and well manner, a credit to the proffesion I wish them all the very best with all there future endeavours

8 ottobre 2026
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Valutata 3 stelle su 5

I appreciate having somewhere to live…

I appreciate having somewhere to live after years of homelessness it's a life line for anyone who has this experience I don't really like how there's no customer service desk even in housing options in my local area .. the staff are based in west Yorkshire and I won my bid with the council with North Yorkshire choice based letting while receiving support from the mental health services I have completed this and I have improved my life to the best of my ability.. my housing officers are always on a withheld number which I find dodgy and there not very clear about any issues between neighbors and I think they are bias towards myself..

6 ottobre 2025
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Valutata 5 stelle su 5

Excellent Customer Service

I had to phone Yorkshire Housing this morning regarding an upcoming repair , unfortunately the fault had had got worse.
I spoke to a lovely lady called Sarah who was professional, reassuring and very friendly which makes all the difference to me.
She immediately arranged for one of their plumbers to attend later today.
She is a credit to Yorkshire Housing .

Thank you Sarah

2 ottobre 2026
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Valutata 5 stelle su 5

I had a great experience with Yorkshire…

I had a great experience with Yorkshire Housing who found me a property.
Communication was fantastic - I had constant updates every step of the way from Mollie who explained everything thoroughly. Mollie was helpful understanding and very fast arranging details, sending emails and answering mine making the whole process an easier one.

1 ottobre 2026
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Valutata 5 stelle su 5

Very friendly and professional

Yorkshire housing mia has been fantastic helping with my mum new home she went over and above to put use on the right road help with decorating furniture would definitely recommend this housing to any one . Customer services is outstanding very friendly and professional

1 ottobre 2026
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Valutata 5 stelle su 5

Garden Court Retirement Scheme (& the wonderful Katrina!!)

Fantastic experience getting my Grandma moved into a Yorkshire Housing Retirement Scheme. Katrina, Scheme Manager at Garden Court, has been an absolute star. Right from the first point of contact, she has been working hard behind the scenes to ensure the sign up and moving in process has been as smooth as possible, that we have been kept informed throughout, and that we have been made aware of all the things the scheme offers. She has done all she could to minimise any potential obstacles or delays in this process, and also to help us get the new flat as suited to my Grandma’s needs as possible. Somehow she always manages to hide any stress and with a huge smile on her face. We can’t thank her enough ❤️

7 settembre 2026
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