Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

First of all I purchased the EVO 1700 UT purple edition light. Apparently it doesn't come with a mounting bracket. So basically like buying a car with no wheels. Website didn't state this, but did sta... Leggi di più

Valutata 5 stelle su 5

I bought my Seemee R300 Radar and already almost one year , filling better with protection from behind. In the beginning connection was not possible to work properly, but already 5 months ago problem... Leggi di più

Valutata 5 stelle su 5

Bought some Magicshine VTG1000 lights for my Brompton. I've been using them over the winter, into the spring and even as daytime running lights during summer. I absolutely love them. They feel premium... Leggi di più

Valutata 5 stelle su 5

Have bought several lights from magicshine and all have been excellent. They are some of the only lights I have found with both USBC charging and beam modes that don’t dazzle other road users. Batte... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori per biciclette

Scritti dall'azienda

Since 1999, Magicshine has been focused on outdoor lighting area for 20 years, with the mission to provide high performance lights for professional night time outdoor activities, to keep people safe in darkness.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

219 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 14% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(219)

74 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Seemee 508 is excellent - cust service could be better.

Bought the Seemee 508 which is excellent. Only issue is that I paid for 48 hour delivery, but there was no stock so they couldn't meet that. No communication either to advise. Tried using the contact form on the website by got no reply. I managed to find an email address on someone else's Trust Pilot review which I tried and was replied to immediately late on a Saturday evening. So that was great. But would have been good to have been told straight away that I'm would have to wait 10 days.

10 giugno 2024
Valutata 1 stelle su 5

Hasn't been delivered yet

Hasn't been delivered yet, & I've not heard anything about when it will be. On 06 May I was told it had been received & was being processed - & nothing since then. Can't see a way to track it (though I have an order number0.

I'm not happy.

14 maggio 2024
Valutata 3 stelle su 5

Probably not worth the cost.

Had to pay customs, wasnt informed at checkout. Instructions are limited and hard to follow. Product wont pair with remote control or my phone. Product gets worryingly hot.

22 aprile 2024
Valutata 5 stelle su 5

My personal experience with MagicShine®…

My personal experience with MagicShine® it’s very positive last October I ordered a ray two 600 B a great little light until recently.
I had some issues with overheating and intermittent Bluetooth connection. I emailed Nick the managing director who replied in a very positive manner. He asked me to return the light which I did by Royal mail tracked and just over a week later I received a new replacement. all correspondence was done on email.

24 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Magicshine rn3000 bike light and mount

I bought the Magicshine rn3000 bike light. The light worked well, but the mount broke off just going down a road. I ordered a new mount which also broke off with no force applied against it, the mount on the light itself also broke off. I emailed them awhile ago and still received no response, and I have been trying to get the issue resolved. Since the product didn't function as it was supposed to I need a refund, as I have not been able to use the light for about half the time I've had it.

31 gennaio 2024
Non scritta su invito
Logo di Magicshineuk

Risposta di Magicshineuk

Please email us at Magicshineuk@hotmail.com so we can assist you futher.

Valutata 2 stelle su 5

Seemee 300

Seemee 300. It's a bright light and feels solid but the user experience is poor. It's difficult to know what mode you are in - it seems to change of its own accord and there's no mode indication. The charging port is of a poor design which doesn't keep water out and thus the light gets damaged with no prospect of a warranty return. I wouldn't buy again.

8 aprile 2024
Non scritta su invito
Logo di Magicshineuk

Risposta di Magicshineuk

Good Afternoon Roger
Looking at the Warranty report and Pictures, I can See that the charging port was not secured on your Seeme 300 you sent in for a claim, as mentiotion in our terms and conditions. "Warranty does not cover consequential damage, damage or inconvenience caused by non-operation of the product. Water damage from incorrct usage ie.charging ports not secured peoplerly will invalidate warranty on all products"
The picutures clearly show water/dirt residue behind the charging seal with corroded ports.
We then again tested the seal when secured and No water ingressed into this port. As this was Not a manufactriores defeact the Claim was Invalid.

Valutata 1 stelle su 5

Do not buy from this website!

Do not buy from this website!

I ordered a product from this website over a month ago and I still have not received it. I have tried to contact customer support multiple times, but they have not responded to my emails.

I am very disappointed with the service I have received from this website. I would not recommend buying from them to anyone.

5 febbraio 2024
Logo di Magicshineuk

Risposta di Magicshineuk

Good afternoon Mirko, customs charged was not paid and rejected so we had to await return to refund your item which had now been processed.

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