First of all I purchased the EVO 1700 UT purple edition light. Apparently it doesn't come with a mounting bracket. So basically like buying a car with no wheels. Website didn't state this, but did sta... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I bought my Seemee R300 Radar and already almost one year , filling better with protection from behind. In the beginning connection was not possible to work properly, but already 5 months ago problem... Leggi di più
Bought some Magicshine VTG1000 lights for my Brompton. I've been using them over the winter, into the spring and even as daytime running lights during summer. I absolutely love them. They feel premium... Leggi di più
Have bought several lights from magicshine and all have been excellent. They are some of the only lights I have found with both USBC charging and beam modes that don’t dazzle other road users. Batte... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Since 1999, Magicshine has been focused on outdoor lighting area for 20 years, with the mission to provide high performance lights for professional night time outdoor activities, to keep people safe in darkness.
Informazioni di contatto
Bodmin, PL31 , Cornwall, Regno Unito
- magicshineuk@hotmail.com
- magicshineuk.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 14% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Try to source elsewhere
Product is good. Service was abominable. Far too long from order to delivery. Absolutely ridiculous wait.
Quick and reliable service
Delivered when expected, best price and delivery price too. Surprise present for hubby for fathers day. He is delighted with it.
Seemee 508 is excellent - cust service could be better.
Bought the Seemee 508 which is excellent. Only issue is that I paid for 48 hour delivery, but there was no stock so they couldn't meet that. No communication either to advise. Tried using the contact form on the website by got no reply. I managed to find an email address on someone else's Trust Pilot review which I tried and was replied to immediately late on a Saturday evening. So that was great. But would have been good to have been told straight away that I'm would have to wait 10 days.
Nice kit and affordable
Nice kit and affordable. Sunglasses are really good and fit well.
Hasn't been delivered yet
Hasn't been delivered yet, & I've not heard anything about when it will be. On 06 May I was told it had been received & was being processed - & nothing since then. Can't see a way to track it (though I have an order number0.
I'm not happy.
Lights were a no show...no refund!
After 2 items seemingly getting lost by Royal Mail I now have no lights and to date have not been refunded the £76 I have spent.
Probably not worth the cost.
Had to pay customs, wasnt informed at checkout. Instructions are limited and hard to follow. Product wont pair with remote control or my phone. Product gets worryingly hot.
My personal experience with MagicShine®…
My personal experience with MagicShine® it’s very positive last October I ordered a ray two 600 B a great little light until recently.
I had some issues with overheating and intermittent Bluetooth connection. I emailed Nick the managing director who replied in a very positive manner. He asked me to return the light which I did by Royal mail tracked and just over a week later I received a new replacement. all correspondence was done on email.
Can't connect to the Magicshine app. I have only been able to connect to it once. I hope you will improve it then I will give a better review.
Can't connect to the Ma

Risposta di Magicshineuk
Magicshine rn3000 bike light and mount
I bought the Magicshine rn3000 bike light. The light worked well, but the mount broke off just going down a road. I ordered a new mount which also broke off with no force applied against it, the mount on the light itself also broke off. I emailed them awhile ago and still received no response, and I have been trying to get the issue resolved. Since the product didn't function as it was supposed to I need a refund, as I have not been able to use the light for about half the time I've had it.

Risposta di Magicshineuk
Seemee 300
Seemee 300. It's a bright light and feels solid but the user experience is poor. It's difficult to know what mode you are in - it seems to change of its own accord and there's no mode indication. The charging port is of a poor design which doesn't keep water out and thus the light gets damaged with no prospect of a warranty return. I wouldn't buy again.

Risposta di Magicshineuk
Prompt delivery from local distributor
Good help received
Do not buy from this website!
Do not buy from this website!
I ordered a product from this website over a month ago and I still have not received it. I have tried to contact customer support multiple times, but they have not responded to my emails.
I am very disappointed with the service I have received from this website. I would not recommend buying from them to anyone.

Risposta di Magicshineuk
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