The team that I dealt with were very good at there job Dan was the main person who tried over 3 4 days to get me in to a new cat and worked hard in the background and it was a pleasure working with t... Leggi di più
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Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars
L'azienda ha risposto
Luvcarloans are good and got me a nice car,,, there homework on where they get it from could do with upgrading. I ended up with a missold car that went back after months of stress. They mean well thou... Leggi di più
L'azienda ha risposto
My experience at Luv Cars was really good . Thinking about finance is always a scary feeling especially when it’s your first time, looking about it. The staff at Luv cars made it easy to choose a vehi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Scritti dall'azienda
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Informazioni di contatto
The Blue Tower, MediaCityUK, M50 2ST , Salford, Regno Unito
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4,7
Eccellente
2K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Staff at platinum car sales 👍 had to…
Staff at platinum car sales 👍 had to keep sending pics of license with car outside platinum car sales 😤
28 luglio 2026
Risposta di Luv Cars
Hi Michael, thank you for the feedback. We are glad that everything was easy to arrange and that our team were able to help throughout!
I have contacted your team several…
I have contacted your team several times. Every time I call, I am told that someone will call me back later, but I never receive a callback.” “If you are unable or unwilling to offer finance to customers with bad credit, it would be much more professional to say so clearly from the beginning, rather than keeping people waiting. It wastes people’s time and creates false hope.” “I would appreciate an honest and clear response rather than being told to wait for a callback that never comes. Thank you
27 luglio 2026
Non scritta su invito
Risposta di Luv Cars
Hi Forhad, thank you for taking the time to share your feedback. We’re truly sorry to hear about your lack of contact from our team. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so we can assist you directly. Customerserice@luv-group.co.uk Thank you again for bringing this to our attention.
Excellent service
23 luglio 2026
Non scritta su invito
Risposta di Luv Cars
Hi Ryan, we appreciate your positive feedback! We are glad to know that you were happy with our service, this is exactly the level of service that we strive to achieve.
Professional and organised
They were very professional, helpful and ensured the process was clear. The communication was great and the agent Caleb I dealt was amazing in how he approached everything
23 luglio 2026
Risposta di Luv Cars
Hi Mrs Foster, thank you for the positive review for Cale, we are delighted to hear that he ensured your car buying process was clear and was able to help throughout! We wish you all the best with your new car.
Really good experience with luv cars…
Really good experience with luv cars they were really helpful throughout the whole process. Simple and quick and understanding throughout.
25 luglio 2026
Risposta di Luv Cars
Hi Nabeel, thank you for the positive feedback. We are glad to hear that you had a good car buying experience and that our team was able to help through the process. We wish you all the best with your new car!
Very Lovely Experience
Very receptive . The customer service from the start to finish of the process was lovely , patient and very easy to work with . No complaints from my side . I would recommend them and use them again in the future .
What a lovely experience.
22 luglio 2026
Risposta di Luv Cars
Hi Sharon, thank you for your positive review! We are happy to hear that your experience with our team was lovely, this is the level of service that we strive to achieve. We truly appreciate your recommendation and wish you all the best with your new car!
The staff were attentive and helpful
The staff were attentive and helpful, going above to assist in finding the right vehicle. Thank you.
25 luglio 2026
Risposta di Luv Cars
Thank you for taking the time to leave a review! We are happy to hear that our team were helpful in finding you the right car. We wish you all the best and hope you think of us should you need to buy a car in the future.
Really seamless experience
From start to finish my experience with LUV cars was excellent. I collected my car today. I am so pleased.
24 luglio 2026
Risposta di Luv Cars
Hi Norma, thank you for the positive feedback! We are glad to hear that your experience has been excellent and are happy to hear that you are pleased with your new car!
Really Happy
Really Happy. Luv cars made the whole process really easy. Reece was great & really patient. My new car is fantastic Thank you!
24 luglio 2026
Risposta di Luv Cars
Thank you for the positive feedback for Reece, we are glad to hear that he was able to make your car buying experience as easy as possible. We are glad to hear that you like your new car and wish you all the best moving forward!
I was signposted to Luv Cars through…
I was signposted to Luv Cars through the Totally Money app which I use regularly. The process was simple and the Car Specialist - Reece, was really helpful and appreciated what car I was looking for. I finally settled on one I'd found via another platform and Reece didnt hesitate to contact the dealer to secure the sale.
I was even able to amend the amount of the finance slightly, when my car sale was less than planned. This was no hassle to Reece at all.
Charlotte and the handover team were also very proactive and I collected my new car yesterday and i love it! Only note, I didnt pick up on the small admin and "right to buy" fee in my final payment until I saw the finance agreement to sign.
That said, I would absolutely use this service again!
23 luglio 2026
Risposta di Luv Cars
Hi, thank you for taking the time to leave a positive review. We truly appreciate your positive feedback for Reece and Charlotte and are glad to know they were able to provide the level of service that we strive to provide. We wish you all the best with your new car and hope you think of us again should you need a new car in the future.
Risposta di Luv Cars
This is great to hear! We are glad to know that our team was helpful throughout the process, and we would like to wish you all the best with your new car!
Fantastic service
Fantastic service, They helped me purchase the right vehicle at a great price.
Very easy, Quick and hassle free
20 luglio 2026
Risposta di Luv Cars
Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our service. We hope you enjoy your new vehicle.
Great service
Great service
Suggest me great car
Thank you ahad for such great services 🙏
22 luglio 2026
Risposta di Luv Cars
Hi, thank you for your kind feedback on Ahad. We are proud to hear that he made your experience with us such a positive one, and we will ensure he are commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Luv Cars great experience 🌟🌟🌟🌟🌟
I have had a great experience with Luv Cars from beginning to end!
They have been patient with me when I was choosing a car at my budget and type of car i was looking for.
Rosie was always polite and helpful and patient and supportive with me.
I also had help and support from Reece and Ali.
Thank you Luv Cars, i have a wonderful and beautiful car! 🥰
My experience with you, has exceeded my expectations beyond anything i could have imagined!!
I am so happy with my car xx 💕💯
18 luglio 2026
Risposta di Luv Cars
Hi, thank you for your kind feedback on Rosie, Reece and Ali. We are proud to hear that they made your experience with us such a positive one, and we will ensure they are commended for their excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
I recently used Love Cars for my…
I recently used Love Cars for my vehicle financing, and the process was absolutely seamless. The team was incredibly helpful, explaining every step clearly and securing a fantastic rate for me. I highly recommend their services for anyone looking to finance a car without the usual hassle.
17 luglio 2026
Risposta di Luv Cars
Hi Laura, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
All the bull about taking pic with car…
All the bull about taking pic with car before realising funds I work Mon to Fri had to take time off just for a pic
17 luglio 2026
Risposta di Luv Cars
Hi David, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Easy to deal with
Easy to deal with, everything sorted via phone and e-mail. very helpful. Especially Becca, who found me the car I now have. Thank you
17 luglio 2026
Risposta di Luv Cars
Hi, thank you for your kind feedback on Becca. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Risposta di Luv Cars
Hi Tina, thank you for your kind feedback on Megan. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Risposta di Luv Cars
Hi Tracy, thank you for taking the time to leave us a review. We are happy to hear that our team were very helpful. Enjoy your new vehicle.
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