My bathroom tap had been dripping for sometime, due to cancelled appointments it took a while to be fixed. However when the plumber came on Friday September 16th he did an excellent job and fitted two... Leggi di più
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Now that I’ve fully moved into my new flat in Weymouth and sorted out all the details, I want to send a massive thank you to Melissa from the Magna Housing lettings team. From start to finish, Me... Leggi di più
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Had a call about my enquiry of how much careline we should be paying. I had a very friendly, understanding man who explained what I should be paying. I think I'm still paying about 40p more than I s... Leggi di più
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Worked carried out was outstanding sadly other problems with wall are being over looked by magna The contractor exposed massive defects in the wall that Magna said after 4 visits didn’t exist . Sa... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
We’re Magna Housing, a community-based housing association. We mainly work in Dorset and Somerset (our head office is in Dorchester) providing housing services to local people.
Informazioni di contatto
Regno Unito
- magna.org.uk
4,6
Eccellente
547 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
Risposta di Magna Housing
Thank you for taking the time to leave a review Shirley, we are so pleased you are happy with the service Alex provided and I have passed on your compliments to Alex and his line manager. Best wishes and take care.
Magna have been brilliant for the 4 and…
Magna have been brilliant for the 4 and a half years I’ve rented from them. Most recently I’ve had another pest control problem, Donna, customer care adviser contacted me on the same day I put in a request. She was caring, kind and supportive to my problem. Resolved very quickly and then she followed up with me the following day to make sure the exterior company had made contact. She then wished me and my family a merry Christmas. Great customer service, as always. I’m a very grateful tenant. Thankyou!
26 dicembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Danielle. We are sorry to hear of the pest issues you have encountered in your home. We are so pleased that you have had amazing service from Donna and will certainly pass on your lovely compliments to Donna and her line manager. Best wishes and take care,
I recently moved within magna
I recently moved within magna, due to neighbour harassment. Magna did a pretty good job, in assisting me with this move.
17 novembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review John, we are so pleased you are settled and happy in your new home. Best wishes and take care
Excellent customer service was given
Excellent customer service was given
15 dicembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Mrs Davies, we are so pleased you are happy with the service you have received. Best wishes and take care,
No hot water
Donna in repairs department was particularly helpful trying to get my hot water issue sorted out.
8 dicembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Terry, we are so pleased that Donna was able to help you, I have passed on your compliments. Pleased the hot water issue has now been resolved for you! Best wishes and take care.
I reported not having any heating in my…
I reported not having any heating in my New property,I was told someone would be out in 24hour and they was here in 3.
Who I reported the repair to was Very professional polite and helpful
18 dicembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Rachel we are so pleased that you have had your no heating issue resolved, that the operatives attended within a good time. Best wishes and take care.
Magna housing officer has been really helpfull very…
Magna housing officer has been very helpful and is investing the problem with our garden gate and path and the security of the back garden.We really appreciate her help and for listening to our side.
28 novembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Sam, we are so pleased you have had the help you needed. I will pass on your compliments. Best wishes,
Magna customer service
After a bit of a wait on hold I got through to Tabitha. She was very friendly and was keen to help me with my query. Her customer service was spot on.
1 dicembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Maria, we are so pleased you had a positive call with Tabitha, I will pass on your compliments to her. If you are struggling with time we do have a Live Chat function on www.magna.org.uk that is nice and speedy, you will be talking to one of the Customer Care advisors. Best wishes,
Magna are quick to problems and arrange a repair as Thank you Magna Staff
Magna are quick to react to problems and arrange a repair as soon as possible.
2 dicembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Stephen, we are so pleased you have found the service you received quick and your repair was booked in within a satisfactory time. Best wishes,
Santa at The Dorford Centre
We saw Santa at The Dorford Centre with our grandchildren. They were both given a present to open now and one to have at Christmas time. There were cakes, biscuits and hot/cold drinks available as well, which the children enjoyed. Santa was funny and very knowledgeable when the children were asking about different toys/games they wanted him to bring when he came to bring presents.
29 novembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Margaret, it sounds like you and your grandchildren had a wonderful time, the photos looked gorgeous, Santa and the elves did a fabulous job! we are so pleased you enjoyed it. Best wishes and have a lovely Christmas from us all here at Magna.
Magical Christmas experience
This was very well thought out and ran very smoothly. Santa was absolutely brilliant and my grandson loved him. The grotto was very pretty and the refreshments were very welcome.
Thank you so much for putting on this event
29 novembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Marion, it truly looked lovely and we are so pleased you and your grandchildren enjoyed the grotto. It sounded gorgeous! Best wishes and have a lovely Christmas from us all here at Magna.
Attended the Father Christmas event at…
Attended the Father Christmas event at the hub my grandchildren loved it x
22 novembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review,, it sounded magical and seeing the photos it looked incredible. We are so pleased that you and your grandchildren enjoyed the grotto and all the magic Santa and the elves gave. Best wishes and have a lovely Christmas from us all here at Magna.
Santas grotto
Magna had put on an amazing grotto for the familys. There was snacks and drinks and things for the children to do. My grandchildren loved seeing santa and reciving a gift from him. All the elves were only happy to help, the whole experance was really lovley, well set out and santa himsef was amazing, interacting with the kids (adults included). It was a really nice experance for the family.
29 novembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Haidee and Mark, it sounded magical and seeing the photos it looked incredible. We are so pleased that you and your grandchildren enjoyed the grotto and all the magic Santa and the elves gave. Best wishes and have a lovely Christmas from us all here at Magna.
Risposta di Magna Housing
Thank you for taking the time to leave a review Richard, we are pleased you are satisfied with the service you have received, best wishes.
A prompt reply and job done.
26 novembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Terence, we are pleased you are satisfied with the service you have received, best wishes.
Perfect and very helpful
13 novembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Sarah Jane, we are pleased you are satisfied with the service you have received, best wishes.
Very satisfied
Magna came and did exactly what was required very well, big thanks to Jordan.
24 novembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Chris, we are so pleased that you are happy with the service you have received, I have passed on your compliments to Jordan, best wishes and take care.
Always a prompt helpful response
Always a prompt helpful response
21 novembre 2025
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Risposta di Magna Housing
Thank you for taking the time to leave a review Rosie, we are so pleased you are satisfied with the customer care you have received. Best wishes and take care.
Absolute joke of a company and level of…
Absolute joke of a company and level of customer service is beyond shocking
21 novembre 2025
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Risposta di Magna Housing
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with Magna didn’t meet your expectations. We’d really like the opportunity to make things right and assist you further. To do that, we’ve requested some details to help us identify your account and resolve the issue as quickly as possible.
The plummer who was Simon was great he…
The plummer who was Simon was great he sorted the drain in my
shower he was very kind as I am disabled he made sure that he didn't leave anything was lying on my bathroom floor thankyou Simon
19 novembre 2025
Non scritta su invito
Risposta di Magna Housing
Thank you for taking the time to leave a review Susan, we are so pleased that you are satisfied with the work carried out by Simon. This sounds like a fantastic appointment. Best wishes and take care.
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