Very quick and unitrusive process,a special shout out to Sep for sourcing exactly what I needed at a budget that was cheaper than I anticipated 👍, and to Louise from the handover team, lovely people... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very straightforward and easy experience. I dealt with Kate and she made the experience so easy. After a discussion on the phone, mostly everything else was done via text and email and was really st... Leggi di più
Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars
L'azienda ha risposto
The team that I dealt with were very good at there job Dan was the main person who tried over 3 4 days to get me in to a new cat and worked hard in the background and it was a pleasure working with t... Leggi di più
Dettagli dell'azienda
- Broker finanziario
- anche in
- Azienda di servizi finanziari e prestiti per automobili
- Istituto finanziario
Scritti dall'azienda
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Scritti dall'azienda
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Informazioni di contatto
The Blue Tower, MediaCityUK, M50 2ST , Salford, Regno Unito
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4,7
Eccellente
2K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to deal with
Easy to deal with, everything sorted via phone and e-mail. very helpful. Especially Becca, who found me the car I now have. Thank you
17 luglio 2026
Risposta di Luv Cars
Hi, thank you for your kind feedback on Becca. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Risposta di Luv Cars
Hi Tina, thank you for your kind feedback on Megan. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Risposta di Luv Cars
Hi Tracy, thank you for taking the time to leave us a review. We are happy to hear that our team were very helpful. Enjoy your new vehicle.
They were friendly positive and…
They were friendly positive and helpful. They helped me source a great car. Then they put me in touch with a great lender. They supported me as I uploaded documents and liased with the lender. They informed me when I had the finance.
18 luglio 2026
Risposta di Luv Cars
Hi Peter, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Awaful if i could i would have give…
Awaful if i could i would have give them negotive rating none of them have clue what they doing what they are saying they arrange the collection for me i told them i am going from cornwall but when i reached the dealership in london they refised to hand over the vehicle as they said the finance company did not pay them yet so i lose £400 on taxi and plus the train ticket back to cornwall plus train ticket back also the hasel plus dealership refused to refund the deposit avoid them its scam donot fall in to there trap
18 luglio 2026
Non scritta su invito
Risposta di Luv Cars
Hi Muhammad, thank you for taking the time to share your feedback. We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
From start to finish everyone very…
From start to finish everyone very helpful there was no messing about an very professional
18 luglio 2026
Risposta di Luv Cars
Hi Dave, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
very easy to deal with very helpful and…
very easy to deal with very helpful and nothing was to much trouble
17 luglio 2026
Risposta di Luv Cars
Hi James, thank you for taking the time to leave us a review. We are happy to hear that you found our processes easy and that our staff were helpful. We hope you enjoy your new vehicle.
Excellent efficient quick service from…
Excellent efficient quick service from start to finish
17 luglio 2026
Risposta di Luv Cars
Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our service. We hope you enjoy your new vehicle.
Great service
Everything done super fast and a great range of cars to choose from. Got the car i wanted and everything handled professionally and fast
17 luglio 2026
Risposta di Luv Cars
Hi Gordon, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience and that everything was done quickly. Enjoy your new vehicle.
Risposta di Luv Cars
Hi Sunny, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Risposta di Luv Cars
Hi Russel, thank you for taking the time to leave us a review. We are happy to hear that you found our processes smooth. We hope you enjoy your new vehicle.
Great company no hassle
13 luglio 2026
Risposta di Luv Cars
Hi Mark, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Very easy process!
Very easy process from applying online, to discussing on the phone what we needed to going and collecting the car! Thank you
15 luglio 2026
Risposta di Luv Cars
Hi Kevin, thank you for taking the time to leave us a review. We are happy to hear that you found the application process easy. We hope you enjoy your new vehicle.
Extremely hard work some staff r…
Extremely hard work some staff r helpful but most time felt exnored would not recommend 2 anyone
15 luglio 2026
Risposta di Luv Cars
Hi Stephen, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Risposta di Luv Cars
Hi Julian, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Risposta di Luv Cars
Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Great experience 😁😁
Great experience 😁😁😁 Thanks to everyone involved. Made easy to do via text, so that can work through everything at a time for convenience. Highly recommended.
13 luglio 2026
Risposta di Luv Cars
Hi Jez, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Simple, unrushed, and hassle-free!
Throughout every step of the process, from being pre-approved, through discussing an affordable loan amount, to finding a suitable vehicle, through to the final loan approval and repayment plan, to actually completing the deal, simple, straightforward, stress-free, and unrushed!
The LUV Cars representative who dealt with my application, Adal, was very polite, patient, friendly, helpful, and understanding of my situation and needs.
As someone who would usually find this whole thing overwhelming, hence never having seriously considered car finance previously, I have to say I was pleased and impressed with how smoothly everything went.
Ultimately, what really matters is that I now have a car which I am very pleased with, a finance deal that is well within my limited budget and doesn't leave me worrying if I've left myself short for other monthly commitments, or sacrificing any of my other hobbies to cover this.
So, from my own personal experience, I would recommend LUV Cars if you require finance to acquire a vehicle!
9 luglio 2026
Risposta di Luv Cars
Hi Tracy, thank you for your kind feedback on Adal. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Meg was amazing from start to finish
Meg was amazing from start to finish. Highly recommend
9 luglio 2026
Risposta di Luv Cars
Hi Kerry, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Thanks for all your help great friendly…
Thanks for all your help great friendly people and very helpful I’d recommend them anytime
9 luglio 2026
Risposta di Luv Cars
Hi Brian, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
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